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Phone Travel CO
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  • Excellent52%
  • Very good17%
  • Average3%
  • Poor7%
  • Terrible21%
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“luang prabang”(5 reviews)
“phone”(6 reviews)
“minutes”(3 reviews)
Sisavangvong Rd., Laos
+856 71 253 282
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Reviews (28)
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1 - 10 of 19 reviews
Reviewed December 27, 2018 via mobile

We were hesitant at first due to the below market pricing of their tours, printed a4 paper pamphlets and questionable name - however after taking their tour we have no complaints. The tour guides knew great English, bikes were in good condition and kayaks were...More

Date of experience: December 2018
Thank tedsun94
Reviewed December 5, 2018

The tour was Kuang Si Water Falls + Cave. For us the main part was Kuang Si and we told this at the moment of pament. Result: we stayed 15 minutes at the water falls (the sun was already gone and they didn't give us...More

Date of experience: November 2018
Thank denisedsl
Reviewed December 13, 2017 via mobile

Avoid this company! Sales person sold us on a 2pm departure in Luang prabang for the transfer to Vang Vieng knowingly that the actual departing time of the minivan will be 3:30pm.. left us waiting for more than an hour without giving proper information. That's...More

Date of experience: December 2017
Thank Luktig
Reviewed March 17, 2017 via mobile

I booked at Phone Travel because as a solo traveller, I got te best price. I was the first one to book a one day trekking to the hills and through the local villages but the day the tour took place, we were 5 girls....More

Date of experience: January 2017
3  Thank CristianaRanchi
Reviewed December 23, 2016 via mobile

Phone Travel CO has several tours in and around Luang Prabang and sorts transport tickets. I've booked with them and all went well. But my favourite thing about this 100% Lao owned travel company is their staff. Not only they speak impeccable English but they...More

Date of experience: November 2016
3  Thank rosa_v_rosa
Reviewed May 22, 2016 via mobile

We started the journey at 9am. Took about 45 minutes to get to the river before we officially started kayaking. We kayaked for about 1 and a half hours on Nam Ou river to Pak Ou cave. The cave was really nice with a lot...More

Date of experience: May 2016
Thank christabelleo
Reviewed May 10, 2016 via mobile

We booked a transfer to Vang Vieng. What we were promised: Pick up at 7- leave at 7:30. Maximum 3.5 hours. Drop off at hotel in Vang Vieng. Mr Banana told us that he was so confident of his promise he would pay us back...More

Date of experience: April 2016
Thank supertraveltracy
Reviewed March 4, 2016

Thi is the best travel coordinator in Luang Prabang. He can do it all. He knows the whole area like the back of his hand. He can take care of all of your travel needs in Luang Prabang. His runs his own elephant sanctuary that...More

Date of experience: January 2016
Thank sloDaveB
Reviewed January 12, 2016

The company name makes them sound like they might be a bit dodgey but they're actually fine. We did the 2 day Mahout course. Here are the facts. 0910 pickup 1010 arrive, walked to pier and did pak ou caves 1100 did elephant walk on...More

Date of experience: August 2015
1  Thank Travellator763
Reviewed November 1, 2015

We did the kayaking trip to Kuang Si waterfall and had a fanatastic day. Was a short paddle down to the waterfall from where we were dropped off. The waterfall was amazing and we spent two hours swimming and exploring around the falls. Lunch was...More

Date of experience: October 2015
1  Thank crawfords37
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