Pedego Electric Bikes Martha's Vineyard
Pedego Electric Bikes Martha's Vineyard
Pedego Electric Bikes Martha's Vineyard
3
8:00 AM - 6:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM
Sunday
8:00 AM - 6:00 PM
Full view
About
Pedego Martha’s Vineyard is the place for bikes and electric bicycles in Martha’s Vineyard, MA and beyond. We are passionate about electric bikes, and we put our full hearts into everything that we do. We treat our customers like dear friends because that’s exactly what you are to us. Please visit us and take a free test ride on a Pedego Electric Bike today. Hello, fun…
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Pedego Electric Bikes Martha's Vineyard
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
3.0
9 reviews
Excellent
3
Very good
1
Average
2
Poor
0
Terrible
3
Nancy-the-reader
Amherst, MA129 contributions
Jun 2021 • Couples
The bikes themselves were fine. We rented the pedal assist bikes & rode the bike paths in the VH/OB/Edgartown triangle. That was fun. The problems were with organization. They had no record of our rental, and even after we called to confirm the day before, they didn’t record that we wanted them delivered. Then they told us to watch a video, which didn’t in fact explain the trick with the mini-computer. (Turn the battery off & on quickly, then quickly punch the power button of the computer. QUICKLY — that’s the key.) The bikes were delivered around 10:30 for an all-day rental . We had plenty of time still, but the cool part of the day was gone. And the delivery person just dropped them off, without making sure they worked. So, a mixed bag. I’m glad other people have had more luck...
Written June 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Nancy, I’m sorry to hear about your experience. Unfortunately I think you called another shop to confirm a delivery but booked with us at Pedego, hence the confusion re. delivery. When we understood you requested delivery (around 9:30 am) we hustled to deliver your bikes- we had to send a new employee to deliver the bike, hence the video but the bike did in fact work- once you understood how to turn it on I understand all was well. Please take nation wide labor shortages exacerbated by us being on an island into account- that’s no excuse but we’re doing the best we can under the circumstances, operating with about 50% less staff than we normally do. That being said, please contact me directly for a discount on your next rental, if you decide to return. Be well. Jordan
Written June 22, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
karenabeana
4 contributions
Aug 2018 • Family
Took our teens on a tour of the island and these electric bikes are the only way to go! They were easy to handle, and were a blast for our teen boys. We were able to get around much quicker to enjoy more of the sites without breaking a sweat or getting too fatigued.
Jordan and the staff were great in spending the time to set us up right!
Jordan and the staff were great in spending the time to set us up right!
Written August 8, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glad you guys had fun!
Written March 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stacey G
Chicago, IL32 contributions
Mar 2020
Jordan and his crew were so easy to work with and accommodating, even in the off-season. We were heading over to Martha's Vineyard for the day, knowing that a lot of places may be closed, so I reached out by phone in the morning to see if they would be open. Jordan gave me a better number to reach him at, and told me to call when we were on our way and he would have two bikes ready for us. Well the ferry was only docking in Vineyard Haven, so we had to figure out how to get over to Oak Bluffs where the storefront was. (bus? uber? taxi?) When I called Jordan back, he happened to be in VH and offered to pick us up from the ferry dock and give us a lift. (No guarantees this would work out any other time, especially during the busy season! But we really appreciated the extra kindness.) We had such a great day riding down to Edgartown for lunch and exploring the island on our electric bikes. FYI - the bikes are "pedal assist" - which basically makes you feel like you are 10 years old and going as fast as you can! But without all the strain of actually pedaling too hard. :) It was a great day and if we make it back to MV sometime, we will definitely be giving Jordan a call again.
Written March 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much Stacy, we had such a blast with you guys can’t wait to see you next time!
Written July 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CherylBruce
Rehoboth Beach, DE43 contributions
Jun 2023
I only gave them a poor rating due to their strict cancellation policy. Beware that if you are cruising to Martha's Vineyard, and you are not able to tender in due to weather, you will not get a refund for your reservation.
Their policy is:
100% refund 1 week in advance. 50% refund within one week. Within 48 hours no refund. I cancelled approximately 40 hours in advance and did not even get a reply, much less a refund.
Their policy is:
100% refund 1 week in advance. 50% refund within one week. Within 48 hours no refund. I cancelled approximately 40 hours in advance and did not even get a reply, much less a refund.
Written August 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah S
1 contribution
Aug 2023 • Friends
Don’t rent here! Many other better options right nearby. I reserved bikes hours before arrival and came right off the ferry to pick them up. No one was there on a summer Friday at 3:30pm. I called them numerous times and no answer. Went next door to rent from a different place assuming I would be getting a refund since I never got the bikes. When I called the next morning they refused to give me a full refund. So unfriendly and unnecessary.
Written August 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tina i
1 contribution
May 2019 • Family
Had a blast riding e-bikes from oak bluffs to Edgartown.Had intended to continue on to Vineyard haven but we got side- tracked to lunch on the way and then enjoyed the serene beach at the lighthouse. Had to stop into some shops and ice cream in Edgartown. Before we knew it— we needed to abort plans to vineyard haven and return to oak bluffs. The power assist really helped us senior folks return effortlessly! Loved the bikes!
Written May 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So glad you liked the bikes tina! jordan
Written March 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dempsfun
Oshawa, Canada8 contributions
Aug 2018 • Family
Rented for the entire day. Amazing way to easily see the tourist spots of the island as roads are very congested with cars and hard to find parking lots for them. Reached 32 mph!!! Teenage boys enjoyed the whole experience. Jordan was very nice, explained everything in detail.
Written August 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glad you guys had fun!
Written March 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert M
Charleston, SC89 contributions
Jul 2024 • Family
Terrible experience, all around. First off, they asked for our height but didn't do anything with the info e.g. adjust the seats. Then we watched the instructional video that came with our confirmation but we received different bikes than what we reserved. Finally, about the bikes, they were in disrepair. Tires on the different bikes (we rented six) were warped and wobbled when riding, and at least half of the brakes squealed when slowing.
The worst part was that an older gentleman treated my daughter rudely and disrespectfully when providing a tutorial on using the ebike. It wasn't because she triggered anything but rather because that's just how he treated customers. It was bad.
I hope this review saves at least one parent from having to go through this. There are so many other bike rental companies in the area to choose from. I do not recommend this company at all based on product and service.
The worst part was that an older gentleman treated my daughter rudely and disrespectfully when providing a tutorial on using the ebike. It wasn't because she triggered anything but rather because that's just how he treated customers. It was bad.
I hope this review saves at least one parent from having to go through this. There are so many other bike rental companies in the area to choose from. I do not recommend this company at all based on product and service.
Written July 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
I don’t see anything on your website for bike tours, are you still offering them? We are looking to tour the island via bikes w/a guide. We’ll be on the Cape from 6/13-6/27 & will be coming to the Vineyard for a day trip (likely a Tuesday).
Thanks,
Jen
Written June 5, 2020
Hi Jen, we certainly are- just requiring advance reservations. We have a popular beach tour and a popular lighthouse tour. Our brewery tour may be back running by mid June. The way it works is, when you book your bikes you write in the comment section or email which tour you’d like/ how many hours you’d like a guide (tour is $90 per hour) and we’ll set you up.
Cheers!
Jordan
Written June 6, 2020
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