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Shawnee Peak

85 Reviews
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Shawnee Peak

85 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Explorer521004 wrote a review Jan 2021
1 contribution1 helpful vote
Extremely Disapointed in decisions to continue to cut back hours of operation (considerably over last couple years), services & snow making operations. The product is not what it used to be & their staff is a shell of what it used to be as well. Most employees just seem to go through the motions in their daily tasks & are not capable nor passionate about their jobs. The service in their restaurant is consistently poor as have been multiple times in recent years. Also hiked the East Side on 12/30 & there are still lots of trees down over trails, still not cleared from storm a month ago & a large leak in one of its snow making air pipes (all rusted out). During 2 days this Christmas vacation week, with dry conditions & temps below 25 degrees, they choose not to make ANY snow. The optics are really BAD! Clearly cut backs are the priority & the product & the customer is an afterthought. The only reason I can see to buy a season pass here is it's location (convenient to Portland). Certainly not about a quality product any longer. Was at the area yesterday 12/31 & there were ZERO lift lines & few skiers considering it was Vacation Week. I am very nervous that this area is in its last days as ownership continues not to value Marketing (Product, Price, Promotion etc) nor value its employees as they continue to cut back in every way possible to maximize their profit. Their lack of belief of creating lasting customer relationships & zero value in Marketing the mountain continues to erode their customer base as skiers opt for better options. Skier visits appear to continue to plunge. They clearly need a marketing master & resources to rejuvenate the areas local & wider perception amongst the skiing community. The change in our climate associated with these backwards business philosophies (from the 1970's) will most likely do them in sooner than later. The customer is not stupid & continues to search out & give other areas there hard earned dollars. That is what we have done & are imploring others to do the same intill they make some serious changes. Sad but true!
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Date of experience: December 2020
1 Helpful vote
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Keith E wrote a review Mar 2020
Cincinnati, Ohio92 contributions24 helpful votes
This place is 20 minutes from North Conway but it looks like most coming to the area ski at those in North Conway. It was not crowded on Saturday in early March. Everyone seemed like locals. Ski conditions were great. There is good variety of trails and some of the blues very steep and fun. The view is outstanding and on a clear day, you can see Mount Washington.
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Date of experience: March 2020
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J R wrote a review Jan 2020
2 contributions3 helpful votes
I am a season pass holder for many years and I think that next year I will no longer buy one and will be traveling 40 minutes to Sunday River or to Cranmore because Shawnee peak is not the lovely New England Mountain it used to be. The trail conditions are terrible and although the owner Chet likes to buy new groomers on a regular basis their presence has been seriously lacking after snow fall this season, including today which had Mother Nature drop pristine snow last night and Shawnee let it pile into moguls on green runs as well as black diamond terrain. The staff do the best that they can but Blizzards Apres Ski pub is the worst run establishment that gets worse by the year. Two weekends ago I watched half a dozen people trip and fall on the wet flooring and when the staff were asked to deal with it, it fell on deaf ears. My Family and friends moved our tables so that traffic redirected to stop people getting hurt. The bar has 3 bartenders but it can more that 20 minutes before acknowledgment and still continue to wait... never mind receive a beverage. Having visited Cranmore recently, friends who are pass holders were able to share a discount with me but sadly I cannot reciprocate if they were to visit me at shawnee. Overall Customer service at Shawnee has declined and I feel that its time for my family to start spending time elsewhere.
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Date of experience: January 2020
2 Helpful votes
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svetagl wrote a review Dec 2019
Plymouth, Massachusetts14 contributions
We bought a mid day ticket for our family..I was surprised that I had to.pay $5 for the RFID card - I never paid anything extra in other places. The mountain is nice - a little steep to our liking, the workers are nice, great variety - we were not bored and felt challenged. Recommend to visit.
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Date of experience: December 2019
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mtnaxe wrote a review Mar 2019
Andover, New Hampshire55 contributions10 helpful votes
We have been skiing off and on at Shawnee Peak (previously Pleasant Mountain since 1974. Our son started skiing there before he was two years old. throughout the years, the change in ownership and the expansions, SP has maintained its personal and old New England approach to alpine skiing. It has wonderful staff, a terrific restaurant/pub, and great skiing. It is a mountain that is suitable for a broad range of skiers although its most difficult terrain will not challenge die-hard experts. Anyone can still rip a run down its well-maintained trails due to the extensive snowmaking. Check it out and have a blast without all the hype of the big resorts.
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Date of experience: March 2019
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