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They cancelled the trip the morning before after reserving two weeks ahead of time. Five days later and have not refunded purchase.
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Date of experience: August 2020
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We booked the Crystal River kayaking for the four of us (Myself, Wife, 2 teenage daughters). We had two tandem kayaks. The location is great, staff were awesome, very friendly, easy going and professional. Everything was clean, with good preparation in the shuttle bus. Instruction was quick and easy although the Crystal River is not challenging at all and you are able to take your time and have fun. Highly recommended!…
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Date of experience: August 2020
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We had a great time kayaking the Crystal River and All About Water made it so easy. It is a beautiful river and easy to kayak.
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Date of experience: August 2020
Helpful
My fiancé and I visited the TC area and wanted to spend some time out on the water. We found all about water while driving through Glen Arbor area, and we’re so glad we did! We had a wonderful time drifting down the Crystal River! Very relaxing and beautiful. The staff was extremely welcoming! We’d do this again when we come back but would perhaps plan a bit further in advance to try the kayak trip out on Lake Michigan! Thanks for the wonderful afternoon! …
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Date of experience: August 2020
1 Helpful vote
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We paid online a month in advance for kayak rentals for 6 people. We showed up and the building was an unoccupied mess and no one was there. After calling and emailing and waiting nearly 20 minutes we left and found another place that had kayaks available. This place is a scam. They took my money and have not responded to my emails requesting a refund. No one answers when you call and the voicemail box is always full. I would most definitely not recommend All About Waters. This place is a scam.…
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Date of experience: August 2020
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