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Freedom Cruise Line

Harwich Port, MA, USA
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About Freedom Cruise Line
The fun way to travel to Nantucket! Avoid the trip to Hyannis and sail away on the Freedom Ferry from Harwich Port. Enjoy the beautiful 80 minute ride across Nantucket Sound. Enjoy our enclosed lounge, outside decks, full-service snack bar and our friendly crew! Daily departures from Memorial Day to Columbus Day.
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Hours Today: 8:00 AM - 5:00 PM
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Freedom Cruise Line
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Nancy wrote a review Jun 18
Harwich, Massachusetts8 contributions2 helpful votes
I have taken the Freedom ferry to Nantucket and back to Harwich more times than I count. They always have exceptional service, from those greeting me in the office or helping me change my reservation, to their crew on the boat! Their crew is always so happy to help, no ask is a bother! I feel like part of the gang on the trip. I won’t deny it helps that they have a bar and snack service on board too! I typically go to Nantucket for fun and that always helps. The trip is quick, beautifully scenic and on Nantucket they dock right downtown! I can quite literally step off the boat and walk to Cru or the Gazebo (I normally go to the gazebo though as they have the best mudslide!). Their schedule is the best for day trippers but they are also terribly accommodating for overnight trips as well with their own private lot for your car. They allow pets to board and can help you travel with a bike too! Something very helpful on Nantucket. Lastly, last year with the COVID-19 restrictions they, like many other small businesses, had to quickly figure out how to keep operating while keeping their staff and guests safe and comfortable. As well as maintaining the state and coast guard regulations. They handled it all with grace! They made such a difficult time look easy and I think not enough appreciation for that was given.
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Date of experience: June 2021
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Bren wrote a review Aug 2020
1 contribution
Terrible service. Very rude and misleading information. Seemed very disorganized and just overall a poor experience
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Date of experience: August 2020
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Eric K wrote a review Aug 2020
2 contributions
When it comes to passenger commuting to the Islands from Cape Cod (no vehicle), The Freedom Ferry is hands down the way to travel. Aside from the fact that your not dealing with bumper to bumper traffic & congestion in Hyannis - your also netting the benefit of a staff who is extremely hospitable and you can just sense they really like their jobs. That of course has translated to me (The guest) on each of the six times I have taken the freedom ferry from Harwich. Overnight parking is literally 300 feet from the boat. (Same price as in Hyannis And parking for a day trip is free) and it’s much more intimate from all aspects. 80 minutes with exceptional views, amazing staff, hassle free “all in the details” ..... it’s 10 minutes further on route 6 to get to Harwich but you easily make that 10 min back up as soon as you exit the highway when you avoid downtown Hyannis. I am really not sure why there is always availability when I take the freedom vs the Hyline. This is a hidden gem of a commute off the cape and to the islands if you don’t have a car. Pets are allowed ! I feel like I’m already on Nantucket as soon as I step onto the Freedom. That’s the vibe... (PS. If you need to make a change to a reservation. It’s so simple and you get an actual “live” person when you call!). Freedom Ferry is the only way to go!! I have been in the people business for over 30 years and these folks have it down!!
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Date of experience: July 2020
1 Helpful vote
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Eleanor S wrote a review Jul 2020
Harwich, Massachusetts16 contributions2 helpful votes
This was a great trip. Staff very friendly and professional. Free parking! Small ferry, no lines, no problems, no fuss. Clean, safe, modern boat and slip. Docks in the center of Namtucket and everything is right there. Had a wonderful time. Special thanks to crew member John Whittle, who was a host with the most!
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Date of experience: July 2020
1 Helpful vote
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Leamoor wrote a review Jul 2020
New England18 contributions9 helpful votes
Was hoping to book a trip to Nantucket for the day on Freedom, but passed. Our main concern was that they only reduced their capacity 25% due to COVID. This was not enough for my comfort and we decided the close quarters were not safe for us. I struggle with why social distancing of 6 feet apart does not apply to transportation companies. I do look forward to taking a freedom cruise to Nantucket in the future when things return to normal.
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Date of experience: July 2020
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