Louisville Mega Cavern
Louisville Mega Cavern
5
About
While visiting Louisville, Kentucky, you won't want to miss MEGA ZIPS, the world's ONLY underground zipline adventure tour! Featuring 6 ziplines nearly 100 feet off the cavern floor and two challenge bridges, MEGA ZIPS is 2.5 hours of adrenaline-fueled adventure! Though fun for the whole family, the kids will especially love MEGA QUEST, the only underground ropes challenge course in the world! MEGA QUEST features two levels and 76 challenge elements including mini-ziplines and rope walls. Explore at your own pace in this 2-hour adventure! Heights aren't your thing? No problem! Enjoy the jumps in our 320,000 square foot BMX & MTB MEGA BIKE PARK, explore the furthest parts of the cavern on our MEGA eBIKE tour, or enjoy a seated historical tour of the cavern on our MEGA TRAM.
Duration: 2-3 hours
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- Gary CWhiteland, Indiana1 contributionGreat fun. Unique experience underground.Mackenzie, Nolan and Cece were tremendously fun and helpful as our guides. They kept things fun and loose, but never took their eye off the ball for safety. Their procedures were solid, and they followed them to a T. this is a very unique experience that I would highly recommend. Can’t wait to bring my grandkids and try it with them.Visited February 2024Traveled as a coupleWritten February 8, 2024
- Jennifer E15 contributionsZipline thru the cavern!This was a surprise trip for me and it was so much fun. Wasn’t sure about it as I first entered a long hallway you gotta walk to get back in there cause there was no person to greet you just signs. It was worth the money. Cece, Nolan, and Mackenzie (her first day) was our tour guides and they made it fun. We played along in Cece’s shenanigan’s. lol. There was little ducks hidden on platforms for guests to find while you waited on your group of zipliners. Just a heads up there is a tip box that you can put money in an envelope and put your guides names on it and they split it at the end of the day. Had I of known I would have taken cash in there too. They have a little gift shop area as well as a few beverages.Visited February 2024Traveled as a coupleWritten February 9, 2024
- Erin SPowell, Ohio41 contributionsSo much fun!It was very fun, Nolan the guide was very funny and helpful. I went with my soccer team which consists of 17 year old girls and I think they handled it very well. I felt very safe and guides made it a lot more fun. If You are elderly or have knee problems I wouldn’t recommend that you do it as it involves some walking on rough terrain. It was an abandoned sandstone mine so it was very big and there were no tight squeezes. If you are afraid of heights then this would probably not be the best thing to go on as you are very high up 90% of the time. Overall it was a great experience and I would do it again.Visited February 2024Traveled with friendsWritten February 10, 2024
- Katrina C7 contributionsSo much fun!Amazing zip line trip. Felt safe and supported throughout. Guides were so helpful and funny (Bambi was AWESOME) zip lines themselves were great and well maintained. Only complaint is that is was a lil dark but I get it… it is a cave after all. They def need to do a spooky Halloween eventVisited February 2024Traveled soloWritten February 11, 2024
- Dawn A2 contributionsA must do experience!Really fun experience! The guides were all very nice, explained everything, and I felt safe the entire time. Interesting to be in the caves. Will be back again on our next visit! Also, very organized and well executed!Visited February 2024Traveled as a coupleWritten February 15, 2024
- Ashley B1 contributionThe BEST timeThe whole experience was amazing. Our zip guides were really nice and humorous. They made everyone feel safe and comfortable. You could tell they put safety first and do not cut corners. Definitely recommend!!Visited February 2024Traveled with friendsWritten February 18, 2024
- Cassie J1 contributionUnder ground experienceWe did the Mega Tram. It was pretty neat driving around seeing different pillars and learning about the history. I would like to have been able to see the number on the pillars better. Our tour guide Travis was very nice. At times it was hard to understand him I think maybe repositioning the speakers would help or adding a speaking to the middle. We are planning to come back and doing the zip lining.Visited February 2024Traveled with familyWritten February 18, 2024
- Collin B1 contributionStrong tour guides!On top of the caverns being awesome, our guides CiCi, Mckenzie and Austin kept us entertained between each zipline! They had great jokes and fun facts throughout the tour. For activity/adrenaline seekers like me its an awesome thing to do while in Louisville!Visited February 2024Traveled with familyWritten February 18, 2024
- Amanda MPlainfield, Indiana22 contributionsFun for everyone in the family!Our 8, 11, 13 and 16 year old all greatly enjoyed this. It was quite challenging at times, but not so much that it took away from the fun. The only bad part was that your hands begin to hurt towards the end. Mine have some blisters. But I would still do it again. Austin, the course monitor was very helpful and heightened the experience even more. Totally worth a visit! It is laid out where you could send your kiddos in and sit and watch, but we joined in on the fun. We will be back!Visited February 2024Traveled with familyWritten February 19, 2024
- clintmosley2Lake Orion, Michigan9 contributionsAmazing Family ExperienceAwesome family experience. My wife and I did this about 10 years ago but wanted to take our 7 year old twins. Very well run business with safety a clear focus. Nolan, Mady and McKenzie were great guides.Visited February 2024Traveled with familyWritten February 19, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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JAMoUSA
Venice, FL33 contributions
Mar 2024 • Family
I recently visited Louisville Mega Cavern with my family and some friends. We participated in the zipline and ropes course and had fun overall. We drove almost six hours just for this! The experience was unique, and we felt safe thanks to the high-quality equipment and funny tour guides.
