Be Relax Spa

Be Relax Spa, Detroit: Hours, Address, Be Relax Spa Reviews: 4.5/5

Be Relax Spa
4.5
7:00 AM - 9:00 PM
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
7:00 AM - 9:00 PM
Sunday
7:00 AM - 9:00 PM
About
Be relax was born from the following simple idea : to make travelling more pleasant by creating a specific relaxing and beauty airport lounge where you could relax before taking off. Be Relax offers well-being and beauty services such as massages (back, foot, chair and table massages), manicures, pedicures, waxing and facial care in airports all over the world. The Be Relax spa store not only offers spa services but also carries travel and massage accessories and spa-related beauty products.
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Popular mentions

4.5
245 reviews
Excellent
211
Very good
15
Average
6
Poor
3
Terrible
10

Nadine L
Rome, Italy2 contributions
Great
Mar 2020 • Solo
Had a manicure with Rosa (I think that's her name, she has a rose tattoo on her arm). She was very sweet, friendly and professional. Absolutely love the result and would definitely come again :-)
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Nadine, Thank you for sharing your friendly feedback with us. We are very proud of our team and glad that you enjoyed your manicure at Be Relax! We look forward to see you again at Be Relax. Your sincerely, Alix Your Be Relax team
Written March 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Krystle C
1 contribution
Ok in a pinch but not enjoyable
Jan 2020 • Solo
Went in for a manicure on a layover. While the nail polish is good quality, the color choices are very limited and dated. The staff was cold, annoyed and unwelcoming. I can’t tell you the name of the woman who helped me because she didn’t introduce herself. They could go a long way in tips if they simply treated customers with care, kindness and respect. I don’t mind paying for quality service and convenience but I would consider this far overpriced considering the poor customer service. I left stressed out, not relaxed... ironic.
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Guest, Thank you for taking the time to share your review with us. We are sorry that your experience at our Be Relax DTW Spa was not up to your expectations. We strive to provide the best possible customer service and feedback such as yours is essential to us. Be sure we will share your comment with the team as we always try to provide a relaxing experience. We hope to see you again Kind regards, Your Be Relax Team
Written January 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Maureen G
Madison, NY9 contributions
Had to re-cut hair
Dec 2019
The spa looked nice, I only had my hair cut, not good, had to have it cut really short when I arrived in Washington State
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Guest, Thank you for taking the time to share your review with us. We are sorry to see that your experience at our Be Relax IAD Spa was not up to your expectations. We strive to provide the best possible customer service and feedback such as yours is essential to us. Do not hesitate to contact us at contact@berelax.com so we can investigate on what happened. We look forward to hearing from you soon, Kind regards, Your Be Relax Team
Written January 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marilyn W
Sydney, Australia105 contributions
Heated table
Nov 2019
We were waiting for an international flight, so we had time to spare. I wandered into Be Relax at the airport and they had time for me. To my surprise the massage table was heated. Fabulous. My massage was for 45 minutes. At $90 USD I thought it was a bit on the expensive side but as we were about to fly to Sydney, Australia, it was worth it.
I had a relaxing massage and thought it was a good idea to offer this service at the airport.
Written December 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Marilyn, Thank you for sharing your very nice feedback with us. We are very proud of our team and happy that you enjoyed your massage at Be Relax and had a safe flight to Sydney! We look forward to welcoming you again at Be Relax, Best regards, Flore Your Be Relax Team
Written January 2, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chelsea F
Sanford, North Carolina, United States22 contributions
Life changing massage
Nov 2019 • Solo
Do yourself a big favor and surrender your body to Derrick. He will work some celestial magic on your twisted muscles and transform you into a wonderful unicorn. He just released a four year old pain in my right shoulder and I am in absolute bliss. I haven’t felt so amazing in years!
Written November 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Chelsea, Thank you for sharing your very nice feedback with us. We are very proud of our team and happy that you enjoyed your massage at Be Relax! Be sure we will share your comment with Derrick. We look forward to welcoming you again at Be Relax, Best regards, Célia Your Be Relax Team
Written November 18, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Leigh W
