East Heaven

East Heaven, Northampton: Hours, Address, East Heaven Reviews: 4.5/5

East Heaven
4.5
11:00 AM - 1:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 1:00 AM
Saturday
11:00 AM - 1:00 AM
Sunday
11:00 AM - 12:00 AM
About
A Spa founded in Japanese tradition, our private tub rooms are crafted of the finest woods, both indoors and outdoors. Enjoy a luxurious soak with the music of your choice when you tub indoors, or listen to the sounds of nature when you soak under the sky in one of our famous outdoor tubs. All of our Jacuzzi-jetted tubs are available in your choice of teak or fiberglass. For your comfort and convenience we provide towels, soap, and hair dryers. Our 104-degree water is always so pure that you feel like you are in heaven. To keep it that way, we use bromine, ozone gas and silver catalytic purifiers for the ultimate in comfort with a minimum of chemical purification, to keep you and the Board of Health happy and proud to claim us as one of the finest relaxation facilities on the east coast.
Suggested duration
1-2 hours
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4.5
54 reviews
Excellent
32
Very good
16
Average
4
Poor
2
Terrible
0

ctmom25
Bethlehem, CT27 contributions
Apr 2021
We just returned from East Heaven and can’t wait to go back! The staff were all wonderful, especially Tony and Fiona (don’t be fooled by her small stature, she gives a serious deep tissue massage!!) This was a much need getaway between, work, school and covid! The facilities are beautiful and kept spotless. Excited to go back and try some of the other soaking tubs!!
Written April 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kinneho
2 contributions
Feb 2020
We have been customers at East Heaven for 20 years and have loved our experiences here over the years. The wooden outdoor hot tubs under the stars are wonderful. Our recent visit was different from years past- our hot tub wasn't really "hot"; we were rushed into and out of our tub; and the staff members that assisted us were not friendly or helpful. Very different vibe than in the past.
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Joanne N
1 contribution
Nov 2019 • Couples
Excellent time would highly recommend this place it's a great place to get a soak and massage.Will go back again definitely.
Written November 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ken Chang
Taichung24 contributions
Oct 2019
The vibe is really great and feeling Japan. I had a hot tub + message package. I was running a little late, and unfortunately the hot tub time was cut a bit. The outdoor hot tub is spacious and even has a water-jet massage. The "room" has no roof which is open and comfortable, while the space is a little unnecessarily too big. After the hot tub, I got a massage which is also very nice.
為什麼一定要中文啊真是莫名其妙,規定50個字就算了,我用英文寫還一個字都不算。也沒有在評論頁面看到任何可以改語言的地方
Written November 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Melisa H
Shrewsbury, MA4 contributions
Mar 2019
We have used the hot tubs twice and the massage therapists once and both times were wonderful. The place can get busy on a cold night, but they keep the vibe calm, the tubs clean and the groups on time. A great way to spend time with family; no electronics, just relaxing and talking. Easy to make reservations. The massages where honestly the best I have ever had even better than my regular therapist. Great place to come when you are visiting your daughter at Smith.
Written July 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tracy N
Northfield, MA1 contribution
Mar 2019 • Couples
Our first time here was so great that we are thinking of when we can return! Very clean, and friendly and welcoming staff. This included half hour hot tub and one hour couples massage. Truly a spa treatment and highly recommended!
Written March 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AngeliaP71
Woonsocket, RI61 contributions
Mar 2019 • Couples
I booked the 1/2 hour hot tub and massage package for my husband and I. We were greeted warmly at the reception desk. After being given our bags with towels, robes, and slippers, we were guided to our private hot tub room. It was perfectly clean and even the shower was nice (love the large rain head showers!). After relaxing there, we went for the massages. I confess, I was a bit nervous as this was my first massage. Sam helped talk me through the whole process. Both my husband and I were repeatedly asked if the pressure needed adjustment until we were both satisfied. We walked away fully relaxed and very happy with our visit. This was a first but it won't be our last!
Written March 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chris0869
Palmer, Massachusetts17 contributions
Nov 2018 • Solo
Have been to East Heaven several times for both hot tub, and massages. Very clean, very nice facility all around. Have had many good massages from various masseuses and never a bad one yet.

Only complaint I have ever had is the one time the female masseuse had longer armpit hair than I do. I know this may be non PC but I couldn't get it out of my mind during the massage. Should be required to wear something to cover it IMO.
Written February 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Zundel35
Northampton, MA51 contributions
Aug 2018 • Couples
My husband and I like to use the outdoor tub each June for our anniversary. The water in the tub seems clean, pleasantly warm, and the shower is conveniently located next to the tub. A hairdryer in the bathroom was useful. We are never rushed by staff and the towels are plentiful. Hardly any traffic noise, very relaxing.
Written December 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ElaineL63Sunshine
Plymouth, MA416 contributions
Dec 2018 • Couples
Staff was warm and welcoming, fireplace and leather couches made it so cozy. We had a wide selection of music to choose from. They were very generous with our time and let us run over. Clean, just perfect.
Written November 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks Elaine, it means so much to us that you would say that 🙂
Written December 1, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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