On the positive side, the cavern was easy to navigate, and the tour guides were knowledgeable and entertaining. We appreciated the unique experience of ziplining and doing a ropes course in a cavern. The equipment provided was in excellent condition, which added to our sense of safety.
However, there were some downsides to our experience. We were disappointed that no package deals were available, and we had to make two separate reservations for each activity. Furthermore, we needed help contacting the staff to ask questions about the booking process. We tried calling multiple times and even sent a few emails, but it took a while before someone finally answered and provided the information we needed.
We also had an unpleasant experience with one of the tour guides, whose name started with "J." Unfortunately, this guide had a terrible body odor, and since they had to hook us in quite a bit, it took a lot of work to avoid it. This nearly ruined our experience, and we hope the management can address this hygiene issue.
We were disappointed we couldn't tip our guides with a card, as they only accept cash payments, yet "cashless" payment is posted everywhere. Even though we thought the guides did an excellent job, we couldn't show our appreciation in the way they wanted. We were perplexed about the tipping process. Make it easier for your guides to be tipped!
Lastly, we filled out our waiver forms before, but when we checked in, they were nowhere to be found, so we had to do the whole process over again. It was stated to us, "Sometimes, the internet doesn't push the waivers through."
The ropes course was fun, but I wish it were more of a team-building activity. The kids loved it! The only downside was the instructions were impossible to hear. Also, the green and red tape on what is allowed to be clipped onto makes it very difficult to see the multi-color lights. If someone in your group is color blind, be careful.
I recommend Louisville Mega Cavern for a unique and fun experience but be aware of the potential downsides.
On the positive side, the cavern was easy to navigate, and the tour guides were knowledgeable and entertaining. We appreciated the unique experience of ziplining and doing a ropes course in a cavern. The equipment provided was in excellent condition, which added to our sense of safety.
However, there were some downsides to our experience. We were disappointed that no package deals were available, and we had to make two separate reservations for each activity. Furthermore, we needed help contacting the staff to ask questions about the booking process. We tried calling multiple times and even sent a few emails, but it took a while before someone finally answered and provided the information we needed.
We also had an unpleasant experience with one of the tour guides, whose name started with "J." Unfortunately, this guide had a terrible body odor, and since they had to hook us in quite a bit, it took a lot of work to avoid it. This nearly ruined our experience, and we hope the management can address this hygiene issue.
We were disappointed we couldn't tip our guides with a card, as they only accept cash payments, yet "cashless" payment is posted everywhere. Even though we thought the guides did an excellent job, we couldn't show our appreciation in the way they wanted. We were perplexed about the tipping process. Make it easier for your guides to be tipped!
Lastly, we filled out our waiver forms before, but when we checked in, they were nowhere to be found, so we had to do the whole process over again. It was stated to us, "Sometimes, the internet doesn't push the waivers through."
The ropes course was fun, but I wish it were more of a team-building activity. The kids loved it! The only downside was the instructions were impossible to hear. Also, the green and red tape on what is allowed to be clipped onto makes it very difficult to see the multi-color lights. If someone in your group is color blind, be careful.
I recommend Louisville Mega Cavern for a unique and fun experience but be aware of the potential downsides.
Written March 29, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark
Boston, MA40 contributions
Aug 2024 • Family
What an adrenaline filled afternoon! My 11 y/o daughter and I did the ropes course and the zip lines. The ropes course was absolutely a challenge and a decent workout for me. A challenge for my daughter too but she loves it and thrives on it. Lower level not too bad at all but definitely a BIG step at with the upper level. We had a great time and were dripping with sweat after two hours and kept talking about how fun but challenging the course was while we waited for the zip line tour to start... which we THOUGHT was going to be the easier part of our visit. Just clip in and zip, right? Not exactly! Each line had its own unique personality and set of directions... and if you are not crazy about heights to begin with getting up on that ledge and looking down at the deep cavern can rattle the nerves! Zip one was okay but they got longer and higher from there. Even my fearless daughter was feeling anxious by about the 4th line... and the long, natrow wiggly bridges over deep, dark caverns are no joke either! We had grown men in our group freeze up a couple times. But we were very lucky because we had Nolan and Julian as our guides. They did not dismiss anyone's nerves nor did they make them worse... they used humor, their own example of confidence, and friendly reassurance to help anyone in the group face and ultimately conquer their fears. They were outstanding guides. Afterwards my daughter admitted she almost asked to stop on one particular zip where she had to be pushed because children need more speed to get across... but she, like me, had the same summary in the end: Way more terrifying than we expected... like a "Fear Factor" element... but in the end we were glad we did it and could now tell the story! Nolan and Julian were a huge part of that successful ending but the entire staff was awesome... from check-in, to the ropes course, to keeping us safe on the zip lines. I even appreciated the reasonable prices they charged for drinks and snacks! So many places know you will get thirsty or hungry and hold you over a barrel on prices but they do not do that here. A small thing but definitely noticed and appreciated! Great experience with great people all around! 👍🏻
Written August 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greg P
1 contribution
Mar 2023
Our zip lining guides, Travis and Thomas, kept everyone safe and calm, while keeping things fun during this new experience for our family and some others in our group.
One note to be aware of. Don’t be afraid to book early before potential busier times arrive (for example: spring break) as prices went up nearly 25% as this busier time of year got closer. I booked only 2-3 weeks in advance, and if I booked a month ahead of time, I would have had this same positive experience for less $.
One note to be aware of. Don’t be afraid to book early before potential busier times arrive (for example: spring break) as prices went up nearly 25% as this busier time of year got closer. I booked only 2-3 weeks in advance, and if I booked a month ahead of time, I would have had this same positive experience for less $.
Written March 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lily V
1 contribution
Jun 2024 • Family
Unfortunately, we have a child with a disability and were unable to do the adventure type activities, so if that is what you are going to do I cannot attest to that portion of the destination, I can however tell you to pass on the Tram tour. It was not a good experience. We started 10 minutes late, ended 15 minutes early, spent the majority of the time parked so the "tour guide" could provide information, which was interesting, but would have been way more interesting if we were actually touring the "cavern" and not just sitting staring at stuff. Our tour guide was not very kind or astute until he stated, "tour guides rely mostly on tips", which in my opinion leads to two conclusions, either they do not pay their staff well (shame on you) or he is lying to make more money (shame on him), either way the expectation I am to make up a financial deficit is pretty crazy considering it cost almost $70.00 for three people. Not a tour, not a tram ride, just short bursts of movement at about 100 feet to site while he talks. The tour lasted 40 minutes and I would say 25 minutes of it you are sitting still listening and staring into areas you wish you were going to explore, but don't.
When we were told to board the tram we immediately go to the back, again- kid with disability, and the "tour guide" begins yelling from across the way to go to the areas where there are stools. To be honest, all I heard were stools and I could see stools set to the side, but as the tram was parked at an angle I did not see the stools set up against the tram in the front, which I learned shortly were the stools he was referring to. As he is walking up to us, looking rather frustrated, I keep saying, I'm sorry, what? Because again, I could not make out what he was saying. As I am the last in our party and about to step up he finally makes it over to me and I point to the stools set to the side, and he says, " no, the ones up there", which I can not see, and it dawns on me he wants everyone to fill in the front first. He did not say any of this during the short orientation. If he had I would have told him about our kid and asked him if it would be ok to sit in the back. I then ask, can he shut off or turn down the very back speaker over our head (see kid with disability) and he just harshly says, no. Did not ask any further questions. Cool. No one is required to accommodate. So, we sat, fairly miserably with his voice booming overhead, because we were not moving the vast majority of the time. I could have easily glossed over the tour guide if the tour had been an actual tour, worth it, or redeeming in any way. It was not. Therefore, one star, do not recommend (especially for anyone with any kind of disability).
When we were told to board the tram we immediately go to the back, again- kid with disability, and the "tour guide" begins yelling from across the way to go to the areas where there are stools. To be honest, all I heard were stools and I could see stools set to the side, but as the tram was parked at an angle I did not see the stools set up against the tram in the front, which I learned shortly were the stools he was referring to. As he is walking up to us, looking rather frustrated, I keep saying, I'm sorry, what? Because again, I could not make out what he was saying. As I am the last in our party and about to step up he finally makes it over to me and I point to the stools set to the side, and he says, " no, the ones up there", which I can not see, and it dawns on me he wants everyone to fill in the front first. He did not say any of this during the short orientation. If he had I would have told him about our kid and asked him if it would be ok to sit in the back. I then ask, can he shut off or turn down the very back speaker over our head (see kid with disability) and he just harshly says, no. Did not ask any further questions. Cool. No one is required to accommodate. So, we sat, fairly miserably with his voice booming overhead, because we were not moving the vast majority of the time. I could have easily glossed over the tour guide if the tour had been an actual tour, worth it, or redeeming in any way. It was not. Therefore, one star, do not recommend (especially for anyone with any kind of disability).
Written June 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason S
1 contribution
Jul 2024 • Family
Do NOT do the tram ride. The ride was hosted by a well-meaning older gentleman, but was more of his attempts at humor/entertainment than the caverns. $20 per person is way too much for what was essentially a commercial for the other entertainment aspects of the cave (zip lining and Christmas lights). One fellow rider remarked that it was “an hour of her life she will never get back”.
Written July 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kym08141985
3 contributions
Nov 2024 • Family
The employees that work here are so rude! This is the 2nd year we’ve gone & the staff have been extremely rude. Screaming at people. Something needs to be done! I get there are rules but there is a way to talk to ADULTS & the way they’re doing it is NOT it! We spoke with another family this evening that drove 3 hours to come to Lights Under Louisville & they said the same thing. They even stopped to speak to a manager & they said the manager didn’t even seem to care. Just told them to write a review as the manager reads them weekly. People pay a lot of money especially in this economy to come enjoy some holiday fun & these employees suck the fun right out of it. Sadly this will be our last year coming as it has not been enjoyable the last 2 years.
Written November 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katja K
16 contributions
Sep 2023 • Family
It was more to challenge myself as I am afraid of heights. Cici and Dylan (I believe) were knowledgeable and effective and making sure through out we would remember their names :-) I did feel pretty safe with them.
I do feel however, that is is overpriced for what you get. Especially after adding a 20% tip. That's $120 for 7 zip lines, or $17 each person, each zip line...you spend most of your time waiting....
I do feel however, that is is overpriced for what you get. Especially after adding a 20% tip. That's $120 for 7 zip lines, or $17 each person, each zip line...you spend most of your time waiting....
Written September 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scott S
1 contribution
Jun 2024 • Family
My wife and I did the Neon Rush Ziplines tour, and the tour itself was a great experience. The guides were great at explaining everything, and definitely added to the enjoyment of the tour. The issues we had came after the tour. We rented a locker for our valuables, and we returned to our locker in the lobby to find that an employee had unlocked it for another guest, despite us having the key to it. We weren't missing anything, but this definitely felt really shady. If we hadn't returned at that exact time, would we still been able to get our things, or would they have been gone? Additionally, when you book the tour it specifically states that there's a picture included in the price. While we were on the tour, they did take a picture of us and said it would be sent via email a day or two after our tour. We didn't receive it, and have called and emailed multiple times to get it only to be told someone would "be in contact soon." Nobody has reached back out to us about the picture, despite it being over a month now. Ultimately, the tour itself was great, but the employees letting people access our "secure" locker and not reaching back out about the picture have left a very sour taste in my mouth. If you don't care about receiving the picture that is included in the price, and don't care if your valuables may not actually be "secure" in a locker while you're on the tour, I'd recommend it. Otherwise, I'd stay away.
Written August 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christine B
1 contribution
Mar 2024 • Family
We did the mega tram tour.
About 8 years ago was my first time. Last time verses this time was much better. Before the tour was longer we went to the right of the checkin as well and learned many things about stalagmites and other “cave” features. I was very disappointed with the cost we had 2 kids 4&7 and 3 adults verses what the tram tour was. It wasn’t very kid friendly. I also purchased 2 minors helmets at $20 each that they couldn’t really use.
