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Wonderful trip, and yes, we saw whales. Boat was cleaned constantly, and captain made sure we saw whales, even delaying our return. Very customer focused, and a very enjoyable day.
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Date of experience: October 2020
1 Helpful vote
Helpful
This was my fifth whale watch, but my first with this company. It's also my first whale watch during a pandemic! The staff handled things nicely - I saw staff frequently sanitizing the common areas. There were red pieces of tape on the rails outside to denote distances for social distancing. Hand sanitizer was all over the boat, and they enforced masks for the duration . They had nice restroom facilities - clean with running water in the sinks (not like the things you have to hold down so you can get a quick stream of water for a second), which in the view of COVID I appreciated even more. Now the whales! Our captain steered the boat so that both sides could see the whales. We were lucky to find some that were very busy frolicking, slapping their fins, and even breeching. I've never seen one breech before. I've been on watches where they have, but I was just in the wrong place at the wrong time. It felt on this boat , you could be in the wrong place one moment, but he would move the boat so you could see things, too. We saw a whale nursing her young. Lots of great things. I know companies can't help what the whales are doing, but I felt like the staff had a wealth of knowledge and experience . I wished I could hear their intercom announcements better from the outside - the speaker didn't seem to put out much volume and then there are people who talk all through them. But that's my only wish list item. This was a stellar team of people. We were in good hands.…
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Date of experience: September 2020
2 Helpful votes
Helpful
Amazing trip watching Milkweed and her calf. Quite the show and so close to the boat. The staff was amazing and the naturalist was very informative. Such a personal touch. All this during Corona, it was a breathe of fresh air
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Date of experience: September 2020
Helpful
It was wonderful to get away from a corona virus world and head out into nature and see numerous whales in their natural environment. The boat has all the required safety and hygiene measures in place for corona virus control. None of these measures deflect from the wonderful experience provided. Staff are super friendly, informative and are very passionate about the whales. There was plenty of seating on board and the crew maintained a safe distance from the whales whilst at the same time provided a view for every person on board. Highly recommend this trip.…
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Date of experience: August 2020
Helpful
+1
Wow. We planned this last minute and it was so much better than I could have ever imagined. I’d been whale watching in Maine previously and this trip was much more memorable. The crew knew exactly where to go. We saw about 100 Atlantic dolphins, which we were told was about a 1 in 20 trip chance, whales breaching, which we were told was about a 1 in 15 trip chance and countless tales, fins and sea birds. We went on the 8:30am trip. The boats are running at 40% capacity and everyone on our trip respected Covid guidelines. My pictures don’t do any justice to Milkweed, Nine and Venom. Yes, all of the whales are named and have their own stories. It really is amazing. Get there early for the best spot on the boat. Parking is $15, bring cash for parking and tip. The boat has food, drinks and a bathroom. …
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Date of experience: August 2020
3 Helpful votes
Helpful
Response from jonathanbC9559XL, Guest Relations Manager at Hyannis Whale Watcher Cruises
Responded Sep 8, 2020
So happy to hear that you enjoyed the trip. Thank you for your kind words. Have a safe and healthy year and we hope to see you again1
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