MOCEAN OUTPOST at Kingman Yacht Center

MOCEAN OUTPOST at Kingman Yacht Center, Cataumet: Tickets, Tours, Address, Phone Number, MOCEAN OUTPOST at Kingman Yacht Center Reviews: 2.5/5

MOCEAN OUTPOST at Kingman Yacht Center

MOCEAN OUTPOST at Kingman Yacht Center
2.5
Lessons & Workshops • Gear Rentals
About
The MOCEAN Outpost at Kingman Yacht Center is your Adventure Headquarters on Cape Cod. You'll love our easy access location and private beach for lessons and rentals. Bring your towel and sense of adventure and our full service shop on the beach will provide the rest. Choose kayaks or paddle boards and head to the calm waters of Red Brook Harbor and set course for paradise on Bassets Island!
Suggested duration
1-2 hours
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2.5
5 reviews
Excellent
2
Very good
0
Average
0
Poor
0
Terrible
3

Alex H
8 contributions
Very unreliable
Aug 2016 • Family
We booked kayaks two days in advance, on arrival the kayaks were present but no paddles. We decided to rebook for the next day and placed the order over the counter, the kayaks we booked were not available when we came to collect. The staff were clueless and the manager was rude. The 2.5 hr wait was very disruptive as well. Very nice location so will hire kayaks elsewhere next time.
Written August 21, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fiona s
London, UK3 contributions
Horrendous experience
Aug 2016 • Family
We rented kayaks from this place twice. On the first time we were told there was kayaks so we turned up and then our family of five was told there were kayaks but no paddles. The second time we were told all was fine and arrived to find no kayaks and a 35 min wait. 2.5 hours later they had our kayaks. The owner eventually arrived with them and was so rude and unapologetic it was unbelievable. They were so disorganised despite us calling in advance and then the owner blamed us for not booking on line when the shop had taken our order over the counter. In fairness they then refunded us our days hire but if you want a reliable service I would seriously avoid this crew.
Written August 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

OllieHeisenburg
Albuquerque, NM4 contributions
Disappointed
Jul 2016
Kayaks were there but sadly no paddles (??!!) staff weren't great and manager was rude. We were at least offered a refund.
Written August 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kara C
US7 contributions
Effortless rental experience
Jul 2016 • Family
I made a reservation on-line at 7 am the Sunday morning I wanted to rent paddle boards. Payment was made on line. I expressed a concern and someone responded to me via email within 10 minutes. The staff was expecting me and I was quickly was outfitted with equipment and directions. The location was perfect! We had a great afternoon!
Written July 27, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

katie L
Austin, TX2 contributions
An overall great experience
Sep 2015 • Friends
I have to give Mocean Outpost at the Kingman Yacht Center 5 stars! It's located in a great location, with ample parking, and very easy to find. Nestled away in the cove, away from the major touristy areas, the Outpost provides a great spot for anyone looking to get out on the water.

The staff are very knowledgeable and patient, and extremely helpful. They bring the boards right down to the shore so there is no struggle trying to get ready to head out on the water. They have been trained on how to deliver great customer service and are wonderful ambassadors for the sport-their enthusism for paddling is evident in their knowledge and delivery.

I can't wait to return!
Written March 16, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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