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On The Narrows Marina

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8137 S Glen Lake Rd, Glen Arbor, MI 49636-9723
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Review Highlights
Benny 4

We had an amazing time on Big Glen. The staff were wonderful. The boat was comfortable and clean... read more

Reviewed August 6, 2016
chrissylantry
,
Apex, North Carolina
via mobile
Nice pontoon ride on Glen Lakes

We had a great time with a 2, 9, and 11 year old cruising around the lakes. Super friendly and... read more

Reviewed August 2, 2016
BookwormMomof2
via mobile
Read all 26 reviews
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Overview
  • Excellent63%
  • Very good15%
  • Average0%
  • Poor3%
  • Terrible19%
Aug 6, 2016
“Benny 4”
Aug 2, 2016
“Nice pontoon ride on Glen Lakes”
LOCATION
8137 S Glen Lake Rd, Glen Arbor, MI 49636-9723
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1 - 10 of 26 reviews

Reviewed August 6, 2016 via mobile

We had an amazing time on Big Glen. The staff were wonderful. The boat was comfortable and clean. The water was spectacular - parallel to the Caribbean. We will be back 👍

Thank chrissylantry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2016 via mobile

We had a great time with a 2, 9, and 11 year old cruising around the lakes. Super friendly and courteous staff. Yes they were all teenagers, but hard-working and attentive. Very knowledgeable. Beautiful 2 hour pontoon ride with family.

Thank BookwormMomof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2016 via mobile

I have reserved a sailboat the last couple years. Both times with any wind it has been canceled. I was able to rent last year the day after I was canceled due to wind but there was so little wind it was hardly worth it....More

Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 11, 2016

We usually rent late in the season, however, we were in town earlier than normal for 2016's trip. We have never had a bad experience with on the narrows but previously some of their staff could be standoffish and not overly helpful. It is usually...More

Thank Itshim104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2016 via mobile

We called the day before to reserve a pontoon for the next day. We paid over the phone for our party of 10. We planned to ski/tube the afternoon away! Upon arriving we were told they overbooked the reservation, and the pontoon we booked was...More

1  Thank Dana I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2016

Every summer we rent a jet ski from On the Narrows for one-hour, and we have a blast cruising around Glen Lake. It's amazing to experience the lake from a different perspective. For us, an hour is long enough to get our fix. It's best...More

Thank Hanna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2015

I have always had great experiences at On the Narrows Marina. I don't know what these people are talking about, the owners have always went out of their way to assist us every year that we have rented from them. The staff is young but...More

Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2015

We have rented a boat at this marina evrey year for the last 6 years and their customer service has signifcantly decliend to a state of horrible. The teenage staff is inexperienced and the owners are arrogant and not the least bit accomodating if there...More

6  Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2015 via mobile

Watch out for this marina. They will cancel you at the last minute if they have an up sell opportunity for a larger group. Boats are constantly breaking down. Avoid them if possible.

2  Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2014

I have rented the 14.5 foot sailboat on three occasions, most recently this past month. It is a terrific location for a day sail. We went out on a Saturday and it was not too crowded. The boat is comfortable and easy to use. The...More

1  Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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