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Review Highlights
Great place.

Excellent casino. On par with the smaller ones in Vegas. Restaurants are good and an excellent... read more

Reviewed 2 days ago
Kent C
via mobile
" FUN WIN OR LOSE"

My husband and I have enjoyed your casino and staying in your complimentary rooms. Don't often go... read more

Reviewed 1 week ago
Wanderer548160
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Traveler Overview
  • Excellent36%
  • Very good33%
  • Average17%
  • Poor6%
  • Terrible8%
Travelers talk about
“slot machines”(51 reviews)
“table games”(35 reviews)
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Contact
11177 Michigan Ave E, Battle Creek, MI 49014-8904
Website
+1 877-352-8777
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Reviewed 2 days ago via mobile

Excellent casino. On par with the smaller ones in Vegas. Restaurants are good and an excellent buffet.More

Date of experience: December 2018
Thank Kent C
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded yesterday

Hi Kent--Thank you for your four-star review of FireKeepers Casino Hotel, placing us in the same rating as a Las Vegas casino resort--a rating we fully support! World-class property with world-class restaurants run by world-class Chefs and a casino and hotel that are cast in...More

Reviewed 1 week ago via mobile

Very pleased with last nights stay here. The room was clean and spacious. My husband and I went to the buffet at around 830 pm (outside of peak hours) but everything was so fresh and tasted awesome. Large selection. In the morning we had breakfast...More

Date of experience: December 2018
Thank tworitters
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 6 days ago

Hi tworitters--we appreciate you, your visit and five-star review of FireKeepers Casino Hotel--a Four Diamond-rated property! We're happy you and your husband enjoyed your stay with us, having so much fun with John and Jeremiah playing blackjack, basking in the pool, hot tub and sauna,...More

Reviewed 1 week ago

My husband and I have enjoyed your casino and staying in your complimentary rooms. Don't often go home winners but so nice to get away for awhile. The rooms are very nice and the staff are great. We were there in Nov. and booked another...More

Date of experience: November 2018
Thank Wanderer548160
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 1 week ago

Hi Linda--Thank you for your visit and 4-star review of FireKeepers Casino Hotel, a 4-Diamond-rated property. While we're sorry you are not in the large group of big winners who have been cleaning up here lately nearly every day with three, four, five and six...More

Reviewed 3 weeks ago

The casino desk said it had been 5 1/2 years since I was there and it sure wasn't what I remembered. For a smoking casino it wasn't bad at all and it had quite a few table games going. Clean and very friendly people working...More

Date of experience: November 2018
1  Thank JIm P
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 weeks ago

Hi Jim--Thank you for your visit and five-star review of FireKeepers Casino Hotel. We've missed you and we're glad you returned! Also, happy that our outstanding, award-winning guest service made an impression. Please don't be a stranger and we hope to see you again soon....More

Reviewed 4 weeks ago via mobile

I personally think it is crappy that they move the veterans celebration from Veterans Day to Monday 12th. As I being a veteran of 5 1/2 years I feel the only reason they did this to not have to pay for the seafood buffet. We...More

Date of experience: November 2018
1  Thank Irish49093
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 4 weeks ago

Hi Irish--Thank you for your service to this--the greatest country in the world. You are appreciated. Please also allow us to clarify your concern. The Federal Government has declared that when Veteran's Day (November 11) falls on a Saturday or Sunday, it is officially celebrated...More

Reviewed October 22, 2018 via mobile

Great casino with a parking garage to protect you from the weather elements...also the parking garage has security cameras for safety..the casino itself definitely reminds me of Vegas the way it is lit up with tons of restaurants and slot machines..also with big and easy...More

Date of experience: October 2018
Thank T6294FCsteveng
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded October 23, 2018

Hi Steven--thank you for your visit with your father and the outstanding review of FireKeepers Casino Hotel. Since our opening more than nine years ago, we have often heard delighted guests like you tell us how safe, comfortable and exciting it is here. Like you,...More

Reviewed October 20, 2018 via mobile

Customer service is always top notch. The hotel is gorgeous. The rooms are excellent. The pool is so relaxing.More

Date of experience: October 2018
Thank DianeK1929
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded October 22, 2018

Hi Diane--We appreciate you, your visit and 5-star review of FireKeepers Casino Hotel's Four Diamond-rated property. Since our opening--going on 10 years--from your review it is clear that our mission and its success has not changed--Guests always come first and guest service is our priority....More

Reviewed October 9, 2018 via mobile

The casino was not that bad, there was just no frills and I wish they had more food options in the casino.More

Date of experience: October 2018
Thank joshc1411
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded October 11, 2018

Hi Josh--We're sorry you didn't find FireKeepers to be a fun, friendly, vibrant and upscale experience. Not sure what frills you were seeking, but with 3,000 of the latest, most electric, graphically exciting and interactive slot machines in the Midwest (along with the new James...More

Reviewed October 7, 2018

We were in town for parents weekend at WMU and decided to check out Firekeepers. So glad we did! It was a Friday night so it was fairly crowded by there were plenty of machines to choose from. A few reviews said the slots were...More

Date of experience: October 2018
Thank Bruna F
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded October 8, 2018

Hi Bruna--We appreciate you, your visit to FireKeepers as well as your five-star review. Yes, it's true about those loose slots! We have been paying out hundreds of thousands of dollars each day from large penny slot jackpots to quarter, dollar and other denominations. Hundreds...More

Reviewed October 2, 2018 via mobile

Upcoming Doobie Brothers Concert. So looking forward to it. Every concert we attend here is good. Seats are great. Ushers are friendly.More

Date of experience: October 2018
Thank bethynana
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded October 3, 2018

Hi Beth--Thank you for the five-star review of FireKeepers Casino Hotel's Event Center where top-name artists appear regularly. Reba in August and the Doobies next week! Great shows and terrific staff members make for fun times for all. Thanks again and we know we'll see...More

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Questions & Answers
Ask a question
Kate M
November 12, 2018|
AnswerShow all 7 answers
Response from FireKeepersCasino | Property representative |
Hello and thank you for your question. You do not need to get a new account number but can get a new card for that same account by going to the Red Hot Rewards Club at your convenience during your next visit. Thank you.
0
Votes
hazelkennedy2018
October 9, 2018|
AnswerShow all 10 answers
Response from FireKeepersCasino | Property representative |
Hello, we can always run your debit card as a credit card or vice versa. Thank you and we hope to see you soon.
0
Votes
ohler2017
May 25, 2018|
AnswerShow all 2 answers
Response from geminijack14 | Reviewed this property |
I really have no idea. I would call the hotel.
0
Votes
Travel Forum Posts
BridgetJones1952
East Lansing, Michigan, United States
transportation lansing to firekeepers January 11, 2013 (1 Replies)
Are there any buses tranporting from Lansing to Firekeepers on January 11, 2013.
December 10, 2012|
Response fromtev9999|
Your best bet is probably to call Firekeepers directly and see who makes runs. They do have some info on their website which points to Casino Royal for the Lansing area. 517-706-7992.
MariaMcd219
Pleasant Lake, Michigan
2 New Years Eve rooms needed close to Firekeepers w/shuttle (0 Replies)
We wondered if any of the surrounding hotels have available rooms and provide casino shuttles to and from????
November 28, 2012|