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Sea Rocket Adventures Ocean City

Ocean City, MD, USA
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About Sea Rocket Adventures Ocean City
Parasailing, Speedboat Rides, and Sunset Cruises in Ocean City, Maryland! Sea Rocket Adventures is set to give you an experience of a lifetime!
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Hours Today: 9:00 AM - 7:00 PM
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Tours and Tickets by Sea Rocket Adventures Ocean City
Overview
Parasailing is a MUST DO activity when coming to Ocean City! Come soar hundreds of feet above the Atlantic Ocean with the Sea Rocket Adventures team!
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Anethea M wrote a review Sep 2020
Woodbridge17 contributions5 helpful votes
Took my family of four, on the Sunset Cruise. The captain was really nice. They came around took photos of us from our phones, We did take a picture before the boat left but when we came back the booth was closed and we left town the next morning. The music was great, we seen dolphins and they also were able to stop out in the ocean for about 10 mins to allow u to stand up and take photos. I had a great experience and can not wait to do it again. Even with COVID going on I felt safe as I also seen them wiping all the seats down,
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Date of experience: September 2020
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Perrier5 wrote a review Sep 2020
Silver Spring, Maryland4 contributions
It was a great relaxing ride with music and a beautiful view of Ocean city Maryland Boardwalk and ocean! We were on the front of the boat
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Date of experience: September 2020
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WhoDatLady23 wrote a review Sep 2020
Paterson, New Jersey21 contributions
+1
The most beautiful experience EVER! The view was so romantic and breathtaking. This was our first sunset cruise but it won’t be the last.
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Date of experience: September 2020
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Karin R wrote a review Sep 2020
1 contribution
If you’re going to cancel a boat ride, at least send someone down to the dock to let all of your customers who are waiting know instead of letting them spend their vacation time sitting around waiting and waiting only to be disappointed! Booked a boat ride, we were instructed to arrive a half an hour early so we did. We waited and waited. I had received an email that our parasailing we had booked with the same company had been cancelled. Since I hadn’t received an email about the boat ride, I naturally assumed it was still on. After waiting 30 minutes (other groups were waiting too) I tried to call the company twice but couldn’t get through to anyone. So I responded to the email about the parasailing and got a reply that the boat ride was cancelled and they called everyone who had provided a phone number. They had my phone number as it was part of the required info on the online ticket purchase form, but I had no missed call or vm from them. Clearly they had my email as they had emailed about parasailing. To make matters worse, 45 minutes later I got a call from their outsourced customer service rep demonstrating that they had my phone number; they just waited until 45 minutes after our arrival time to contact us rather than giving us a heads up in the morning that they were canceling the boat ride. My kids were so disappointed that the ride was cancelled after sitting and waiting to for 45 min. I asked the customer service guy why the company had not sent someone down to the dock to let all of the people waiting know that the boat had been cancelled and he said “oh that would be great idea” and “I don’t know why they didn’t do that” and then apologized on their behalf but said he doesn’t actually work for the company so he has no specific info to offer (clearly he was in a call center somewhere). Today I received a generic email from the company asking me to review the boat ride on multiple sites including FB after they cancelled on us with no notice. This “local” company clearly has a lack of concern for customer service and has outsourced the entire function to a call center.
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Date of experience: September 2020
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Stefanie R wrote a review Sep 2020
1 contribution1 helpful vote
They cancelled our 12:30 boat ride without notifying us (or others who were waiting). They did not even bother to send a worker to The dock where everyone was waiting to tell us. JThey never even called or emailed us, even though they had our phone number and email. After waiting for 45 minutes we found out from others waiting that the boat ride had been cancelled. The following day I received an email to thank us for choosing their company and hope we enjoyed the ride. They obviously had my email so there is no reason they didn’t let me know ahead of time that it was canceled. We are a family with little children and had planned our day around the boat ride, so being notified ahead of time would have saved us a lot of rushing and hassle, not to mention we had some pretty disappointed kids after they had waited patiently on the dock for 45 minutes.
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Date of experience: September 2020
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