Our guide was knowledgeable although we had to strain to hear the speakers were not very loud and faced the wrong way.
About 8 years ago was my first time. Last time verses this time was much better. Before the tour was longer we went to the right of the checkin as well and learned many things about stalagmites and other “cave” features. I was very disappointed with the cost we had 2 kids 4&7 and 3 adults verses what the tram tour was. It wasn’t very kid friendly. I also purchased 2 minors helmets at $20 each that they couldn’t really use.
Our guide was knowledgeable although we had to strain to hear the speakers were not very loud and faced the wrong way.
Written March 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda C
Camby, Indiana15 contributions
Dec 2024 • Family
This was an absolute disaster. I work weekend days so going during the day for Lights Under Louisville was not an option for us. We drove 2 hours from Indianapolis with 6 kids (combined families). We waited in line on the interstate ramp for 3.5 hours. It took an hour and a half to go 900 feet. No joke. Nobody would let the cars merge from the 264 ramp onto Poplar Level Rd. And there was absolutely NO traffic police/control UNTIL you get to the actual road the cavern is on. We had no idea when we were in line it would be a 4.5 hour wait just to get to the entrance. We got to the ramp at 6:30pm and finally left the cavern at 11:30pm. We fed the kids snacks on the way expecting to get dinner after we were done. Needless to say we were looking for a place to get food at midnight when we finally got on the interstate to head back to Indianapolis. Round trip it was an 11 hour car ride for a 30 min light show. We got home at 3am. They need to limit the amount of tickets between 5pm-close. This was absolute torture. Had we known at the time we got to the ramp we would be looking at a 4.5 hour wait just to get to the cavern we would have just called it a $50 loss on the tickets and done something else. Staff needs to look up Winterlights at Newfileds in Indianapolis and see how they do their timed tickets and learn a few things. Or maybe hire the Chick-fil-A drive through teams to direct traffic…they’d have everyone out in an hour. 🤣 All in all, this is a core memory for 8 people we don’t really care to experience ever again. Which is sad because it has so much potential to be an amazing family experience.
Written December 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
How long is the zip line
Written August 30, 2024
The Zipline across is fast. The time for the time you start. All depends on how big the group is. Each person is hooked up by guide. Time to get across, then unhooked, and hooked to wait for the next zipliner. We had a girl who was scared to death. The 3rd zipline her dad and guide did Alot of conviencing to do. And how all the others already went. Mady was Amazing to help her move forward. We were there 3 hours. Definitely a MUST ❣️
Written October 11, 2024
Is this open to drive my own vehicle through year round and if yes what does it cost
Written July 22, 2024
I don't know, as we were only there for the zip line.
Written September 8, 2024
What should I wear to zip line? I know athletic wear but I’m thinking more in terms of how cold will it be in there?
Written February 1, 2024
I believe it was 60s. I went in August and it was so hot and humid outside, but cool and damp in the caves. I was fine with a light sweater, pants and sneakers.
Written February 1, 2024
We’re unfamiliar with the cavern or area. We’d like to take our small grandchildren. If we get tickets for the Christmas Express will we still wait in line? Will it be difficult getting to the cavern because of traffic? What about parking availability?
Written December 5, 2023
You should no problem making it to the drive thru Christmas. The cavern is large enough for many vehicles simultaneously.
Written December 9, 2023
Your weight will also include your clothes, shoes, and jacket, so if you’re borderline, they may not let you zip line.
Written February 1, 2024
Where can we park to take the Christmas Express? How early should we arrive prior to our ride time?
Written November 28, 2022
There are signs to direct you to the parking lot for the tram ride. Instead of going straight to enter the cave in your car, you will go to the left where the signs direct you, park, and walk inside (signs direct you). I called and was told to arrive 30 minutes early to check in. We went the day after Thanksgiving and it was not busy so most of that time we spent sitting around. It might be busier the closer to Christmas. We were the first to board the tram and sat at the back. There really isn't a bad seat. If you have a large group and want to sit together you might want to get there 20 to 30 minutes ahead of time to be one of the first groups to board. Enjoy the ride!
Written December 1, 2022
Do the walking tour and tram cover the same areas? Between the two tours, which one would allow me to see the most?
Written November 10, 2022
I think it is the same, but I only would recommend the tram due to the mud. it is very muddy inside, so if you walk bring shoes you do not care about. Probably a lot shorter too
Written November 10, 2022
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