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About Harbor Tours
Come aboard and enjoy a fascinating tour of Cape Ann's scenic coastline. Our "Lighthouse Cruise" features up-close views of the six lighthouses on the Island; Or tour America's Oldest Seaport and see a "lobstering" demonstration on our "Harbor Tour". Also, the Gloucester Harbor Water Shuttle and Tour. Hop-on/hop-off. Ticket valid all day. Try our catamaran for a delightful ride around the inner harbor. Our vessels are available for private charters. Discover Gloucester, let us take you there!
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Mollyotok wrote a review Aug 2021
Lexington, Massachusetts, United States15 contributions6 helpful votes
Only one hour long. We learned about catching lobsters. Kids were thrilled to get their selfies holding lobsters.
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Date of experience: August 2021
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Joseph P wrote a review Aug 2021
1 contribution
Their website fails to note that same day online purchase of tickets for their lighthouse cruise cannot be made after 1:30 pm, one hour before the cruise. A phone call to their business number resulted in an employee telling me "Too bad. You missed the deadline. " On site ticket purchase is not possible.
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Date of experience: August 2021
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Maryanne W wrote a review Jul 2021
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We took the Harbor Water Shuttle on the Lady Jillian and it was awesome! The captain provided so much helpful information on Gloucester and the fishing port and surrounding areas. Highly recommend this tour. Cannot wait to go back and do the lighthouse tour!!
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Date of experience: July 2021
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Sherri M wrote a review Jul 2021
Plainville, Massachusetts142 contributions169 helpful votes
Could have been 5 stars for pleasant way to spend an afternoon (especially when the inland temps were hitting 100 F). Dock one star for the surprise that the waiting area is a convoluted 5 minute walk from ticket booth and parking lot; dock another star for the unprofessional and distracting conduct of the captain. I’ll detail the docked stars first, then give some info that I would have found helpful to know ahead of time. Conduct of captain: The first mate (Sebby) was exceptionally professional in his conduct and very informative in his narrative when he had the mike - short and to the point, and with interesting information. The captain, however, filled the air space (mike or no mike) with speeches that sounded like interesting information until you realized he was just giving you long-winded set-ups for bad jokes; he also mixed in what seemed like tall tales that he was making up on the fly. Furthermore, his general demeanor (even in just the first five minutes) made it clear that if there was a crisis, the first mate was the one to look to for guidance. Walk to waiting area: The ticket / check-in booth (really just a shack no larger than an outhouse) is directly across from the parking area (city lot that is at the corner of Rogers St. and Harbor Loop, adjacent to “Captain Solomon Jacobs Park” on Google Maps). However, the waiting area is 0.2 miles away and the route to the waiting area is not at all obvious. The attendant at the ticket booth gave fast, nonchalant verbal instructions while pointing at pictures on a board; what my brain latched onto was “walk to the end of the parking lot and wait at the benches under the stairs.” Not realizing how far we were actually supposed to walk, we turned in at the first parking lot and walked to the end and saw no benches; however, someone walking by pointed us down a long ramp to a boat that looked plausible. Reaching that boat, we found out it was the wrong one; however, it was run by the same company, and the captain (seeing my 80-year-old parents who were already huffing and puffing) offered to give us a ride on his boat over to the right platform, which rescued what could have been a disaster. (While we were motoring over to the right dock, he called the attendant and berated her because “another group had ended up at the wrong boat.”) Here’s what I would say about getting to the waiting area from the ticket booth: First, if you have anyone who isn’t up to 0.2 mile walk to get to the waiting area, drive to it and drop them off before paying for parking. If you are walking from the ticket booth, stay on the sidewalk on that side of the street until you pass a 10-foot tall green metal buoy (seems like some sort of memorial to something) on your left in a rectangular space that connects to the sidewalk (see the picture I have submitted with this review). After you get past that, then keep walking a little further until you reach the next alley on your left (NOT a parking lot - see picture I submitted with this review); if you put “11 Harbor Loop, Gloucester” into Google Maps, the pin will be on the building at the end of the alley. Walk (or drive if dropping someone off) to the end of this alley, and there you will find the benches for waiting on the right (not shown on Google Streetview). Other things I wish I had known: 1. The city parking lot that you park in does not appear to be currently monitored for payments (June 2021). Many coin meters are broken and the new credit-card enabled payment system is present but not running. 2. There is a WONDERFUL visitors’ center right off the parking lot with large, sparkling, single-stall restrooms, a huge brochure rack, and exceptionally helpful and pleasant staff. 3. The boat is serviceable but not much more than that. It holds 34 passengers. It is four long bench seats running most of the length of the boat in the shade, and a bench seat running across the back of the boat in the sun; one long bench faces out on each side, and the other two face each other in the interior. If you want to be able to stay seated and see the land, pick the outside bench seat on the left as you are looking toward the front of the boat (should be the same side you enter on). With 30 passengers on board, it was shoulder to shoulder on most of the seating. 4. Most people on our boat stood up as soon as they could (after we were out of the small harbor area) and migrated to standing along the sides and front of the boat. The water was exceptionally calm that day, so people stayed standing for most of the trip. There are a few bar stools in the front of the boat to sit on as well. 5. There were drinks in coolers (kept under the benches, so if you are sitting toward the front of the benches, you’ll have to move (several times) to give them access) and I think they charged for these. They said there were snacks (probably also for purchase, but that was unclear), but I never saw them. 6. There is a marine head on the boat, but the captain clearly and repeatedly discouraged people from using it during his opening spiel. I would say just use the one in the visitors’ center. 7. To get on the boat, there is a free-standing, unsecured set of three narrow, not-very-deep plastic steps (think stepstool) that you walk up to get to the level where you cross into the boat. No railing or anything, but the captain and first mate were there to offer a hand if necessary. 8. At the end, the captain pointed out that part of the way the first mate got paid was through tips, and encouraged us to take that into account if we thought he did well. At least it was nice that the tips all went to the first mate directly and didn’t in any way affirm the conduct of the captain.
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Date of experience: June 2021
4 Helpful votes
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willevers07 wrote a review May 2021
West Babylon, New York28 contributions11 helpful votes
Do yourself a favor and see the area from this boat tour. You get to see some great sites. They even make a rough sea accommodation and go up the river instead. Definitely recommended.
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Date of experience: May 2021
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