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Address: 11177 Michigan Ave E, Battle Creek, MI 49014-8904
Phone Number: 269.962.0000
Website

TripAdvisor Reviewer Highlights

Read all 523 reviews
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  • 156
    Excellent
  • 171
    Very good
  • 104
    Average
  • 38
    Poor
  • 54
    Terrible
end of summer getaway

Very nice casino,had a great time staff was friendly and the casino was very clean,Only downfall was you people could still smoke in casino.

4 of 5 starsReviewed 2 days ago
crisby62
,
Flint, Michigan
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523 Reviews from our TripAdvisor Community

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Showing 523: English reviews
Milwaukee, Wisconsin
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

First time ever here. Thought the esthetics when I walked in for first time were close to stunning. The architect did an awesome job. In addition they have free WI-FI in the casino. Sure wish the Potawatomi tribe in Milwaukee would take a hint from their brethren in Michigan about the Wi-Fi. My wife and I visited twice. Enjoyed it.

Helpful?
Thank westobutch
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

We appreciate your five-star review and enjoyment of our property's luxurious modern architecture that incorporates Tribal elements in a contemporary style. It has garnered numerous awards and we agree with you that FireKeepers Casino Hotel's architect has done outstanding work. We hope to see you again soon. More 

Flint, Michigan
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Very nice casino,had a great time staff was friendly and the casino was very clean,Only downfall was you people could still smoke in casino.

Helpful?
Thank crisby62
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Thank you for your review. We're glad to learn you had a great time during your visit to FireKeepers for your getaway. Many guests smoke but our state-of-the-art air exchange system replaces interior air for outside fresh air on a constant basis. Thank you, and we hope to see you again soon. More 

Battle Creek, Michigan
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great place to have fun , I always enjoy the food and game time . The workers are always nice . Sometimes you win , sometimes you lose but it's a fun place to hang or meet people

Helpful?
Thank Christine L
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

We appreciate your five-star review, Christine. FireKeepers is a fun, friendly, vibrant and upscale casino and hotel with amazing amenities and a staff aiming to please and exceed guest expectations. A safe and comfortable casino that is a perfect place to relax, have fun and meet people. We hope to see you again soon. More 

Chicago, Illinois
Level Contributor
70 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the hotel for 2 days for business and played a few slots. I didn't think the slots were loose, but I still had fun. Looks like they are updating some things on the casino floor. Bar was good. I didn't have to wait long for a drink. There is a non-smoking area. Casino was busier on Thursday night... More 

Helpful?
Thank Ariel W
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Thank you, Ariel, for your five-star review! We're glad you had fun here--and you are right--FireKeepers is moving Dacey's Sports Bar to a new location, enlarging and working on a complete makeover. When finished late this year, it will be simply amazing, a transformation that is going to be a marvel! We hope you return for more fun as well... More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Alabama was the last band I had the chance to see there. They were amazing. Then I enjoyed some time on the tables and was able to walk out with more than I started with.

Helpful?
Thank Travis H
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Thank you for your 5-star review, Travis. Wasn't the Alabama concert amazing? You bet! And, you joined the ranks of all of the winners at FireKeepers Casino Hotel. We hope to see you again soon. More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Food and games are what's going on here there are many different types of things to play with tables and high rollers. Nice for someone who has money to burn....

Helpful?
Thank Julia H
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Thank you for your four-star review, Julia. Mijem Buffet's $5 Senior Special on Tuesday mornings from 8 am-10:30 am is the best deal in Michigan and the Midwest. Mouthwatering, large restaurant-quality variety of breakfast foods at an unbelievable price. Best selection of games of all denominations, from pennies on up with large and small jackpots going off all the time.... More 

Paw Paw, Michigan
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The casino is super time consuming and a big money pit but they sometimes offer free drinks if you spend a lot of money there I like the girl named nancy she helped us out with a free ride.

Helpful?
Thank alexvondel1
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

We are sorry to disappoint you as most guests enjoy the fun times here. We're glad you enjoyed your experience with Nancy and we hope to see you again soon. More 

Lansing, Michigan
Level Contributor
375 reviews
74 attraction reviews
common_n_attraction_reviews_1bd8 215 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I gamble all over and i have gambled at firekeeprs many times. They run the craps tables with no etiquette for rules at all. This tells me that mqt just wants every little cent it can get..Why? I tried to get on a table last night and it was full off guys with thier pants hanging dow ( no dress... More 

Helpful?
Thank s g
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

We are sorry you had a disappointing experience at playing craps. So that they can learn about your experience, I have forwarded your message to upper management in our Table Games Department. If you would like to have a conversation, please call our Customer Care Center at 877-352-8777 and ask to be transferred to table games management. We care about... More 

Philadelphia
Level Contributor
268 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 135 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The casino was a good size, and we did get play time for money breakfast at the cafe was okay, but I have issues with their reward program. We went on senior Tuesday and immediately got our reward cards as this was our first visit. I was given paperwork regarding the program but my husband was not. I earned more... More 

Helpful?
Thank dcd0127
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Thank you for your review. We are sorry if there was miscommunication at the Red Hot Rewards Club when you initially arrived. We will alert the manager to let him know your concerns so he can address them. If you would like to speak to him directly, please call our Customer Care Center at 877-352-8777 and ask one of our... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

The casino was very nice , and I won $28 on the penny slots ! The lady at the desk who signed us up for our reward card was supburb

Helpful?
Thank MaryAnn B
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Hi Maryann--we are glad you had fun and won some money. Aren't our Red Hot Rewards representatives the best? You bet! We hope to see you again soon. More 

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