Portland Public Library

Portland Public Library: Tickets, Tours, Hours, Address, Portland Public Library Reviews: 4.5/5

Portland Public Library
4.5
11:00 AM - 6:00 PM
Monday
11:00 AM - 6:00 PM
Tuesday
11:00 AM - 2:00 PM
Wednesday
11:00 AM - 2:00 PM
Thursday
2:00 PM - 5:00 PM
Friday
2:00 PM - 5:00 PM
About
Suggested duration
1-2 hours
Suggest edits to improve what we show.
Improve this listing

4.5
26 reviews
Excellent
21
Very good
2
Average
2
Poor
1
Terrible
0

Brittany C
North Carolina17 contributions
Our Local Library
Dec 2020 • Family
Our review mainly reflects the South Portland Branch as this is the one we are allowed to go to living on the edge of Scarborough/Portland limits.
The Staff for curbside pickup have been very friendly and nice and understanding when we have multiple pickups.
We do have one frustration and that is the limit of both the books and to the library in general. The library itself has been closed for the past nine months. We could understand it in the beginning because there was a lot of caution in the first few weeks of this virus. Now however, all the bookstores around are open, including the used bookstores. And the library has remained closed except for curbside pickup. During curbside pickup there is little to no interaction with the staff inside and your books stay in "quaratine" for almost a week.

Now, they have closed to even curbside pickup.
If our taxes pay for the libary why are we unable to use it?
I understand limited staff but this has become ridiculous. We should be able to use our library. We were going above and beyond and so was some of the staff trying to do curbside pickup and now you want to close for weeks at a time after each holiday?
It seems the Director and board would rather close down the library than do some critical thinking. If the bookstores are allowing returns around them without hesitation, than why are we unable to access something we have already paid for?
Written December 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mainemountainbear
Texas Gulf Coast, TX1,191 contributions
One of Downtown Portland’s Cultural Treasures
Jan 2020
This multi-level, quintessentially urban library (built 1979) was one of the jewels of the city’s Downtown District (not the Old Port). Once one got past the outdoor traffic, it was a pleasure to explore it. It was warm, well lit, and well organized. Its collections and spaces included a teens’ area, a children’s area, a public computers area, a periodicals reading area, a photo exhibits area, a special collections room, an auditorium, several meeting rooms, and more. The Portland Room was a particular treasure. The library’s main level restrooms were surprisingly clean. Its staff members were helpful, patient, and knew their library and all that it has to offer. The only major drawback was scarcity of parking for patrons who drive to it rather than walk or ride a bike. Parking was metered at curbside or paid at several nearby garages. Other than parking, I appreciated all that I found here; I disliked nothing.
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Even (Port Mystic)
Biddeford, ME8 contributions
Welcoming and spacious | Limited parking
May 2019
I absolutely love the Portland library and its accessibility to the surrounding areas. Wide variety of books available with many community resources as well. Charging stations available at desks for electronic devices. Staff has always been very friendly and courteous as well. Multi-lingual friendly.
Written August 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ServiceDog2014
New York City, NY57 contributions
Rude untrained staff/Disability Discrimination
Jul 2019 • Solo
This is a state of the art open, well lit, and spacious library located in the center of the Old Port. They do wonderful programs. Unfortunately the security woman at the front door has NOT been trained with respect to task trained medical service dogs so although we have been there on many occasions we were rudely turned away yesterday. This is disgraceful for a public library. Just because someone has a disability and is assisted by a service dog doesn’t mean they can’t read a book or attend a author program. The woman working at the library entrance said the service dog could not come in because he “might” disturb others. That is a violation of the law and Portland should train their employees with respect to the ADA law. This woman said Portland was exempt from Federal Law. Where are Maine’s politicians? This is disgraceful and insulting.
Written July 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jasmine G
Mansfield, MA1,131 contributions
My son said "Wow!" when he saw the children's section.
Oct 2018 • Family
Rough surrounding area for parking, but inside the library is beautiful, spacious, and well laid out. My almost 2 year old gasped and said "Wow!" when he saw the children's section. The children's librarian said that made her day. She showed us the play/ learning room and this was the perfect spot for my son to play, read, and stretch his leg after a day of site seeing.
Written November 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Susan C
arkansas53 contributions
Great Library!
Sep 2018 • Solo
wonderful place to spend a few hours - children's section a delight with wonderful sculpture and art, the archives/antique section easy to access and the staff fantastic!
Written September 24, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

janis
South Portland, ME62 contributions
A gem
Aug 2018 • Friends
The Portland library is beautiful. The staff are all wonderful and very helpful. Lots of resources available. They also have art work and many luncheon sessions with authors. An excellent resource for the community.
Written August 19, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lynne D
Marshalltown, IA16 contributions
Public Restooms
Jul 2018 • Friends
This is on Congress St and it is one of the few public restrooms in the area. It was well used by the locals and busy.
Written July 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Gunnydog_2001
United Arab Emirates778 contributions
Gorgeous Library
Jan 2018 • Solo
Always pop in on a visit, to see what cool new stuff they are up to. Did not disappoint: great programming, friendly Librarians and staff, and as always: a great Friends of the Library shop.

Worth a visit!
Written May 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Katie M
Portland, ME42 contributions
everything you need in a library
Dec 2017
Portland Public Library is my go to place to read papers from "away" and take out books on tape for long drives. The staff is helpful and knowledgable!
Written January 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 26
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing