We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 777 Belterra Dr, Florence, IN 47020-9432
Phone Number: 888-235-8377
Website

TripAdvisor Reviewer Highlights

Read all 155 reviews
Visitor rating
  • 55
    Excellent
  • 36
    Very good
  • 28
    Average
  • 16
    Poor
  • 19
    Terrible
Relatively nice casino

Casino has most table games but they do not open many till 2:00 pm. Gets quite crowded and smokey on Saturday nights. All video games work well and overall a clean casino... read more

4 of 5 starsReviewed 5 days ago
HCR22
,
Nashville, Tennessee
via mobile
Add Photo Write a Review

155 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 154: English reviews
Nashville, Tennessee
Level Contributor
20 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Casino has most table games but they do not open many till 2:00 pm. Gets quite crowded and smokey on Saturday nights. All video games work well and overall a clean casino. Can't compare size to any in Vegas - much smaller.

Helpful?
Thank HCR22
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your recent visit and review. We are happy to see you had a good visit and found the video games to work well and our casino to be clean. We look forward to having you back again in the future. Kind Regards, Belterra Casino Resort More 

Cincinnati, Ohio
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Belterra has wonderful rooms and restaurants it a great get a way from Cincinnati. Pool is nice and Golf course is very challenging.

Helpful?
Thank loribishea
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your recent visit and review. We are thrilled to see you had a wonderful overall visit and enjoyed the pool and golf course. We hope to have you back again soon. Kind Regards, Belterra Casino Resort More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

I only visited the casino with some friends. Had a great time. Good selection of slot machines to choose from. Lost some but also won some. Very friendly and helpful staff. Only suggestion is to have more blackjack tables. I play double deck and there was only one table available and I never got to sit down and play as... More 

Helpful?
Thank Diane B
Belterra77, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to hear you enjoyed the casino and found our staff to be friendly and helpful. We appreciate your suggestion to add blackjack tables as they're our most popular tables and have taken this feedback to our team. We hope to have you back again soon. Kind... More 

Columbia
Level Contributor
22 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 15, 2016

the property is very nice well kept grounds and a very nice golf course on property. the rooms have been upgraded not to for from the Kentucky speed way and also not for from the home of the Cincinnati Reds baseball team. The neat thing about the casino part of the property is that it is a river boat and... More 

Helpful?
Thank ronniec694
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to hear you enjoyed the property overall and had a good time in the casino and shops. We look forward to having you back for an even better experience in the future. Kind Regards, Belterra Casino Resort More 

Illinois
Level Contributor
118 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 11, 2016

This is about a 10 minute drive from the Kentucky Speedway. There really isn't much to do in the area, so stop in and take a whirl at gambling. You put your own money in, but from there on you get a printed ticket to take to machine to machine, then cash out. While you are there stop at Pete's... More 

Helpful?
Thank thelazyt
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to hear you enjoyed your visit and are glad to hear you had a good experience at the restaurants and shops as well. We hope to have you back again soon. Kind Regards, Belterra Casino Resort More 

New Albany
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 30, 2016 via mobile

I went to Belterra and after experiencing the worst slot machine payouts - close to zero payback on every machine- I left wondering if I was taken advantage of, and questioning the ethics of this casino. I had $200 freeplay offered. Suspiciously, this was only available starting at 2 pm. I put $20-$60 in 5 different machines. Almost every spin... More 

Helpful?
Thank Tevcom
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning, and thank you for your review. At Belterra Casino Resort, we strive to offer an entertainment experience that exceeds our guests’ expectations. When our guests visit our top rated golf course, hotel, spa, restaurants, retail stores, showroom, or casino, we want them to have the best experience possible. Our slot machines are highly regulated by the Indiana Gaming... More 

Hamilton, Ohio
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 29, 2016

We are not gamblers, so were confused about most of the things we saw. Walked around casino for about 30 minutes trying to figure out slot machines. Just wanted a simple one to sit at and be entertained for a bit. A quick intro to the casino film would be great. Of course: optional but it would have helped us.... More 

Helpful?
Thank roxanebeckett
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We appreciate your feedback regarding your experience being confusing. Not being used to a casino can make for some confusion at the start, and we encourage you to ask any of our team members questions on where to begin or how to play a certain game. All of our... More 

cabo
Level Contributor
28 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

Not great beverage service tight slots not very busy did not see alot of employees walking around they need some new slot machines it gets boring

Helpful?
Thank mandy3011
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning, and thank you for your review. We understand you had some issues with beverage service, and we want to assure you that we will be addressing this feedback directly with our culinary and management teams. We appreciate hearing from you, and we hope to have you back again in the future for the exceptional experience you deserve. Kind... More 

1 review
3 of 5 stars Reviewed June 7, 2016 via mobile

Had to wait almost 2 hrs for the additional room to be ready we were told we could check in at 4:00. we didn't get into the 2nd room till 6:00. Customer Service was not helpful with expediting the check in.

Helpful?
Thank Melinda K
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Dear Melinda, Thank you for your recent visit and review. We understand your recent check-in experience was not perfect, and we would like the opportunity to follow up with you regarding your experience. If you could e-mail us at socialmedia@belterracasino.com with your full name, details of your visit, dates and any team members you spoke with, we would be more... More 

Kentucky
Level Contributor
344 reviews
143 attraction reviews
common_n_attraction_reviews_1bd8 369 helpful votes
2 of 5 stars Reviewed June 1, 2016

As a non smoker, I do not plan to return to Belterra. They go out of their way to make this a smoke friendly venue. The casino, ballroom, halls, bedrooms, all smoke filled. Our eyes burned, clothes reeked with the stench of smoke. Apparently they do not have adequate climate control to handle the smoke. The buffet is OK. The... More 

Helpful?
Thank gadgetguy11
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning, and thank you for the feedback. Air quality is top of mind for us, as we know many of our guests can be sensitive to the smoke. We will share your comments with our team. We appreciate your review. Sincerely, Belterra Casino Resort More 

Travelers who viewed Casino at Belterra Casino Resort also viewed

 

Been to Casino at Belterra Casino Resort? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Casino at Belterra Casino Resort and other visitors
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Casino at Belterra Casino Resort staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?