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Address: 777 Belterra Dr, Florence, IN 47020-9432
Phone Number: +1 888-235-8377
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TripAdvisor Reviewer Highlights

Read all 167 reviews
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  • 59
    Excellent
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    Very good
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    Average
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    Poor
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    Terrible
Friendly environment

It was very big & we also went up to the top of the boat, to see the river. But of course it was cold. But the environment was nice, dealers were friendly & so was the people.

3 of 5 bubblesReviewed 1 week ago
ConnectDaughter
,
Columbus, Ohio
via mobile
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167 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Columbus, Ohio
Level Contributor
16 reviews
11 attraction reviews
3 of 5 bubbles Reviewed 1 week ago via mobile

It was very big & we also went up to the top of the boat, to see the river. But of course it was cold. But the environment was nice, dealers were friendly & so was the people.

Helpful?
Thank ConnectDaughter
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning. Thank you for your review. We are happy to see you enjoyed your visit, and we hope you won big! Looking forward to seeing you again soon. Kind Regards, Belterra Casino More 

Greater Cincinnati, United States
Level Contributor
12 reviews
3 attraction reviews
1 of 5 bubbles Reviewed 2 weeks ago via mobile

I didn't like the casino because the smoke was just too bad. The staff worked hard. They gave great service. Bar Tender was fast and friendly. The air change was too low and air quality poor. I could not stay for more than 2 hours

Helpful?
Thank LarryaPilot
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning, and thank you for your review. We are glad to hear you had a good experience with our guest service. We appreciate your feedback regarding the smoke and have taken it to our team to review. We value our guests feedback and hope to provide you with the excellent experience you deserve on your next visit. Kind Regards,... More 

Centerville, Ohio
Level Contributor
24 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

The Casino at Belterra Casino Resort has the quality and the feeling of a LasVegas hotel and casino. From the time you get off the elevator or enter the main front door, you feel like you are in Vegas. The shops that they have as you are on the way to the front desk are inviting. There is a corner... More 

Helpful?
Thank Wilda Jean H
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning, and thank you for your review. We are thrilled to hear you enjoy visiting us and find our resort to be inviting and entertaining. We enjoy having you and hope to see you again soon. Kind Regards, Belterra Casino Resort More 

Cincinnati, Ohio
Level Contributor
25 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 22, 2016

Clean casino, bit small compared to others locally but we had a great time none the less. It is a smoking facility but the air cleaners do a good job. Staff were very nice and service was very good. Learnt to play craps here and had a great time at the table.

Helpful?
Thank Mick S
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning, Mick. Thank you for your review. We are thrilled to hear you had a great time at the casino and found our team to be friendly and accommodating. Congratulations on the win, and we hope to have you back again soon. Kind Regards, Belterra Casino Resort More 

Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 20, 2016 via mobile

The casino didn't have enough table games open to cover the crowd. 1 craps table with every spot filled and another 7-8 people standing around wanting to play. Only casino I've ever been to that I couldn't find a spot to play craps. The pit boss said, "well you should have been here sooner, it was slow earlier, it's a... More 

Helpful?
Thank Gary H
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good afternoon, Gary. Thank you for your recent visit and review. We are concerned to hear about your recent experience and are taking this feedback to our team to ensure a better experience in the future. We hope you will give us another chance to provide you with the 5-star experience you deserve. Kind Regards, Belterra Casino Resort More 

Columbus, Ohio
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 12, 2016

Lots of games to play great customer service with everyone we ran into. Both staying the night and at the tables. We will be back again. Thank You Belterra service Team.

Helpful?
Thank tweeks12016
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your recent visit and review. We are thrilled to hear you had a wonderful gaming and hotel experience. We are glad to know our team continues to provide excellent guest service, and we hope to have you back again soon. Kind Regards, Belterra Casino Resort More 

Level Contributor
38 reviews
7 attraction reviews
5 of 5 bubbles Reviewed October 8, 2016

Nice and attractive place to enjoy playing in a casino. You feel at home while playing games. I became member and got a free playing card. We played at many casino games. Free drink was served but on request. After enjoying for about 4 hours we left to return to our retiring pace. We wished we could visit once again... More 

Helpful?
Thank Vijayce
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Dear Vijayce, thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that you felt at home while playing within our casino and that you thought we were an attractive place to visit. We look forward to welcoming you back in the future. Kind Regards, Belterra Casino Resort. More 

Columbus, Ohio
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 7, 2016

You can move around easier late at night. When the casino is packed it is hard to get on a machine and unfortunately, the smoke is terrible. They really need to invest in some better air purifiers.

Helpful?
Thank susiec812
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning, and thank you for your review. We appreciate your feedback regarding the smoke. We have submitted your review to our team as a way to better improve our guest experiences. We hope you are able to join us again soon for the five-star experience you deserve. Kind Regards, Belterra Casino Resort More 

Lancaster
Level Contributor
6 reviews
5 of 5 bubbles Reviewed September 30, 2016

they have 2 floors to gamble on free coffee juice soda tea wine not free or beer they keep the casino very clean they also have a no smoking room but not meany machines if you play in the regular casino you dont really smell smoke and your clothes wont smell either

Helpful?
Thank M466RBrobertam
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your review. We are happy to hear you had an enjoyable time gaming with us, and we hope to have you back again soon. Kind Regards, Belterra Casino Resort More 

Crestview Hills, Kentucky
Level Contributor
23 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed September 29, 2016

Always love the bar area and their food is awesome, pizza and wings and the service was good. Loved the pool area, there is an ice and water machine, music. We played Four Card and the table kept breaking down/having issues so finally after all day/night they moved us to another table which took forever. However, we always have fun... More 

Helpful?
Thank Dawn B
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to hear you had a fun time and enjoyed the restaurants and pool. We are glad to hear you still enjoyed your time playing Four Card, and we hope to have you back again very soon. Kind Regards, Belterra Casino Resort More 

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