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Pocahontas Ford is a great place to do business. My wife has an Explorer that was purchased new, and myself and both kids have vehicles purchased from Pocahontas Ford used. We have always been happy with the prices, and overall value of the purchases whether new or used. The sales process is always quick and no pressure, and if you want something not on the lot they will spend as much time as it takes to locate it for you. I have been to other places that put you in a room for hours and make you sweat it out over the warranty, and the financing, and on and on. The service department is great too, just call Rob and tell him what you need and they pick your car up at home or work, fix it, and drop it back off. We are very lucky to have such great dealership in a small community such as Pocahontas. …
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Date of experience: May 2018
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I had problems with my car from the day I bought it. They told me it had never been in an accident, but the headlights were way off. I had to have the whole mechanism replaced and another dealership that did the work said that it must have been in an accident. Besides that, Craig was rude with me when I called him to ask about issues with the car.…
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Date of experience: October 2014
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great people. they come to your house to pick up your car and have it back same day whenever you need a tune up. too bad I had to trade in my honda oydessey van for a ford fles on account they provide service to foreign vehcles
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Date of experience: November 2014
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