Stanley House Spa

Stanley House Spa, Mellor: Tickets, Tours, Hours, Address, Stanley House Spa Reviews: 4.5/5

Stanley House Spa
4.5
11:00 AM - 7:00 PM
Monday
9:30 AM - 6:00 PM
Tuesday
11:00 AM - 7:00 PM
Wednesday
11:00 AM - 7:00 PM
Thursday
11:00 AM - 7:00 PM
Friday
9:30 AM - 6:00 PM
Saturday
9:30 AM - 6:00 PM
Sunday
9:30 AM - 6:00 PM
About
Spa based within Stanley House Hotel
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4.5
87 reviews
Excellent
59
Very good
13
Average
7
Poor
2
Terrible
6

suzysu
Whalley, UK8 contributions
Not what it used to be …
I was looking forward to a relaxing spa day as I have experienced several times previously and the first hour was just that - except one of the 2 showers in the thermal suite was out of action as well as the ice making machine….
Then more people were being shown around and having the facilities explained to them. There used to be a limit of 4 people in the thermal suite at any one time - there was at least 8 of us in there. Cosy is an understatement!
The therapist was wonderful as were the treatments I had but one wonders if the new owners are more about profit than providing an exclusive, indulgent experience as used to be the case….
Also, as we were all provided with white bath robes the amount of people in there caused some confusion trying to find which robe was theirs! It must have been a headache for the lovely assistant that was trying to sort their mobile phones that they had left in the pockets out!!
Written October 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

dimble115
Lancaster, UK345 contributions
Great spa afternoon package
Nov 2020
A brilliant afternoon with a package of afternoon tea, spa time and a massage. Staff could not be any more helpful and friendly. The spa area was brilliant with good steam rooms and lots of attention to social distancing. Thanks to Louis for his attention as well. Great massage as well - would thoroughly recommend.
Written November 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

wandering s
Bury, UK17 contributions
"Uppity" SPA staff
Mar 2020 • Couples
Fantastic venue, been here before. Beautiful rooms in the "woodlands" wing but will request upper floor next time as wedding party above imitating a herd of wild animals who did not know how to do things quietly! Not something the hotel can control.

Good in Mr Fred's was ok, definitely reccomend the beef cheek. Restaurant staff were very good especially one dark haired lad whose name I did not get.

2 hours in Spa area was excellent. Big pool and various steam rooms/showers. Experience only ruined by some staff. It is no good constantly repeating the phrase "we prefer our guests to change into their gowns while in their own rooms" when you have not provided large enough robes in said room. This comment accompanied by a look of disdain! Maybe SPA staff training should be carried out by Louis. This young man was extremely helpful and non judgemental. Showed us to pool and then went to get my partner a suitably sized robe. Well done Louis, a credit to the hotel.

Despite that, an excellent stay. Definitely stay again.

Written March 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TheSpiceDeli
Blackburn, UK107 contributions
Lovely full body massage
Feb 2020 • Couples
We had been gifted a voucher for the spa at Stanley House and it was one of the best gifts. The service was exemplary and everyone kind and helpful. The spa itself is brilliant and the full body massage is probably the best i've had. Really would recommend it.
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shreejeiyalachmee
Malaysia4 contributions
Inflexible Service
Feb 2020 • Solo
I'm a breastfeeding mum who requested an extension of my birthday £75 gift voucher as I'm unable to do the spa package now, cos its a few hours long and I've to breastfeed every 1-2 hours. I even wanted to Top Up for the £115 full spa experience. They refused me and told me to use the voucher for the restaurant or products. Shameful 'service'.
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TripMember01142016
Burnley, UK118 contributions
Our Favourite Spa
Jan 2020 • Couples
My partner and I always loved to get away and have spa days, but since having children it is harder to get away so when we do we always choose Stanley House Spa because in short it is absolutely perfect and exactly to our taste.
From the spa girls whom helped us along our way and gentlemen Louie whom was extremely friendly and engaging - the team really do outdo themselves on every visit.
We will certainly miss this venue when it closes.
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chris C
Oldham, UK7 contributions
Really nice
Nov 2019
had a great 2 days stay at Stanley House ( booked again for February ) & the Spa was fantastic... can't wait to return in a few weeks
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

vwnutant
Littleborough, UK312 contributions
Lovely relaxing trip
Dec 2019 • Couples
Had the spa access as part of our deal. Lovely staff. Lovely location. Beautiful building. And fantastic spa. Felt very relaxed afterwards. Would recommend for sure.
Written December 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

aht100
Manchester, UK3 contributions
0 customer service - thoroughly dissapointed in the Spa
Dec 2019 • Couples
Completely unhelpful and unsympathetic staff when we have just tried to choose the treatment for my fiance's mother's birthday present on Friday. To be told that it had been booked for the 6th January which was incorrect as we booked the 6th December- a staff members mistake when taking the booking. We were then told we had to confirm in writing to cancel a date we didn't book! We were offered earlier appointments in the day which we were amenable to but this would mean rearranging our whole day off. However, Stanley House wouldn't offer anything in the form of compensation for our inconvenience - a small price to pay for two customers that now will not consider using this Spa again. Staff made us feel like it was our fault and after recommending Stanley House to multiple other people in the past I am deeply dissapointed in what I thought was a caring and customer service friendly establishment.
Written December 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sarahaeggett
Doncaster, UK22 contributions
Lovelly Hotel and Excellant Spa
Jun 2018
We visit here just for the spa it is excellent. The food is lovvely, rooms spacious and clean, Recommend both the old house and the new rooms. The staff are helpful and friendly. Beautifl views
Written May 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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