Dundonald Omniplex

Dundonald Omniplex: Address, Phone Number, Dundonald Omniplex Reviews: 4/5

Dundonald Omniplex
4
Popular mentions

4.0
94 reviews
Excellent
40
Very good
27
Average
11
Poor
5
Terrible
11

Belinda Kennedy
Aldergrove, UK1 contribution
Appalling service for the disabled!
Dec 2021
So have just bought 3 tickets for Andre Rieu - my brother who has cerebral palsy and loves him so this was his birthday present- paid £51- then found out the carer goes free so obviously I rang immediately to be met with a blanket no refund and Cloe the manager talking through a youth saying they don't recognise the disabled scheme.
Really appalling customer service!
Written December 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Euan B
Newtownards, UK5 contributions
Don’t go here
Jun 2021 • Couples
One of the most awful experiences I’ve ever had with the staff, I was greeted with a grumpy teen who said my tickets ‘weren’t valid’ so he proceeded to make me buy new tickets but once I checked my bank account I saw it had taken the money twice proving that my tickets were valid and had been paid for and he refused to give me a refund and refused to do anything about it.
Written July 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

C.J.
7 contributions
Subscription is fraud
Jun 2021 • Friends
Very disappointed with their membership. I had subscribed as I’ve been told it can be canceled anytime . After a 3 months of realizing I actually don’t go cinema as often I tried to cancel but I was told the subscription was for 12 months , so I had to continue to pay for rest of the year with thoughts it will be automatically stopped.
After an year I was still charged and was impossible to cancel subscription online as the button for unsubscribe doesn’t work at all .
When I called on customer care I asked why I was still charged I been told I should have read terms and conditions that after an year it rolls into another subscription…so if I would not have phone called they would happily take my money every months without using their services. I find this very poor customer treatment and will definitely recommend to anyone not to subscribe as it’s total fraud and way how to get money out from customer despite not using the service . So best is an old school way pay as you go ! Subscriptions are frauds , well I did not read tiny letters written in terms and condition…but who does to be honest .
Written July 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ricky P
Kinmel Bay, UK114 contributions
Great place to watch godzilla vs Kong
Jul 2021 • Family
Visiting my son for his birthday we called to watch godzilla vs Kong. Great film. Cinema itself is OK staff friendly was a great time
Written July 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paul M
1 contribution
Sound System is Horrible
Aug 2020
Watched Tenet and had the movie ruined by the Sound which was so loud I had my fingers in my ears for most of the film. No bass, all treble, intensely headache inducing..we left feeling dizzy an unwell and needing to lay down in a quiet room. Never again. Was meant to be a treat - day ruined by staff who are apparently already deaf.
Written August 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ultimatedaytrips
Belfast, UK328 contributions
Not very disabled friendly
Jul 2020 • Family
Attending this cinema for a film but I have to say it wasn’t very friendly to those with disabilities. We were made wait outside until nearer the film time where there was no seating for those who are disabled. That was a downside to what should have been a fully enjoyable film trip. Recliners were good but the lack of disabled friendliness put a dampener on the visit.
Written August 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Richard R
Newtownards, UK3 contributions
Sonic the Hedgehog
Feb 2020 • Family
Great film and great cinema would highly recommend booking and seeing what it has to offer. Great fun for all the family
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Stephen M
Newtownabbey, UK8 contributions
Great spot
Feb 2020 • Couples
We don't often go out for a movie but when we do, we drive past several decent cinemas to come here. Always clean, staff are friendly, IMAX screen is fantastic and there is a huge overflow carpark so you can always get a spot even when the neighbouring restaurants are busy
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

André Santos
Dundonald, UK5 contributions
Good cinema in Dundonald
Aug 2019 • Solo
Good size cinema, with comfortable chairs. Staff was happy to help when I had troubles with my online tickets.
Written September 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

whatsnewbt4
Belfast, UK113 contributions
Outing with teenagers
May 2019 • Family
Always like it here - easy to pre book - no hassle good parking . Only complaint is that cinema gets s bit cold at times do I come prepared!
Written May 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 94
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing