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Berkshire East Ski Resort

113 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.

Berkshire East Ski Resort

113 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Diane W wrote a review Oct 2020
1 contribution1 helpful vote
Im from Charlemont born and raised I have lived in NC for 6 years and travel back to the area often - when I was in the area sun 10/18 my husband and sisiter and I drove over to take scenic ride on chairift as it was a beautifal fall day and we were told we couldnt ride chair lift for the scenic ride due to covid and that it was only open to mountain bikers ! WHAT?????? there were 50 mountain bikers all in a row waiting to get on chairlift none wearing masks i might add and we were refused .....Id like this explained to me please .......Ive spent many years at Berkshire East and have never had such poor customer service - I walked away in disgust and afterwards wished i had requested to speak to the manager to get an aswer that day - so very dissapointed- zip lines, coaster, ropes course and mtn bikers were all being serviced - does NOT make a bit of sense
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Date of experience: October 2020
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Kev wrote a review Oct 2020
1 contribution
Overall was a great first time experience. The two tour guides were really fantastic and would recommend to anyone... even with a fear of heights.
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Date of experience: October 2020
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gretchen j wrote a review Sep 2020
2 contributions
Berkshire East really knows how to do it! Our group of six, ages 15-58, arrived at 10;00 in the morning and were able to do the Ariel park and an afternoon Valley Zip experience. The guides were all helpful and knowledgable! It was a very fun day!
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Date of experience: September 2020
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Bill B wrote a review Sep 2020
1 contribution
Friendly and well trained staff. First time for all in our group age 30 to 65. The 7 zip lines progress from mild to wild at the 7th zip line. Every one was eager to move to the next zip line. So certainly not overwhelming anyone with fear. We all felt totally safe but at the same time it is an exhilerating ride like I had never experienced. Lots of fun.
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Date of experience: September 2020
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VTflow wrote a review Sep 2020
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Worst experience of COVID summer. I took my two kids to do the coaster and booked online for a slot between 2-3 pm. After driving 2.5 hours we arrived to a long line, more tickets being sold on the mountain and a ride that did not even open for service until 3:20 that day. We waited on line for 1.2 hours to take one of the five rides we payed for. TOTAL SCAM AND LIE ON WEBSITE ABOUT BOOKINGS. THE TICKET AGENT IN DUTY SAID HE HAD ASKED FOR THE WEBSITE TO BE ADDRESSED SEVERAL TIMES THIS SEASON.
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Date of experience: September 2020
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