Louisville Mega Cavern
Louisville Mega Cavern
5
9:30 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
9:30 AM - 6:00 PM
Saturday
9:30 AM - 6:00 PM
Sunday
9:30 AM - 6:00 PM
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About
While visiting Louisville, Kentucky, you won't want to miss MEGA ZIPS, the world's ONLY underground zipline adventure tour! Featuring 6 ziplines nearly 100 feet off the cavern floor and two challenge bridges, MEGA ZIPS is 2.5 hours of adrenaline-fueled adventure! Though fun for the whole family, the kids will especially love MEGA QUEST, the only underground ropes challenge course in the world! MEGA QUEST features two levels and 76 challenge elements including mini-ziplines and rope walls. Explore at your own pace in this 2-hour adventure! Heights aren't your thing? No problem! Enjoy the jumps in our 320,000 square foot BMX & MTB MEGA BIKE PARK, explore the furthest parts of the cavern on our MEGA eBIKE tour, or enjoy a seated historical tour of the cavern on our MEGA TRAM.
Suggested duration
2-3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
18,233 reviews
Excellent
15,568
Very good
1,762
Average
461
Poor
183
Terrible
262

Lonnie W
Clearwater, FL5 contributions
My wife and (both in our 50’s) took the bike tour with our guide, JOHN.

It was a 1.5 hour trip with several stops and a little walking, where we learned the history of the mine and many of the things that have transpired there over the years.

The bike ride itself was not strenuous; for the most part it was level gravel and packed dirt with a couple very slight inclines. The bike are hardy mountain bikes designed for off road riding, so they handled the terrain well.

When we arrived we thought we might have made a mistake in choosing this activity as the site seemed to be more family-focused with a lot of kids. We had booked the last tour on Sunday, and it was only the two of us going… So we were concerned that the crew were thinking “oh boy… who wants to take the old folks out for a ride?”

But JOHN made the trip great! He genuinely seemed to love what he was doing and sharing his stories. He turned what could have been a dull trip into an adventure!

I highly recommend the bike tour if you want to do something you are never going to do anywhere else, like history/geology, and don’t mind getting a little dirty. Tip: wear close toes shoes with a decent grip, and clothes you don’t mind getting a little dirty. Even though it’s cool, you might work up some perspiration and between the walking and riding you’ll likely pick up some dust.

John, if you read this: the mystery equipment you found is a Jordan Electronics CD V-750b dosimetry reader from 1962… You’d unscrew the cap and plug in a small portable dosimetry reader (item designed to be clipped into a shirt pocket an carried with you that recorded the total amount of radiation you were exposed to) to read the value and charge it for use
Written September 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

stacey B
Hemet64 contributions
Family
Some of the kindest people I have ever met. I didn’t realize what a far walk it was and I’m handicapped so by the time I got to the welcome center I just couldn’t walk anymore and they got me a wheelchair and then to the gentleman made sure I got on the tram and gave me water and I felt so much better then. Anna gave an amazing tour that my entire family enjoyed I was there with my children and my grandchildren and they made this grandma feel very comfortable and enjoy the whole time. I would recommend this to anybody because our age group ran from four months to 66 years and everything in between and we all enjoyed it very very much
Written July 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Debi B
1 contribution
Friends
It was a awsome adventure, the guides made the experience enjoyable. It was a little muddy on the walk there and back so I would definitely recommend wearing shoes with traction. I have had a problem receiving our photos, keep getting someone else's group, E-mailed numerous times and have yet to get our photos after 3 days now.
Written August 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

BDXMPL
3 contributions
Family
Overpriced and underwhelmed. At $20 a person, one would expect an experienced tour guide with the ability to make themselves heard. Ross (in training) was able to project his voice and keep the audience engaged while every word that his trainer spoke was lost. Script the tour with room to embellish. Stop at various points, allow the group to converge, and address the group in close proximity. Never speak with your back to.the group. Have your guides suggest photos at various points (and take them for the group). Our tour guide took one photo for us and then we were hurried along. We spent a lot of time awkwardly talking about one section of the cave and watching zipliners as the tour guide stumbled through her presentation. We then went speeding through more interesting sections of the cave. The guide is providing a premium paid service. The customers should receive a premium experience.
Written June 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nicholas C
1 contribution
Family
My wife and I visited with our child for the mega quest, at first it was going well, getting geared up and informed, although the instructions at the beginning of the course were not clearly heard with all the noise of the other guests attending and the loud music. It was not clear to us that you couldn't have multiple people on the same obstacle, although throughout the quest each group with their family in fact did, as well as staff themselves walking through while on the same obstacle as the guests as seen in my photos we've took; that sends a message that it was permitted. When a young child is involved, at times, it is necessary to assist them in which I was involved and helped my child down the zipline as he became intimidated once on top the zip and needed me to go with him, as climbing back down wasn't a viable option. As harmless as it seemed, being the combine weight of us about 220 lbs was an issue once we got to the cargo net that stops at the end of the zipline with multiple staff members yelling and reacting disrespectfully, I blame the lack of staff at the beginning of the zip if it's that much of an issue as opposed to me going down with my child then proceeding to being berated by staff after the fact. It was handled poorly and unprofessionally, and shows a disatisfying representation of the mega caverns. After climbing down the ladder from the zipline I was informed by a staff member that management asked us to be removed and told me to wait over by the tables and that he would bring my child to me, which I respectfully declined and told him I will wait for my child and wife to exit. Once they returned out of the course we took off our gear, exited the mega caverns and unanimously decided that it wasn't worth coming back to do other tours, and urge our family and friends to not bother supporting such a place of overpriced admission coupled with disdain aid. We are decent people who treat others kindly and respectfully and didn't deserve to be cut short from enjoying our time which we payed for. I would recommend making adjustments for a smoother operation based on my experience. As for now it's a place I will avoid and advocate to others to steer clear of as their money and time will be better spent to enjoy on other satisfying ventures.

