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Epic Air Trampoline Park

Closed Now: 9:00 AM - 11:00 AM, 4:00 PM - 11:00 PM
Open today: 9:00 AM - 11:00 AM, 4:00 PM - 11:00 PM
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Review Highlights
Tired kids...off their electronics..perfect.

We went on Sunday night and there was a 2 hr deal where the second hour was half price. 20 bucks a... read more

Reviewed March 12, 2018
therealcyclops
,
Boulder Junction, Wisconsin
via mobile
Epic Air

it a great place to go play and have fun it a great place to jump and to run off energy it a... read more

Reviewed February 21, 2018
Jordan H
Read all 62 reviews
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Traveler Overview
  • Excellent55%
  • Very good22%
  • Average6%
  • Poor6%
  • Terrible11%
Travelers talk about
“foam pit”(5 reviews)
“toddler area”(2 reviews)
“year olds”(2 reviews)
About
Closed Now
Hours Today: 9:00 AM - 11:00 AM, 4:00 PM - 11:00 PM
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Suggested duration: 1-2 hours
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Contact
1675 N Lancaster Rd, South Elgin, IL 60177-2703
Website
+1 847-608-0600
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Reviews (62)
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1 - 10 of 61 reviews
Reviewed April 25, 2018

Posted a Groupon for 15 Jump Party and Valued it at $429 and was selling it for $310 on Groupon. When they offer a $455 package on their website for 20 jumpers extra pizza and pitcher of pop for $455. So basically they sell you...More

Thank SiNiSt3R1
Jill R, Manager at Epic Air Trampoline Park, responded to this reviewResponded April 26, 2018

Joe, we talked and messaged back and forth with you explaining everything. When businesses offer a Groupon, they don't put their entire product line for sale on Groupon. They pick one or two items to sell/promote at a discounted price. We have a 10 jumper...More

Reviewed March 12, 2018 via mobile

We went on Sunday night and there was a 2 hr deal where the second hour was half price. 20 bucks a kid. The place was very clean and the staff was always picking up. The staff was very friendly and did their job well....More

Thank therealcyclops
Reviewed March 4, 2018 via mobile

I went here on a day with our 3,8, and 10 year olds. The place was complete chaos. I don't know if it was the lack of teenagers running the place or what! REALLY EXPENSIVE AS WELL. There was an area that my three-year-old was...More

Thank RippTrish
Jill R, Owner at Epic Air Trampoline Park, responded to this reviewResponded March 6, 2018

Thank you for making a trip out to Epic Air. I believe you may have visited us during last week's day off of school. Typically, these are the days when Epic Air is the busiest. During peak times our parking lot may fill and create...More

Reviewed February 21, 2018

it a great place to go play and have fun it a great place to jump and to run off energy it a great to have fun with friends

Thank Jordan H
Jill R, Owner at Epic Air Trampoline Park, responded to this reviewResponded February 23, 2018

Thank you, Jordan!

Reviewed December 7, 2017

This is a good, clean place for kids 5-13 to blow off some steam. It is not too expensive so you could do a few times and they sometimes have coupons available. Good for birthday parties too!

Thank KatGirrl
Jill R, Owner at Epic Air Trampoline Park, responded to this reviewResponded December 11, 2017

Thank you for the review. We're happy to hear that you enjoyed your recent visit. Let us know if there's anything we can do to make your next experience 5 stars!

Reviewed September 17, 2017

DON'T GO TO EPIC AIR. I went there today to have my daughter turn in her free 1 hour of jumping and they are not honoring the pass. She got this from the principal. They would do nothing for me not even any money off....More

Thank andrea c
Jill R, Owner at Epic Air Trampoline Park, responded to this reviewResponded September 19, 2017

Hi Andrea, we sympathize with your disappointment. To clarify the program has not been canceled. Rather more accountable measures have been put in place to make sure the passes are distributed ethically. We have had countless situations where teachers have been keeping passes for their...More

Reviewed August 9, 2017 via mobile

This facility is very well run. It is clean and the staff is attentive and well trained. We took our 7 year old grandson and he had so much fun. This trampoline park has a great mix of activities - trampoline dodgeball, basketball, foam pit...More

Thank gamingtildawn14
Jill R, Owner at Epic Air Trampoline Park, responded to this reviewResponded August 11, 2017

Thank you for the kind words Dawn! We put a lot of effort into running a strong facility and are very grateful for our staff!

Reviewed April 15, 2017

Epic Air has the best staff, they are so professional and courteous and always watching the kids. We love this place! When my daughter had her birthday party here, she got her own private dodgeball game.

Thank tobeyeb
Jill R, Owner at Epic Air Trampoline Park, responded to this reviewResponded April 17, 2017

Thank you for the review! We aim to create a family environment where everyone can have fun. The private Dodgeball game is one of our favorite perks that come with a booked birthday party!

Reviewed March 4, 2017

I loved by sons 9th birthday party at epic air. None of the guest where bored and the staff where so nice

Thank Maribel R
Jill R, Owner at Epic Air Trampoline Park, responded to this reviewResponded March 6, 2017

Hi Maribel, we're happy to hear you had a blast at your son's birthday!

Reviewed February 2, 2017

We have taken children here twice. The variety in jumping activities, which has choices for varying ages is very nice. The staff is friendly. My husband noted the food prices and water is very reasonable. It's nice to go to a place like this where...More

Thank kidsarefun2
Jill R, Owner at Epic Air Trampoline Park, responded to this reviewResponded February 4, 2017

We're so glad you enjoy Epic Air and appreciate your return visit. By the way, every sixth visit is free. Make sure to check out our discounts page on our website, too. We hope to welcome you back soon!

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Questions & Answers
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Jordan H
April 3, 2018|
AnswerShow all 2 answers
Response from Jordan H | Reviewed this property |
are there any days in June for a birthday party
0
Votes
Jordan H
February 23, 2018|
AnswerShow all 2 answers
Response from Jill R | Property representative |
We are open 10am-8pm Monday thru Thursday and until 11pm on Friday and Saturday and until 8pm in Sunday during Spring Break. Friday and Saturday from 8pm-11pm are "Epic Night's" and it is $20 for 3 hours of jump time which... More
0
Votes
BJuz
July 14, 2016|
AnswerShow all 2 answers
Response from Jill R | Property representative |
We do have an all day pass to our Ball Blaster Arena. It is $10. This is access to our Ball Blaster Arena only and it is all day. Some younger kids enjoy that. For an addtional $6 you can purchase one hour of jump time... More
0
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