5 contributions
Never miss a chance to visit Be Relax
Oct 2019
I fly through Detroit fairly often and time permitting, I always stop in for a chair massage at Be Relax. All of the therapists are professional and very competent but I'd like to especially recognize Tabitha. I stopped in at about 8:30pm. They close at 9:00 and all therapists were already busy. Nonetheless, Tabitha took me at about 8:45 for a 15-minute massage that was actually a bit longer. She gave it 100%, even though it was past closing time and I'm sure she was tired and ready to leave. She was just great. I can't say enough good things about these folks. They are always the highlight of a layover in Detroit.
Written November 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Leigh, Thank you for sharing your very nice feedback with us. We are very proud of our team and happy that you enjoyed your massage at Be Relax! Be sure we will share your comment with Tabitha. We look forward to welcoming you again at Be Relax, Best regards, Célia Your Be Relax Team
Written November 4, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rebecca M
1 contribution
Zero customer service
Oct 2019 • Business
I went in and all techs were servicing other clients. I was told to write my name down. After about 25 min, I asked how long it would be to which I was told “5 minutes”. No worries ok. After about about 10 minutes. I started to wonder what was going on. Finally the tech that told me 5 min was done with his client. He then proceeded to chit chat with another customer for another 5 minutes, then checked out his client and then stood there chit chatting with a coworker as I sat there for yet another 5+ minutes. Zero customer service, zero communication and when I said to just forget it that I had to go, he said “ok bye”! Never again!
Written October 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Rebecca Thank you for taking the time to share your review with us. We are sorry to see that your experience at our Be Relax DTW Spa was not up to your expectations. We strive to provide the best possible customer service and feedback such as yours is essential to us. Do not hesitate to contact us at contact@berelax.com so we can investigate on what happened. We look forward to hearing from you soon, Kind regards, Your Be Relax Team
Written October 21, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tomboucher
Jackson, WY16 contributions
Great massage waiting for delayed flight
Sep 2019 • Solo
Shelby gave the perfect one hour table massage! She gave just the right pressure in a relaxing atmosphere. Made my 3 hour delayed flight a no big deal!
Written September 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Tom, Thank you for sharing your nice comment with us. We are glad you enjoyed your time at Be Relax! We always try to make people feel comfortable and relaxed! Be sure we will share your comment with Shelby. We look forward to welcoming you again at Be Relax. Best regards, Célia Your Be Relax Team
Written September 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jennifer M
Crystal River, FL6 contributions
She’s the best!
Aug 2019 • Solo
If you go visit Sarah at ‘be relax’ for a massage it’ll be the best decision you’ve ever made! She’s got a talent in what she does!
Written August 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Guest Thank you for sharing your very kind feedback with us. We are very proud of our team and happy that you enjoyed your massage at Be Relax! Be sure we will share your comment with Sarah. We look forward to welcoming you again at Be Relax, Best regards, Célia Your Be Relax Team
Written August 26, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Deb C
7 contributions
Fantastic table massage and French pedicure
Aug 2019 • Solo
This was the most amazing evening of services that I never imagined could be so professional at an airport spa. First, Lisamarie did a perfect French pedicure and I'm a picky customer. Then I asked for a deep tissue table massage since I worked over 60 hours this week, mostly on my feet, finishing up a project that opens Monday. They recommended Derrick to take on the challenge of my knots and he worked hard for 60 minutes and won. I said "ouch" several times but it was so therapeutic and now I'm heading home in less pain and relaxed. I joined the loyalty club and decided to add this to my weekly travel schedule when I can. Highly recommend to all my fellow seasoned travelers!
Written August 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Deb, Thank you for sharing your very nice feedback with us, it is so kind. We are very proud of our team and happy that you enjoyed your pedicure and your massage at Be Relax! Be sure we will share your comment with LisaMarie and Derrick. They will be very happy to hear your comment. We look forward to welcoming you again at Be Relax, Best regards, Your Be Relax Team
Written August 26, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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