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Review Highlights
Very nice!

We always enjoy Belterra. The food is great and the rooms have never disappointed. We would come... read more

Reviewed January 6, 2019
930dlg
,
Las Vegas, Nevada
Large casino

Generous offers for first time players. Large, clean and felt very safe. We played quite a bit and... read more

Reviewed November 6, 2018
mymeme50
,
Demotte, IN.
via mobile
Read all 213 reviews
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Traveler Overview
  • Excellent38%
  • Very good27%
  • Average16%
  • Poor9%
  • Terrible10%
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777 Belterra Dr, Florence, IN 47020-9432
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+1 888-235-8377
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Reviews (213)
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1 - 10 of 212 reviews
Reviewed 4 days ago

The American sport bar at Belterra casino has amazing food. One of the best hamburgers I have ever ate. I love their cheese and nacho's also. Very nice service.

Date of experience: January 2019
Thank 437sherip
Reviewed 2 weeks ago via mobile

This is our favorite casino and we’ve been to dozens over the last 40 years including Vegas and Tunica. We drive 4 hours to visit and have been here numerous times and never disappointed. When you think about it, all casinos have slots, table games...More

Date of experience: February 2019
Thank Teachcool
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 1 week ago

Thank you for your feedback and your 5-star review. We are absolutely thrilled to hear that you so thoroughly enjoyed your visits with us, from gaming to guest service to dining and hotel amenities. Thank you again for being our guest, and we look forward...More

Reviewed 2 weeks ago

Tight slots, bonus games poor payouts, cigarette smoke, pricey food, pricey gift shop, pricey tickets for concerts, nothing else to do thru the week day but gamble and lose money. I can find something else to do with my money then give to Belterra. Nice...More

Date of experience: February 2019
1  Thank tina t
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 1 week ago

Hello Tina. We are troubled to see your feedback and your review, and we would like to speak to you further about your recent visit. If you are able, please complete our online contact form on our website so that a member of our team...More

Reviewed January 6, 2019

We always enjoy Belterra. The food is great and the rooms have never disappointed. We would come down more often (from Ohio) as we like to golf, but the smoke in the casino can be annoying.More

Date of experience: August 2018
Thank 930dlg
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded January 14, 2019

Thank you for your feedback and your review. We are happy to hear that you enjoyed your overall visit, and we will be sure to share you additional comments with our team for internal follow up. Thank you again for being our guest. We look...More

Reviewed January 5, 2019 via mobile

Don't waste your time 1 table maybe two if I get a dealer know where to get a player's card one of the supervisors told me to go out front and get one he was busy that place is a joke it's never going to...More

Date of experience: January 2019
Thank Steve L
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded January 14, 2019

Hi Steve. We're troubled to see your feedback and are interested in learning the specifics of your experience so we can help provide a 5-star stay on your next trip. If you don't mind, please complete our online contact form on our website so that...More

Reviewed December 30, 2018

Belltterra comped my friend a room, so we decided to go stay for a night, Friday night at the casino the slots were so tight and everyone around us were complaining also...we ate the buffet that night...but it was very pricey unless you had a...More

Date of experience: December 2018
Thank Inspiration778211
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded January 14, 2019

Thank you for your feedback and your review. We are troubled to see that your most recent stay did not meet our high standards of service, and we are intersted in speaking with you further about your trip. If you are able, please contact us...More

Reviewed December 11, 2018

We went in Oct. 2018 for our 11th anniversary.We had a great time! we had dinner at the sports bar there. We had the nachos with applewood bacon added . They were the best we had ever had. Staff and front desk people are wonderful....More

Date of experience: October 2018
Thank beachbums054
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded December 14, 2018

Thank you for your feedback and your 5-star review. We are absolutely thrilled to hear that you enjoyed your recent visit with us, and we are honored that we were able to help you celebrate this very special occasion. We hope you had a very...More

Reviewed November 6, 2018 via mobile

Generous offers for first time players. Large, clean and felt very safe. We played quite a bit and came out a little ahead. All in all, a nice time was had

Date of experience: August 2018
Thank mymeme50
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded November 20, 2018

Thank you for your feedback and your review. We are happy to hear that you enjoyed your overall visit, and we look forward to welcoming you back again soon.

Reviewed November 6, 2018

We found our weeknight visit to be less crowded. Machine availability was very good, at all levels. We enjoyed the non-smoking area.

Date of experience: October 2018
Thank PhilOp48
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded November 20, 2018

Thank you for your feedback and your review. We are happy to hear that you enjoyed your stay overall, and we look forward to providing a 5-star experience on your next visit.

Reviewed October 25, 2018 via mobile

We got a great price so decided to stay. Our stay was just overnight unfortunately. The resort is beautiful. Our room was great, no complaints. Clean, decorated very nice, updated, spacious. Walked through Casino was fine, we just weren't in the mood to play. Smokey...More

Date of experience: October 2018
Thank 148christyt
Chris J, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded November 20, 2018

Hello Christy. Thank you for your feedback and your review. We are happy to hear that you enjoyed your overall stay, and we appreciate your additional comments, which we will be sure to share with our team for follow up. Thank you again for being...More

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Questions & Answers
Ask a question
p0kertraveller
January 18, 2016|
AnswerShow all 4 answers
Response from nikib1964 | Reviewed this property |
The Northern Kentucky airport is an international one and they have direct flights to and from thr UK. I'd rent a car . There is another casino near the airport about 15 min. Hollywood Lawrenceburg Indiana. Belterra is a... More
0
Votes
lover12
August 25, 2015|
AnswerShow all 10 answers
Response from nikib1964 | Reviewed this property |
The sports restaurant at Horseshoe is OPENING September 17. Once you have entered the casino you have no idea you are on a boat. It's large and you have a large selection of slots,table games and on the 1st deck they have... More
0
Votes
Denise B
August 13, 2015|
AnswerShow all 7 answers
Response from 873francism | Reviewed this property |
Do not stay any where in the belterra area if you have mobility issues and like to shop. stay in cincinnati at one of the motels near horshoe. they have shuttles, shopping, and are more catered to shopping. There are no... More
0
Votes