Ameristar Casino Hotel

Ameristar Casino Hotel, Council Bluffs: Address, Phone Number, Ameristar Casino Hotel Reviews: 3.5/5

Ameristar Casino Hotel
3.5
About
Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This 38,500-square-feet casino in Council Bluffs includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool.
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3.5
237 reviews
Excellent
62
Very good
86
Average
40
Poor
24
Terrible
25

Donna D
Hudson, United States10 contributions
Only dwarback was that the restaurants weer closed at the beginning of the week
Jun 2021
We had excellent service here. Front desk staff was very polite, helpful and friendly. This hotel is extremely secure. You need a room key to get on the elevator or to get ice/snacks. We did have to ask for more towels as they only had 2 sets in the room even though we registered with 3 guests.
Written June 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jfer1973
7 contributions
Don’t waste your money
Jun 2021 • Family
They just take. No fun play and the new card they gave me didn’t work. When I waited in line again. The guy said it fixed and it wasn’t. Not worth it. I don’t mind gambling money but I do expect some fun. Stick to Indian reservation casinos. They at least take your money slowly.
Written June 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jparker2629
Bethany, MO85 contributions
Great selection of slot machines
Apr 2021
We did not stay at the hotel, but did visit the casino and ate lunch in the sports bar. We enjoyed the casino and the wide variety of slots available ( I believe it was 1500)
The slot payout was average, but there was plenty of variety that you could find your favorite games. Also, there was no place open for breakfast on this property. At lunch time, we asked and was told that the only place to eat was the sports bar but that the food was excellent. So, we went to the sports bar for lunch. We agreed that the food was very good and the price was reasonable.
Written April 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JDS
Tulsa, OK103 contributions
Reminded me of Ozark.
Apr 2021
The bartenders (Patrick for sure) in the sports bar are rude and cater to the locals. The casino does not enforce mask wearing. No social distancing. Very cavalier in this current environment. Most likely will not be back.
Written April 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Patti Seeley
Omaha, NE27 contributions
I had the runs
Apr 2020 • Couples
After my husband and I went there back in 2016 after eating the buffet I had the runs had an accident my husband almost didn't make it they offered nothing no sorry no discounts nothing haven't been back
Written March 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chris C
Janesville, WI14 contributions
Top Notch Customer Service
Mar 2021 • Couples
My wife and I went here for a quick morning play before our other engagements. There had been an issue with a machine and a ticket, the manager and assistant manager went above and beyond to make things right for us. We would not hesitate to visit again.
Written March 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paul S
Lancaster, SC270 contributions
Pleasantly Surprised
Oct 2020
The Ameristar is very nice casino in Council Bluffs. We did not stay there so I can't say much about the hotels or amenities, but the casino floor was clean and well kept. They had quite a few machines with a second floor with many more machines and its own bar. The staff was friendly and I would definitely visit again.
Written November 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Robert R
Brigham City60 contributions
gambling
Sep 2020
Not knowing the layout of this casino two of our party were confused. We found some machines they liked and they felt better.
Written October 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Honest Review
1 contribution
Employees Harassing & Accusatory towards Customers versus Knowing the True Facts!!!
Oct 2020 • Solo
Getting rid of staff that's a liability to your business, because they are not an asset in anyway!!!
Written October 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Stacy N
Illinois25 contributions
No Mask Required
We thought every business in Iowa required masks at the minimum, but that is not the case here.

This is what we saw:
Every other machine turned off.
Self serve beverage stains open & D I R T Y
Employees wore masks and about 1/4 of the guests did.
No temperature checks on entrance
Machines wiped off with a Swiffer, not sanitized.
Poor server service.

We didn't win here, but never expect to.
Written September 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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