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Review Highlights
First time going, went to buffet.

My husband and I went to the buffet to try it for the first time. It wasn't bad but it could have... read more

Reviewed 2 weeks ago
Cosmopolitan540466
Hidden Gem.

I was in Joliet for work @ Exxon's refinery. This hotel was around the corner, and no other hotels... read more

Reviewed August 16, 2018
Timothy V
,
Houston, Texas
Read all 218 reviews
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Traveler Overview
  • Excellent29%
  • Very good35%
  • Average20%
  • Poor6%
  • Terrible10%
Travelers talk about
“sports bar”(14 reviews)
“table games”(10 reviews)
“week night”(3 reviews)
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Contact
777 Hollywood Blvd, Joliet, IL 60436-1097
Website
+1 888-436-7737
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Reviews (218)
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1 - 10 of 218 reviews
Reviewed 1 week ago via mobile

Food is great and inexpensive. A lot of food for the price. So convenient to the casino. No rush. And friendly waitstaff

Thank michelepH87DD
MarketingHCJ, Marketing Coordinator at Hollywood Casino Joliet, responded to this reviewResponded 1 week ago

Thank you for the great review! We're glad to hear that you enjoyed your time here and hope you visit again soon! -Hollywood Casino Joliet

Reviewed 2 weeks ago

My husband and I went to the buffet to try it for the first time. It wasn't bad but it could have been better. The Servers were very nice, but some of the cooks seemed like they could care less about the customers or their...More

Thank Cosmopolitan540466
MarketingHCJ, Marketing Coordinator at Hollywood Casino Joliet, responded to this reviewResponded 2 weeks ago

Thank you for the review! We're glad you enjoyed your meal at our buffet. I'll pass your feedback onto management. Thank you! -Hollywood Casino Joliet

Reviewed September 4, 2018

Love this casino. Great atmosphere- great food. Fun time! Would recommend for gamblers and non gamblers alike

Thank bardock578
Reviewed August 16, 2018

I was in Joliet for work @ Exxon's refinery. This hotel was around the corner, and no other hotels close. So, I tried it. The hotel was fine, clean, and sufficient. Best part was a CASINO across the parking lot.

Thank Timothy V
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded August 20, 2018

Hi Timothy, So glad that you enjoyed your visit to our hotel and casino! We do hope that you will be back again in the future for another visit! Hollywood Casino Joliet

Reviewed August 12, 2018

Cant understand how this casino is staying afloat. It was completly empty and the buffet was horible. The food was old and the staff was looking very sad. Why have a buffet with food that comes straight out of the freezer.More

Thank wen s
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded August 13, 2018

Hello, We are sorry to hear you did not have a good experience with us. We do our best to provide great service and delicious dining options and hope that you will give us another chance to showcase our food outlets and you will have...More

Reviewed August 8, 2018 via mobile

I am a Ceasar fan and i go to swberal locations I think you all are the best in gambling and eating also entertainment. Its my favorite place whether its Hammond Joilet Tunica Vegas Its My Favorite Other all other casinos.

1  Thank Mable K
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded August 9, 2018

Thank you for the great review!

Reviewed August 7, 2018

A little on the desolate side. It was a week night but very little activity. Many of the machines are outdated. Bonus if you do find a machine you like it yours for as long as you like.More

Thank 018CC
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded August 9, 2018

Hello, Thank you for leaving this review. We do our best to keep the newest and most exciting machines on the floor. Providing 'A' service is a goal of ours and hope that on your next visit you will have a more enjoying time. All...More

Reviewed July 30, 2018

The park has very nice restrooms. Wifi is good next to the restrooms, but we were at the other end of the park and it was not usable. Located close to the Casino. Main objection was when we asked for cost, we were told it...More

Thank dgbeery
MarketingHCJ, Guest Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded August 1, 2018

Hello, Thank you for leaving a review for us. We do our best to ensure we are being honest and upfront with our pricing and are sorry you felt as though it was not upfront. We do hope that you visit us again and that...More

Reviewed July 25, 2018

The four of us decided to do a little gambling. The casino is two stories. We stuck to the penny slot machines, on the top floor, but you have to check to see how many minimum pennies to bet. My machine I bet 69 cents...More

1  Thank JMoore55
MarketingHCJ, Guest Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded August 1, 2018

Hello, Thank you so much for the fantastic review! We appreciate you taking the time to leave such positive information about our casino. We hope that you will come back again soon to visit us again! All the Best!

Reviewed July 22, 2018 via mobile

I got the bacon egg bacon burger and wow was that awesome! Paired with an Alegash White Beer and was a great time. The fries either need grease changed or if they serve fish need segregated as there was some taste hiding in there. Bartender...More

Thank lived_there2
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded July 23, 2018

Thank you so much for such a great review! We are glad that you enjoyed your meal at our casino! We are sorry that you weren't as satisfied with the french fries, we will bring that up to the Food and Beverage team. We hope...More

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Questions & Answers
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Darlene P
November 9, 2016|
Answer
Response from antonm217 | Reviewed this property |
as long as they're accompanied by an adult I don't believe there is an age limit
0
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Darlene P
November 9, 2016|
AnswerShow all 6 answers
Response from Savanna B | Reviewed this property |
It doesn't matter the age of the children
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