Kansas Crossing Casino

Kansas Crossing Casino, Pittsburg: Address, Phone Number, Kansas Crossing Casino Reviews: 3.5/5

Kansas Crossing Casino
3.5
About
NOW OPEN! Raise your expectations and prepare to be entertained with the newest and hottest slot machines, 16 gaming tables, a 123-room Hampton Inn and Suites and an entertainment complex.
Suggested duration
More than 3 hours
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3.5
88 reviews
Excellent
24
Very good
20
Average
18
Poor
15
Terrible
11

Spraygun
Texas1,161 contributions
Stop over in the RV
Oct 2021 • Couples
We stopped over here in the RV. They don't have any hook-ups. But we are self contained. There is plenty of parking for the big rigs,though. They have excellent food. Good gaming. Fun bands. We had a lot of fun here.Been before.Will come back.
Written November 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Funment
Gravois Mills, MO91 contributions
Unfriendly atmosphere
Nov 2021 • Couples
The male at the entrance to the casino didnt even look at us. The male staff on the floor would walk right by you with no acknowledgement. The slots had few and low pay outs. The drink staff and cashiers were nice.
Written November 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Spraygun
Texas1,161 contributions
Good times
Jun 2021 • Friends
Passing through with the RV. Stayed for a couple of days in the parking area for rigs. We are fully self contained. So no need for hook-ups. Had a great time. Folks were friendly. Food was good. Drinks were stiff and fairly priced. Small place. But lots of fun.
Written June 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

John H
Cherokee, KS1 contribution
New slot went haywire started max betting and wouldn't stop spinning. Grabbed a nearby employee who saw the machine.
May 2021 • Couples
Had an issue with a new slot. Technician was nice but supervisors were cold and treated us poorly. Really disappointed.
Written May 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Stan O
64 contributions
Disappointed
Jan 2021 • Solo
Air filtration was not good. Smelled like cigarette smoke and left smelling like that. Machines were not being cleaned between customers. Will not be back.
Written January 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Amy S.
Springfield, MO1 contribution
Spend your money elsewhere
Sep 2020
I was very excited for this weekend get-a-way. Unfortunately, it was a pretty big disappointment. First of all, we booked a weekend (Saturday/Sunday night stay). I chose this casino because it also had an attached Hilton Hotel, and I am a diamond Hilton member and because it advertises roulette - our favorite game. It started with our room not being ready until after 5 pm. When we got into the casino we found that the roulette did not open until after 6 pm AND it was only on Friday/Saturdays. Ok, so, we'll make the best of it, right? We play slots and around 4:45 we decide to go sit at the tables and wait for them to open. A real nice pit boss (light red hair pulled back into a ponytail) came over and greeted us with a smile and said, "you all wanting to play Roulette tonight?" There were 4 of us and we were like YES! " She said, great! I will need you to step back though when it it time to open the table. Sure, no problem! Makes sense. Then out of the corner of my eye I see this older woman with short spiked black hair flurrying around and there is all kinds of staff starting to show up. Then this older male and female couple show up and he literally sticks a beer bottle right in the cup holder where I had just been sitting and was still in front of the chair. I'm like, what is going on? Well, apparently, this is "Teddy" and his wife, a regular couple. All of the sudden, the four of us that came together are told that there is a waiting list.....hmmmm. Interesting, no sign about a waiting list. No mention of a waiting list by the kind red haired pit boss. Then the short black haired lady from the casino comes right up and starts talking to Teddy and his wife. You would have thought we were invisible. She said to them, "I saw you guys! I wanted to make sure you got your spot!" What are you doing for dinner tonight? I can take care of that for you. Meanwhile, I tell Teddy, I was sitting here and he says to me, was your name on the waiting list? Come to find out, this is Teddy's favorite chair. And, his wife sits in seat number 4. So, anyone else who might come into town is apparently subpar. So, the four of us were not able to play because there were only four seats, and without the fact that there was a "KNOWN" waiting list, we did not get our name down. So, two of us played, and the others went and did something else. Of course we got the seats after Teddy and his wife got theirs. Which literally means I had to move. I was furious. Not only was the roulette only going to be open for one night, but, if we wanted to play with our friends, we might be lucky enough to do it, or not, depending on how long Teddy and his wife want to sit there. Well, my partner and I got up and left after a couple of hours. Teddy and his wife were still there. Now...to my night's sleep. Well, I woke up with 6 bites from bed bugs. Yep, bed bugs. Looked up the bites on the internet, and they looked just like bed bug bites. Did not have them before I went to sleep, and had them in the morning. The next day, since there was no roulette, we drove to Downstream Casino where we had an awesome time and where we will go from now on. We drove back to Kansas Crossing to stay our last night and found there had been no room service. I was particularly concerned about this because I wanted the sheets changed. When I called downstairs, I got a less then friendly response that I should have been told at check-in that there is limited service due to COVID. I said, ok, what about towels, coffee....They said, you can come down here and pick them up. Which we did. Again, the next morning, more bed bug bites. My partner got some as well. Before we left, we told the front desk gal our experience and she said all she was authorized to do was give us each 2 $10 in freeplay. She also said the casino management was separate, but she would pass on our concerns. I have never, in 30 years of travel, written a review. I am a diamond Hilton Honors member and usually go to a casino a couple of times a year. I wish them the best of luck, but I'm not hopeful for their future.
Written September 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

D W
16 contributions
Sad she’ll of potential
Sep 2020 • Friends
We visited in Sept. The casino is out there a little but thought since we were there in Pittsburg attending an event we would stay at hotel attached to casino. The problems I seen were only 3 tables in use with a maximum of 3 players per table. Lots of slots if your that type of player. Stood around forever waiting to play a table. No one was leaving anytime soon. Casino doesn’t open till 10 am. Since Covid 19 hotel does not serve Breakfast and Casino does not either. So you have to drive to get a hot breakfast. Hotel and Casino does not compliment each other. You cannot check in hotel to after 4. Casino closes at Midnight Casino doesn’t open till 10 so people are not getting to play for very long. It could be a good place to stop snd play if they amended their hours and added a breakfast cafe.
Written September 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jominke
Hudson, WI15 contributions
LOVED MY STAY
Jul 2020
Very nice hotel, very nice spot! Staff was super nice as well. The restaurant was good and the casino was nice and clean. Didn't win but had a good time. I would definitely go back.
Written August 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Steve R
Macon, GA500 contributions
A speck of Las Vegas in rural Kansas
Jul 2020
We stayed in the hosting Hampton Hotel not realizing it was a Casino site at he time we made reservations. The casino was larger than I imagined considering the location. No crowd perhaps due to Covid. It just seemed like a big room with a bunch of video games. We donated $10 in 5 minutes and left. Would not return.
Written July 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andrew C
1 contribution
I have now spent over 7000 in the casino and have not won anything out of it i live close that's y I was going
Mar 2020 • Friends
For the last 3 months lost 7000 there and I am going to just make the trip to my own tribe from now on to downstream, and quapaw casino
Written March 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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