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I am agreement with the review from emgmammaof2, although this reviewer rated it much higher than I did. My daughter, a friend, and I booked a tour for Halloween night, 2020. Concerned about COVID, we read it was a TOUR, NOT a haunted house because of the current health concerns. We were interested in the history of this building and the grounds. There was not a phone number we could call to confirm what the tour would entail or what covid precautions were being taken. We assumed this tour would be similar to what had been presented in the media. Far from it! this tour was a JOKE! When we asked questions about the history of the facility (which may I add is how this organization lists themselves in their 501.c.3 non-profit tax returns for providing), we were told that would be discussed on the next floor up. No one seemed to know much about this place, just a group of hired actors. When we got to the mortuary the guide there could only tell us about how scary she thought she was and how she caused an attendee to almost jump over a wall. She was not scary at all and more full of herself than anything. We requested a refund, for this tour was not at all what we anticipated or how it had been presented. Twice I contacted the president of the society regarding our disappointment and to request a refund, but to no avail. He has yet to call me back. His secretary was rude the second time I called and I feel my info went into her trash can. Advise, do NOT waste your money on this. It cost us $40 each and the was at least $35 too much!…
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Date of experience: October 2020
1 Helpful vote
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It was okay. We thought we were doing a guided tour, but were surprised it was more of a cheesy haunted house. We weren’t the only group confused by this. We heard many people saying they didn’t buy tickets for a haunted house. The building is huge and amazing. It would have been so cool to experience it quietly and with less people. It was just too big of a group to appreciate the experience. The constant Halloween sound effects and strange people popping out at random moments killed the true nature of a haunted building. The worst part was little “Timmy,” a 20-something haunted house employee, who attached himself to our 14 and 15 year old daughters and attempted to flirt with them for a good part of the tour. Needless to say, the moms did not catch that part of the tour information because we were too busy making sure some creeper didn’t molest our daughters. All in all, we had a fun night. It wasn’t what we expected. We made the most out of anyway. I wouldn’t do it again unless we did a private overnight tour. The tickets we bought should have been more specific. I don’t think that many people misinterpreted the event details by accident.…
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Date of experience: October 2020
3 Helpful votes
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Going back for an overnight. Very dark so bring your flashlight. Would be nice to be able to drive by in the daylight. Spooky
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Date of experience: August 2020
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For my birthday my husband wanted to knock off a item on my bucket list. I loved the fact he wanted to go to Waverly as we have never been there before. We took the 10-12 paranormal tour on 8/1. It was absolutely beautiful inside and out. Unfortunately, it was not a paranormal tour as they advertised. It was more of a historical tour. The guide would NOT shut up! She talked the whole time explaining everything in detail the whole 2 hours. At the beginning it was told to not be rowdy, loud and be respectful of other and other that were on a separate tour. That being told it was so we can hear possible noises, footsteps anything out of the ordinary. Be aware you will not be able to use flash accept for the body chute also you will not be able to enter the chute either, and on the 5th floor was the last chance to use flash mode.They are very stern on no audio or video recordings, keep your settings on the lowest lighting. Don't expect to be able to wander within the rooms as my husband glanced into a room on the 3rd floor staying within the group he was barked at to pay attention to what the guide had to say. That again the guide would not shut up the whole time. Truly if I wanted a historical tour I would have signed up for that option. I'd upload a photo but didn't have any options of a good photo. See photo below!…
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Date of experience: August 2020
1 Helpful vote
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I took the Historical Tour which was extremely interesting. The gates literally open to the property 30 minutes prior to the tour time so no need to get there any earlier. Masks are presently required for the entire tour, which lasted almost 3 hours. We went to every floor of the building so if climbing stairs is difficult this is not for you. Upon completion there is no time to mull around and take pictures as the staff has to prepare for the evening paranormal tour.…
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Date of experience: July 2020
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