In regards,
-Nick
Written September 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your feedback. We take safety and customer experience seriously and will include your input to improve. Thank you from the Louisville Mega Cavern Team.
Written September 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kasie W
1 contribution
Family
We arrived for our 3:15 mega quest reservation and were told to take a seat in the waiting area and someone would be right over to get the kids hooked up. At 3:25, one employee finally came over and got started on everyone (a pretty big group) it wasn’t until 4:00 that everyone was lined up to begin going into the mega quest. My kiddos were able to go through and down the long zip line one time as we had to leave by 4:20. I do realize we had until 5:15, however upon making our reservation I thought we only had 1 hour and we had to be somewhere else by 5:00. I realize this is not mega caverns fault, however, I think that it is ridiculous it took 45 mins to get setup and finally moving. More help is most definitely needed- which staff didn’t seem to be an issue as I saw several red shirts, they just weren’t where they needed to be. One person getting over 10 ppl setup just wasn’t working.
Written July 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your feedback. We take customer experience seriously and will include your input to improve. Thank you from the Louisville Mega Cavern Team.
Written August 17, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

M M
17 contributions
Family
We were actually very disappointed with the experience. We tried canceling the reservation due to unexpected surgery date change, but no one responded from customer service. So we drove all the way there so we wouldn’t lose our money paid, and we’re frustrated because the tour was supposed to be about an hour, but they started seven minutes late because they were waiting on latecomers to check in, and then the tour was over half an hour later. Most of it was dark so we couldn’t actually see very much, and the tour guide constantly cracked dorky jokes and then waited for a laugh before continuing. They were also trying out a new speaker set up, and we couldn’t hear most of what he was saying. He’d ask a question but we couldn’t make out what he was saying and then he’d comment about the lack of response. At the end, he pressed three times how much he would greatly appreciate a tip. Very disappointing tour and WAAAYY too expensive for what is being offered!! We wrote in to give feedback and request a refund, but to date, have heard nothing back in reply. Would not recommend wasting your money with this. It was nothing like what was advertised and we will be seeking a chargeback on our credit card because it was so falsely advertised.
Written April 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

sonadorcat
Larimore, ND141 contributions
It was ok, would not go again or recommend to anyone. We chose to do the walking tour, we walked through the Cavern. Our guide would tell us, for example" over there is a deep pit with water". But we didn't get to go look at it or get close to it. "Over there is a pile of road salt." Yay? I think I realized the level of the tour when the guide told us that FDR with his New Deal "took rock from the mine for the Westward Expansion of the railroad. They would put the rock on the train and bring it to the end of the line where they would use it to make more railroad. And eventually the railroad made it to the West Coast " Yeah that happened in the 1860's. Now, they may have used the rock during FDRs New Deal to build new railroads, but she was either feeding us a line of poppycock, or she had no idea of when the railroad made it to the west coast. There were a few poorly made sets to show some of the things that happened in the Cavern, like mining etc, but not very interesting. There were also a lot of floor to ceiling black curtians that blocked the views of other chambers. We didn't do the Zip Line, but it was only 5 Zips, and the Adventure Park was all in the same room, I feel like the photos try make it look like it was throughout the Cavern.
Written May 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

KRISTOPHER S
6 contributions
Friends
Georgia the tour guide is way to up tight and bossy. This was a walk through a construction site.. not behind enemy lines. She didn't know facts (give or take she said after every answershe gave..) and mostly talked about the ziplines. I mean she made the paying people on the tour feel like they can talk to each other or mingle socially. It's was strange to say the least.
Written March 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Leigh D
1 contribution
Friends
The Mega Cavern are half filled up in height and half of the cavern area is broken down in to multiple tours. The rest half is used as storage and visitors cannot visitor it. We took the Tram tour and it was not as exciting as we hoped for. I think it is overrated or the tickets are not worth the price. Either reduce the tour prices or put some effort to make the tour more informative and enjoyable. Management/owner greed seems to be playing a crucial role here.
Written March 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Louisville Mega Cavern - All You Need to Know BEFORE You Go

Frequently Asked Questions about Louisville Mega Cavern

Louisville Mega Cavern is open:
  • Mon - Thu 10:00 AM - 6:00 PM
  • Fri - Sun 9:30 AM - 6:00 PM