The Escape Room

The Escape Room, Portland: Hours, Address, The Escape Room Reviews: 4.5/5

The Escape Room
4.5
11:00 AM - 10:15 PM
Wednesday
12:00 PM - 9:30 PM
Thursday
12:00 PM - 9:30 PM
Friday
12:00 PM - 9:30 PM
Saturday
11:00 AM - 10:15 PM
Sunday
11:30 AM - 7:45 PM
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About
We're the lock, you're the key! The adventure game that has gained popularity world-wide has finally arrived in Portland, Maine! In 60 minutes or less, your group will work as a small team to escape the locked room by cracking codes and solving puzzles. This is a perfect outing for a group of friends, family members, or coworkers.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
75 reviews
Excellent
43
Very good
22
Average
6
Poor
3
Terrible
1

CapeCodders2
Cape Cod, MA102 contributions
Apr 2021
When booking an escape room (after having gone to escape rooms before), I'm nervous that we will get a location with chintzy props or limited interactivity. No need to worry here. We did the London Blitz, and you could hear background noise of planes and sirens outside. Very detailed environment with high quality clues and materials. The puzzles were very solveable (our family of 4 finished using 2 clues with 13 minutes left on our timer), yet challenging enough to be enjoyable. Our group ranges from 11 years to (ahem) middle age adults and there were ways for everyone to contribute.

Additionally, we felt very comfortable with covid precautions in place, and host staff were very friendly and accommodating.
Written April 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sherrie S
Manchester-by-the-Sea, MA98 contributions
Jan 2020 • Family
This was our first time. Since we are life-long gamers, we opted for the intermediate Copper Saloon room and we LOVED it!

The set up there was such a cool experience with the game master watching us problem solve. There is an option there, if you find yourself stumped, to ask for up to three clues. All people in the party must signal agreement to being given said clue before it is shared (smart plan!) and then a clue comes on a tv screen in the room. And it isn’t a gimme—you still have to think it through!

Our private party started as a 7, so I booked a closed group (with 6 or more participants, this is an option), but due to winter flus and teenage lassitude, we were down to 4 on the reservation day. The employee was very sympathetic to our situation and instantly issued us a credit toward a next escape room encounter. It all worked out well and we figured out the room, not a guaranteed thing there.

When we emerged from the room, a friendly, smiling employee was there to greet and congratulate us. It was wonderful! Staff was awesome.

One complaint: be armed with super good glasses to see small things and combat the light-starved escape room. At one point, struggling to see, I begged for more light and they Instantly and kindly complied.

The staff there was helpful and super clear about the rules and parameters. I recommend this highly. And, as Arnold says, “we”ll be back!”
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Saskia A
Beaufort, SC54 contributions
Aug 2020
We had a lot of fun at the Escape Room. There were five of us, and we were really happy there was something fun to do outside the house. We did “The Lost City of the Jaguar King”. It was fairly difficult, but luckily we were with some really clever folks. We did use the three clues, and did ‘win’. It was challenging and fun! There was also plenty of hand sanitizer and everyone wore their masks. Great experience!
Written August 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Aussiesinmaine
Falmouth, ME207 contributions
Jun 2020 • Family
Post lock down is rough, on many business, so we were thrilled when these folks opened up again. We played the new game Lost City of the Jaguar King. Puzzles are intermediate level and will be pretty obvious to experienced players, but fun and entertaining. Staff were same friendly people.
Written June 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Madwoman725
Rochester, NH49 contributions
Mar 2020 • Family
What a great way to spend a gray day!
There were only three people in our party, one of which was a 10 year old. While we didn’t “escape” we had a blast trying to figure it out. Reasonably priced..more so than the other escape room one person in our party had been to in Massachusetts.

We would definitely return!
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

maelkimo
Topsfield, MA61 contributions
Nov 2019 • Friends
Went with 6 friends. Arrive a few minutes early to check in. 2 additional people added to our group. Given instructions and then had 1 hour to solve mystery. Venue comfortable. Staff friendly and helpful. Low key and lots of fun! Highly recommend.
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kaotcgd
Portland, ME80 contributions
Sep 2015 • Friends
Four of us went to The Escape Room after trying another nearby escape-themed attraction a few days earlier. Having been to both, I agree that this Escape Room is more difficult but that is largely because the clues do not connect to one another. What I mean is this: you might have one clue in the room that directs you to something else, and then that something else likely gives you the clue to one of the locks on the door. Okay, fine, but one of the clues is dependent upon you having a certain type of personal technology, and if you don't know this ahead of time, or aren't even familiar with the technology then you will not be able to solve that particular lock. At the other escape place we went to, the clues all connected to one another to form the pieces of larger clues that ultimately pointed you to the final puzzle and thus unlocked the door. It was so much more engaging.

I think that The Escape Room could do a couple of things to improve. 1) the verbal hints given by the attendant were vague at best and it seemed as if he did not even know which clues we had solved already which also wasted time because then he would ask us which ones we had solved, where at the other facility they were clearly watching us on camera and riddled hints were provided upon request on an overhead monitor. I think the overhead monitor approach was more professional and probably standardized, but it was far more helpful and showed engagement on the part of staff, 2) the room has no real theme, it just looks like a badly decorated apartment with random stuff all over, some of which are clues and some are not; at the other facility, the room had an actual theme and all décor and clues followed the theme, 3) having just four locks on one door in a corner with multiple random, non themed clues around the room ended up kind of being boring after a bit. Not that we solved it, but I think we were all pretty bored by the lack of imagination and after about half an hour we just wanted to be done - I would highly recommend that the management of this escape facility visit the other facility just so they can see what I'm talking about. There is definitely room for improvement. I think that having all clues connect into a larger puzzle (not just a bunch of combination locks on one door) would be great.
Written September 13, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

KLCinthecity
New York City, NY5 contributions
May 2018 • Family
Disgusting bathroom and the whole place smelled a bit like the gross bread from the Subway downstairs. But the puzzles were fun and we enjoyed the game overall.
Written June 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the feedback, we appreciate it. We are moving next door to a new location in early August - definitely come back and check it out!
Written July 23, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jennifer P
32 contributions
Mar 2019 • Friends
The escape room is a fun team building, communication skill improving, think outside of the box activity. Last night 6 of us conquered the Copperhead Saloon with 34 nail biting seconds to spare. The puzzles are tricky with clues given when needed.This was my first experience with an escape room puzzle so I have nothing to compare it to. I would definitely go back and attempt another suspenful escape from one of the other rooms they have to offer.
Written March 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the review! I definitely recommend checking out The London Blitz or our upcoming room The Butcher's Basement, both will be a fun challenge to follow up The Copperhead Saloon.
Written March 19, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

lupaglupa
Albany, NY446 contributions
Aug 2019
We did two of the rooms at the Escape Room (Wild West and London Blitz) and enjoyed both. There were some small hitches but the staff are very attentive and generous with hints and clues. We had fun solving the puzzles. The rooms we did were intermediate and just right for our group (two adults, two teens). It's fun way to spend an hour.
Written September 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about The Escape Room

The Escape Room is open:
  • Sun - Sun 11:30 AM - 7:45 PM
  • Wed - Fri 12:00 PM - 9:30 PM
  • Sat - Sat 11:00 AM - 10:15 PM