We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Brooks & Butterfield Day Spa

Is this your business?
140 Main St, 2nd floor, Northampton, MA 01060
+1 413-586-0366
Review Highlights
Unprofessional and unenjoyable

I've never written an Internet review. But below is a modified letter I sent to the manager that... read more

Reviewed January 27, 2017
Kristin L
A little piece of heaven

Had a wonderful massage and facial. I'm a busy mom of 2 and don't get to do this often. I was so... read more

Reviewed September 19, 2015
Moodus, CT
via mobile
Read all 14 reviews
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent37%
  • Very good14%
  • Average7%
  • Poor21%
  • Terrible21%
Jan 27, 2017
“Unprofessional and unenjoyable”
Sep 19, 2015
“A little piece of heaven”
Closed Now
All hours
Hours Today: 10:00 AM - 3:00 PM
140 Main St, 2nd floor, Northampton, MA 01060
+1 413-586-0366

Similar Things to Do in Northampton

Write a Review
Reviews (14)
Traveler rating
Traveler type
Time of year

1 - 10 of 14 reviews

Reviewed January 27, 2017

I've never written an Internet review. But below is a modified letter I sent to the manager that went unanswered. Hi Shannon, I visited your spa with a friend on Friday (we both drove considerable distances - she from Boston and me from upstate New...More

3  Thank Kristin L
Reviewed September 19, 2015 via mobile

Had a wonderful massage and facial. I'm a busy mom of 2 and don't get to do this often. I was so stressed and they really took the time to understand my needs and customize my experience! If I had the money and time I'd...More

Thank atd817
Reviewed June 22, 2013

I first went here for a pedicure, I got the added callus buster as well. The girl was lovely, just chatty enough but was silent and let me relax too. And....she did an amazing job! I'm a total pedicure junky so I know my pedicures,...More

Thank JaeCox
Reviewed December 18, 2012

I just visited Brooks & Butterfield for the first time a few days ago, the whole process to book my services from start to finish was a nightmare, regardless, I wanted to give it a try once inside because of the beautiful pictures on the...More

5  Thank Karen29510
Reviewed September 26, 2012

Went for a make up trial for my wedding and it was so horrible i had to cancel it for my wedding day. The girl put my eyeliner so far from my eye line that it looked like a 5 year old did it. She...More

Thank Ross E
Reviewed August 24, 2012

The pedicures and manicures with Annalin are the best I've ever had. She takes extra time and care and the fountains and view make for a relaxing experience.

Thank Karyn J
Reviewed August 21, 2012

I went for a basic manicure. At first I was happy that the spa used a natural approach to drying the nails (no heat dryers used which can cause skin cancer, only a fan), but the result was not worth it. The nail technician had...More

Thank Mdoug88
Reviewed July 27, 2012

Pedicurist was unfriendly, not helpful, and unwilling to offer suggestions. She messed up the design and wanted me to wait a half and hour to fix it.

Thank lilbirdy10512
Reviewed May 16, 2012

My massage was done professionally, but a bit clinically. The ambiance was not particularly soothing.

Thank Govinda74
Reviewed August 5, 2011

We went to B&B with a bridal party after failed attempts to schedule elsewhere. There were 10 of us going for a bachelorette spa weekend. They accomodated all of us within 2 weeks and most of us got exactly what we wanted. Given the short...More

1  Thank happychick72
Sponsored by:
Nearby Restaurants
Herrell's Ice Cream & Bakery
260 reviews
.05 miles away
Paul & Elizabeth's
282 reviews
.03 miles away
Northampton Brewery
301 reviews
.07 miles away
Bueno Y Sano
85 reviews
.01 miles away
Nearby Attractions
Smith College Botanic Garden
234 reviews
.48 miles away
Smith College Museum of Art
126 reviews
.25 miles away
Historic Northampton
93 reviews
.30 miles away
Thornes Marketplace
55 reviews
.01 miles away
Questions & Answers
Get quick answers from Brooks & Butterfield Day Spa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines