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Review Highlights
Large casino

Generous offers for first time players. Large, clean and felt very safe. We played quite a bit and... read more

Reviewed November 6, 2018
mymeme50
,
Demotte, IN.
via mobile
Not too crowded

We found our weeknight visit to be less crowded. Machine availability was very good, at all... read more

Reviewed November 6, 2018
PhilOp48
,
Sahuarita, Arizona
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Traveler Overview
  • Excellent39%
  • Very good27%
  • Average16%
  • Poor8%
  • Terrible10%
Travelers talk about
“slot machines”(19 reviews)
“two floors”(7 reviews)
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Contact
777 Belterra Dr, Florence, IN 47020-9432
Website
+1 888-235-8377
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Reviews (207)
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1 - 10 of 206 reviews
Reviewed 1 week ago

We went in Oct. 2018 for our 11th anniversary.We had a great time! we had dinner at the sports bar there. We had the nachos with applewood bacon added . They were the best we had ever had. Staff and front desk people are wonderful....More

Date of experience: October 2018
Thank beachbums054
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 4 days ago

Thank you for your feedback and your 5-star review. We are absolutely thrilled to hear that you enjoyed your recent visit with us, and we are honored that we were able to help you celebrate this very special occasion. We hope you had a very...More

Reviewed November 6, 2018 via mobile

Generous offers for first time players. Large, clean and felt very safe. We played quite a bit and came out a little ahead. All in all, a nice time was had

Date of experience: August 2018
Thank mymeme50
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 4 weeks ago

Thank you for your feedback and your review. We are happy to hear that you enjoyed your overall visit, and we look forward to welcoming you back again soon.

Reviewed November 6, 2018

We found our weeknight visit to be less crowded. Machine availability was very good, at all levels. We enjoyed the non-smoking area.

Date of experience: October 2018
Thank PhilOp48
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 4 weeks ago

Thank you for your feedback and your review. We are happy to hear that you enjoyed your stay overall, and we look forward to providing a 5-star experience on your next visit.

Reviewed October 25, 2018 via mobile

We got a great price so decided to stay. Our stay was just overnight unfortunately. The resort is beautiful. Our room was great, no complaints. Clean, decorated very nice, updated, spacious. Walked through Casino was fine, we just weren't in the mood to play. Smokey...More

Date of experience: October 2018
Thank 148christyt
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 4 weeks ago

Hello Christy. Thank you for your feedback and your review. We are happy to hear that you enjoyed your overall stay, and we appreciate your additional comments, which we will be sure to share with our team for follow up. Thank you again for being...More

Reviewed October 1, 2018 via mobile

Stopped in to check out the ferry casino. Clean grounds and friendly staff. Two floors of slot machines and a few tables, free soft drink dispensers in case you are not in the mood for a drink and a couple of nice shops/restaurants. Fun interesting...More

Thank rtriptraveler
PNKinc, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded October 14, 2018

Thank you for your feedback and your review. We appreciate your comments and will be sure to share them with our team for internal follow up. Thank you again for being our guest, and we look forward to welcoming you back soon.

Reviewed August 27, 2018

It had been a while since we had been to Belterra, so decided to go and splurge some for our anniversary celebration. They have all new games for us to play, but I'm sure they have probably been there a while for others. We didn't...More

Date of experience: August 2018
1  Thank burbell
PNKinc, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded September 18, 2018

Thank you for your feedback and your 5-star review. We are honored that you chose to celebrate this special occasion with us, and we hope you had a very happy anniversary. We are glad to hear that you enjoyed your visit, and we look forward...More

Reviewed August 27, 2018

Take what you expect to loose and enjoy. I just recycle my money win a little and play back. But you never know when you might set down at the right time. Hopefully I will one time. Love the atmosphere and the coffee in the...More

Date of experience: August 2018
Thank Rose H
PNKinc, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded September 18, 2018

Thank you for your feedback and your 5-star review, Rose. We are happy to hear that you enjoy your visits with us overall, and we wish you the best of luck on your next trip.

Reviewed August 8, 2018 via mobile

Several times at the table the dealers tried to get cards recognized and credited for play and the superbisor/Pit boss just didn't acknowledge or log them. It wasn't just one table or one boss, it happened several times throughout the night. Dorris the blackjack dealer...More

Date of experience: August 2018
Thank JaJo2002
PNKinc, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded August 20, 2018

Thank you for your feedback and your review. We are glad to hear that you enjoyed your experience in the casino, specifically your blackjack dealer, but we are concerned to see that your overall experience was less than perfect, and we have forwarded your message...More

Reviewed July 23, 2018

We had a good experience at Belterra and found the rooms to be very nice. I did have a few room problems that were not resolved. TV in bathroom did not work. Ceiling grate above lights in bathroom fell to the floor. The safe in...More

Date of experience: July 2018
Thank G887JMjamesk
PNKinc, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded July 24, 2018

Thank you, James, for your feedback and your review. We are troubled to see that your most recent stay with us was less than perfect, as we always strive to provide an excellent guest experience from check-in to check out. We encourage you to reach...More

Reviewed July 21, 2018

The slots were loose earlier in the day than at other times we’ve visited. Having a non-smoking room is helpful for those of us with allergies, but no good games in there. Usually they have a $5 routlette tables but no this visit.

Date of experience: July 2018
Thank Pamela S
PNKinc, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded July 24, 2018

Thank you for your feedback and your 5-star review, Pamela. We are glad to hear that you enjoyed your most recent visit with us. Thank you for being our guest, and we look forward to having you visit us again soon.

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Questions & Answers
Ask a question
p0kertraveller
January 18, 2016|
AnswerShow all 4 answers
Response from nikib1964 | Reviewed this property |
The Northern Kentucky airport is an international one and they have direct flights to and from thr UK. I'd rent a car . There is another casino near the airport about 15 min. Hollywood Lawrenceburg Indiana. Belterra is a... More
0
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lover12
August 25, 2015|
AnswerShow all 10 answers
Response from nikib1964 | Reviewed this property |
The sports restaurant at Horseshoe is OPENING September 17. Once you have entered the casino you have no idea you are on a boat. It's large and you have a large selection of slots,table games and on the 1st deck they have... More
0
Votes
Denise B
August 13, 2015|
AnswerShow all 7 answers
Response from 873francism | Reviewed this property |
Do not stay any where in the belterra area if you have mobility issues and like to shop. stay in cincinnati at one of the motels near horshoe. they have shuttles, shopping, and are more catered to shopping. There are no... More
0
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