Serenity Spa

Serenity Spa, Middletown: Tickets, Tours, Hours, Address, Serenity Spa Reviews: 4.5/5

Serenity Spa
4.5
9:00 AM - 7:00 AM
Monday
9:00 AM - 5:00 AM
Tuesday
9:00 AM - 7:00 AM
Wednesday
9:00 AM - 7:00 AM
Thursday
9:00 AM - 7:00 AM
Friday
9:00 AM - 7:00 AM
Saturday
9:00 AM - 4:00 AM
About
Have you ever visited a spa because of the name, but ended up feeling more like just a number? At Serenity Spa we are more than just a name and you are MUCH more than just a number! We are dedicated to providing customized spa services in a private, intimate setting. Since 2003, we have been offering wonderful spa services in our charming Anchorage cottage, including Spa Packages, Customized facials, Microdermabrasion, glycolic peels, body treatments, manicures, pedicures, cellulite treatments, deep-tissue and relaxation massages, neck/back pain relief, and more! Our newest service - the Pure Light Slim - helps you lose inches in all the right places! Serenity is an award winning spa: We are Accredited members of the Better Business Bureau (2010 Finalist in the Very Small Business Category in the prestigious BBB Torch Awards for Ethics in the workplace), Finalist for Best Spa Services in Louisville Magazine "Best of Louisville" July 2011 issue and have been voted "Best Day Spa" in the 2012 and 2013 Louisville A List Awards! We offer the convenience of online booking combined with the ease of shopping online for an incredible gift for that someone special right from the privacy of your home or office: Instant Gift Certificates! Friendly, personalized service from experienced staff provide everything you've dreamed of in a day spa, nestled in the beautiful, historic village of Anchorage, KY. Located only 1 mile from Shelbyville Road and 20 minutes from downtown Louisville!
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4.5
16 reviews
Excellent
13
Very good
1
Average
1
Poor
0
Terrible
1

Ed W
Louisville, KY90 contributions
A great massage by experienced staff
Nov 2018 • Couples
We go here once a month to get rid of life stress and help old injuries. Amy and the crew will listen to what is painful and work accordingly. Pricing is good and the staff is attentive and caring.
Written December 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Colleen A
Pace, FL43 contributions
Excellent
Sep 2016
I had a great facial here while on vacation. Very relaxing, and I swear my complexion looked better for the rest of the week. If I lived closer, I would be a regular.
Written September 7, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much, Colleen! We are so glad you enjoyed your facial and appreciate your 5 star review! We hope you will visit again when in Louisville.
Written September 2, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

marypound004
Louisville1 contribution
Serenity
Aug 2015 • Business
Beautiful old home, more space for services. Staff is always there to please you. This is a five star company.
Written August 31, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chandra R
West Palm Beach, Florida, United States370 contributions
A bit of a drive, but worth the effort
Jan 2015 • Solo
While staying in Louisville, I internet searched for a well-rated spa to get a massage and pedicure and found Serenity. It was a bit of a drive, but it met and exceeded my expectations. I've gotten massages for years and can be particular. The spa is located in a quaint old home. It is clean and the staff friendly. I found out later there's a fabulous cafe nearby in the town of Anchorage. My masseur was Chuck. He gave me the perfect stress release massage and easily adapted to my special requests. The atmosphere is warm and comfortable. My spa pedicure was equally satisfying, especially after I was given a complimentary glass of wine. Overall, an enjoyable experience at a reasonable price. I will certainly return.
Written January 19, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Krista S
5 contributions
Most helpful!
Sep 2014 • Business
I purchased a gift certificate here online for a friend of mine, which was super easy, convenient, and I was even able to email it myself and print it out. Unfortunately, I live in Anchorage, AK and not KY :(. When I called to settle the matter the staff who answered the phone was extremely friendly and professional. After a quick hold the owner, Denise took my call and gave me a complete refund on the spot. Denise sounded so warm and inviting, I wish were in KY just so we could visit Serenity- The Spa in Anchorage!

Thank you Denise, and I will definitely be in if I'm ever your way!
Written September 16, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lori G
Louisville, KY1 contribution
Excellent Service and Staff!
Jul 2014 • Solo
I absolutely love this day spa! I have had facials and massages and have truly loved each one. All of the staff seem dedicated to providing the best service, they are extremely polite and professional. The salon is a little small, but I think that is why I love it so much. Larger spas can be chaotic and noisy, and you feel more like a number, while Serenity makes me feel truly relaxed and special. I have had a custom facial and the ultimate facial, and believe my skin looks better and I have gotten comments from friends that my skin glows. I even tried a few sessions of the cellusleek before a cruise in 2013, and my girlfriends refused to have their picture taken with me - because my skin was noticibly tighter !! And at 47 that is saying a lot! Thank you Serenity!
Written July 25, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

metzsmith
Louisville, KY27 contributions
Excellent facial!
May 2014 • Solo
I treated myself to a facial and pedicure on my birthday, and chose Serenity based on it being voted the best facial in Louisville according to the A List. I have had many facials and this one was definitely towards the top of the list! Nice and relaxing, and my skin felt fantastic afterwards. She was very knowledgeable about skin care as well and was able to give me some tips (without pushing products on me, which was much appreciated!). My pedicure was wonderful as well... all in all, I had a wonderful experience. I will definitely be returning to Serenity!
Written May 30, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kathi M
Prospect, Kentucky, USA101 contributions
Much better places in town
May 2012 • Couples
Started with a pedicure and lost part of my toenail --honest! She polished skin to cover it up. Massage was scheduled on-line with owner. Got there and was told she is no longer giving massages (after only booking three days out). While I have had a massage that was worse, there are no bragging rights for the one I received.
Written January 16, 2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
I am so sorry you had a bad experience at your visit in 2012. My question to you is, why are you just writing about it now? As the owner of Serenity for over 10 years, I am very attentive to our customers concerns and handle all complaints quickly. However, if I don't know about something, i cant correct it. Did you inform the technician or therapist that you were unhappy? We normally offer to redo any service that is not up to par. We also send a letter and email after your service with my personal email address and phone number to let us know if you have any problem with your services. We have a AAA rating as an Accredited Business with the Better Business Bureau, and are very committed to giving excellent customer service to our clients. Please contact me personally at denisewillinger@gmail.com and I will be happy to speak with you about your visit. Thank you, Denise Willinger
Written May 9, 2013
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

vrsinc
Louisville, KY61 contributions
Worth the trip.
Sep 2011
Nicole gives the best massage I've ever had. The facility is small, but nice. They also do a two-part microdermabrasion that's the best I've ever had, too. I liked it enough that I bought a package.
Written August 8, 2012
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PhillyKaty
1 contribution
Massage was fantastic!
Carla is amazing! I wish I lived in Louisville so that I could see her regularly! After a terrible massage at the in-house spa in my Downtown hotel I found Serenity online and it was well worth the short drive out to them.
Written September 1, 2011
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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