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Alova Premium Cruises

Other, Tours, Day Trips
Tuan Chau Island, Vietnam
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About Alova Premium Cruises
In 2019, we launch the brand new version of Alova Premium Cruises meeting the highest demands of luxurious cruises in Halong Bay
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Alova Premium Cruises
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71emma wrote a review Feb 2020
Kuching, Malaysia472 contributions135 helpful votes
We booked this Cruise through a Travel Agency. Even though we had to pay a bit extra for Tet Festival, it was worth it. They picked us promptly at around 08:35 (arranged time was 08:30 - 09:00). The freelance tourist guide was quite good in English. He shared with us the history of Ha Long Bay and the rules of visiting the place. We enjoyed the Bamboo boat ride, but didn't do any kayaking. The whole scenery was awesome and stunning. My family took numerous videos and photos. Our boat was spacious with 2 flights of stairs on the left and right, leading up to the upper deck, the floor of which was covered with green carpet. After we disembarked from the bus, we were led into this boat to enjoy lunch. A note of appreciation for the good food provided. We thoroughly enjoyed it. At around 3 pm, we were served simple drink and mung bean cakes. The driver of the bus was very careful and didn't speed. Many other buses overtook us along the journey. We reached Hanoi city at around 8:15 pm. Thumbs up, Alova Premium Cruise!
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Date of experience: January 2020
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Response from Anthonygoasia, Manager at Alova Premium Cruises
Responded Feb 4, 2020
Dear Valued customer, Thank you so much for taking your time to submit this review. We are so delight to read your nice comments about Alova Premium Cruise. Providing our guests with a world-class experience has always been our top priority, so we are delighted to read we accomplished that goal. We appreciate your valuable input and are excited to hear about your return! We would love to welcome you back for many great experience! Best regards, Anthony Tran (Mr) – Manager.
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SAM wrote a review Oct 2019
Singapore9 contributions
+1
Excellent service, organizational skills, good communication, very comfortable. Highly recommended for day trip.
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Date of experience: October 2019
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Response from Anthonygoasia, Manager at Alova Premium Cruises
Responded Dec 3, 2019
Dear valued customer, Our team would like to thank you for giving us a wonderful opportunity to service you. It is our desire to keep you satisfied with our services. You are our inspiration in doing our very best. Thank you and remember that we value you! We hope to have the pleasure of welcoming you come back again soon. With best regards, Anthony Tran (Mr) - Manager
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Thin N wrote a review Oct 2019
Hanoi, Vietnam2 contributions2 helpful votes
I had a great day in Halong bay with my family. The scenery was wonderful and I took a lot of pictures. We did three activities: hiking to the top of the island, rowing boat trip( quite short time) and visiting the Amazing cave. My guide Ms. Phuong was nice and helpful. I really recommend this tour company
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Date of experience: October 2019
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Response from Anthonygoasia, Manager at Alova Premium Cruises
Responded Dec 3, 2019
Dear Valued Customer, Thank you so much for giving us five star rating on TripAdvisor and your recommendation. We are so grateful to learn that you had a great day in Halong by with our service. Our tour guide Ms Phuong will be happy to read your compliments. We are looking forward to welcoming you again soon for another fantastic experience. Thank you again and best regards, Anthony Tran (Mr) - Manager
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NorthStar597464 wrote a review Oct 2019
2 contributions
This was a well organised trip with two excellent guides, Ivan and Danieĺ.Pick up was efficient and the.bus very comfortable. The.guides English was very good and they produced a very amicable attitude amongst the.group. T He lunch was delicious anď the guides ensured that all activities on the trip were frictionless and everybody had fun and were kept safe. I would highly recommend.this trip with Ivan and Daniel
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Date of experience: October 2019
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Response from Anthonygoasia, Manager at Alova Premium Cruises
Responded Dec 3, 2019
Dear Valued customer, Thank you for your excellent review. We are indeed very fortunate to have Ivan and Daniel in our team. They are our true assent with both knowledge, working skills and attitude. Because of them, we enjoy our fine reputation. That being said, we look forward to welcoming you back for many unforgettable journeys to come! Your sincerely, Anthony Tran (Mr) - Manager
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Firman Dharmawan wrote a review Oct 2019
Jakarta, Indonesia2 contributions1 helpful vote
HUNG TOUR GUIDE Communication : Excellent Fluency in : Execellent Language : Good Organization Skill : Excellent Knowledge of Area : Good On boat Food : Excellent Beverages : Good Cruise : Excellent Safety : Good Service of Crew : Good Shuttle Bus w/ Hieu As Driver Quality of Vehicle : Excellent Driving Skills : Excellent
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Date of experience: October 2019
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Response from Anthonygoasia, Manager at Alova Premium Cruises
Responded Dec 3, 2019
Dear valued customer, Thank you so much for your very detailed feedback regarding your trip with us on TripAdvisor . We are more than happy to read your meticulous-in-every-single-detail comments. You know your satisfaction is exactly what we strive to receive from our guests after they finish their stay. We very much appreciate your kindness to recommend our service with your friends and family so we will have more chance to serve them on their special vacation. Also, we do look forward to seeing you again for your next visit to Vietnam. Thank you again for everything and wish you and family an abundance of joys, happiness and successes! Best regards, Anthony Tran (Mr) - Manager
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