Time of year
Henry H wrote a review Jul 2020
responded and arrived in a timely manner. Automatic 20% gratuity added at time of booking. I think this is excessive and the amount of gratuity should reflect the service which may have been worth 20% but you should be given the option. Auto adding gratuity is just a way of…
Date of experience: July 2020
Caroline N wrote a review Sep 2019
Worst service. Waited for 25 minutes in the cold for our driver that didn’t show up. Called 5 times and when they finally answered they just swore and yelled at me. Absolutely horrible customer service. No one should ever call here. Never have been treated so poorly.
Date of experience: September 2019
Chuck wrote a review Sep 2019
I went to book a taxi to the airport with them over the phone. I was told a rate, however, when I got the confirmation email, the rate was over double what I was told. I called them back within 5 minutes to cancel as I was not paying that much. That was two months ago and I…
Date of experience: July 2019
donna w wrote a review Aug 2019
Listed as 24hr service but will not answer their phones. Been left stranded several times. I do not recommend this company to anyone!
Date of experience: August 2019
James C wrote a review Mar 2019
I am a tractor trailer driver. One of the hi5 drivers cut me off, then slowed down to slower than I was driving. He was a young man listening to music on headphones. ILLEGAL. Playing with his phone while driving. Also, illegal. I will never call this business for a ride. I…
Date of experience: March 2019