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8D Room Escape

6 Reviews
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8D Room Escape

6 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Lili D wrote a review Dec 2019
1 contribution1 helpful vote
I booked a room yesterday for 6pm. Upon driving over an hour to the location and arriving 15 minutes in advance as it says in the website- the building was closed. No answers to my calls and no way to leave a voicemail on the numbers provided. I have been ignored on several social media’s including email. There is a $56 charge to my account and seeing that this happened to one person on yelp and another on here I am disheartened by this establishment.
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Date of experience: December 2019
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Lauren wrote a review Nov 2019
1 contribution1 helpful vote
We purchased 4 passes and made a reservation to attend. They took our money, charged our card and were closed the day of. We called, we waited, we have been calling for over a week and they never answer. The two times they did answer, we were told a managaer would call us back, and never did. I want our money refunded! Beware, they will take your money and lock the doors!
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Date of experience: November 2019
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tconnol3 wrote a review Feb 2019
1 contribution
Long story short.. I scheduled this event for my boyfriends birthday and I took way to long to press submit so the webpage timed out. I went back to refil the info and the date switched to the next day without me realizing. The fine print on the site specifically said that if you can't make the appointed time then you need to reschedule a day in advance, but being the first week of my semester I missed the call and voicemail reminder from this company. By the time I called it was days later, and it should have been impossible for me to reschedule. The birthday hero, a dude named Max, was so super helpful and after patiently listening to my annoying rant begging to reschedule he took care of the issue and scheduled our escape room for the right day. I've worked retail for 10 years and I know that he didn't have to do that, so I really do see this experience as an example of exceptional customer service. Now my boyfriend and I along with our 5 other friends can enjoy our escape room for the first time. Thanks again Max, you're the man.
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Date of experience: February 2019
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IndustryIssues13 wrote a review Jan 2019
Boston, Massachusetts1 contribution
First time here went for my girlfriends birthday. ABSOLUTELY AMAZING! Such a fun experience we did the hardest room there “mission Z” bought enough tickets to just have our group of friends in the game & nobody else. Very tricky super witty everything was so methodically planned even down to the temperature & lighting in each room! The room we did only had a 18% success rate but it was so fun. Got to the second to last room within the hour allotted the guide came in & took us through the last one. WILL BE BACK AGAIN!!
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Date of experience: January 2019
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DDHHXX wrote a review Aug 2018
Boston, Massachusetts1 contribution
This is a great place to play escape room and board games. I played the pirate theme with my friends. The environment, clever puzzles, high tech devices and story line impressed us. Highly recommended and will come back again for sure.
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Date of experience: July 2018
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