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Harrah's Joliet Casino

Open Now: 8:00 AM - 6:00 AM
Open today: 8:00 AM - 6:00 AM
Review Highlights
a day at the casino

great service,did not stay overnight. i lost but my husband hit a couple little jackpots will come... read more

Review collected in partnership with Caesars Entertainment

Reviewed December 25, 2018
Curiosity49844723139
Harrahs Joliet

I did not stay overnight so I can't say anything about the Hotel but the Casino was clean and... read more

Review collected in partnership with Caesars Entertainment

Reviewed December 20, 2018
H11DYtimothyg
,
Toledo
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Traveler Overview
  • Excellent44%
  • Very good27%
  • Average18%
  • Poor5%
  • Terrible6%
Travelers talk about
“non smoking”(20 reviews)
“video poker”(14 reviews)
About
In the heart of historic downtown Joliet, Harrah's Casino offers food and fun in the Chicagoland area! We have all your favorite Slot Machines and Table Games in an exciting yet relaxing atmosphere!
Open Now
Hours Today: 8:00 AM - 6:00 AM
See all hours
Contact
151 N Joliet St, Joliet, IL 60432-4018
Website
+1 815-740-7800
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Reviews (782)
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Reviewed yesterday via mobile

The casino is nice. We were upgraded to a suite on the top floor without asking. I'm assuming because of the level of our players card. The suite was fantastic. The only thing I could find wrong with it was the the hook for the...More

Date of experience: February 2019
Thank 162,803
Reviewed 3 weeks ago via mobile

My friends and I have been coming to Harrah’s Casino Joliet for about 20 years to celebrate our prospective birthdays. It’s been 2 years since our last visit and we were underwhelmed with our last stay. However, after our current stay (I haven’t even checked...More

Date of experience: January 2019
Thank christinea554
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded 2 weeks ago

Thanks for the review, we appreciate the feedback.

Reviewed January 8, 2019 via mobile

Very deceiving chain, stayed 1-2-19 to 1-4-19, it's a small casino, the buffet was closed for an unknown reason, was gave a $10 dining credit to opt out of room service, since the buffet was closed I used it at the grill, ordered the cod...More

Date of experience: January 2019
1  Thank Larry E
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded 4 weeks ago

Thank you for your review. We're sorry about your disappointment, we appreciate your feedback and will take it into consideration.

Reviewed December 30, 2018

You would think that a busy night, the employees and management would be at their best. Well that was that the case, on Saturday night. The employees working behind the buffet, filling empty bowls and cutting meat, are some of the most unhappy people around....More

Date of experience: December 2018
1  Thank lcn7312018
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded December 31, 2018

Thank you for the review. We appreciate the feedback and will look into this.

Reviewed December 25, 2018

great service,did not stay overnight. i lost but my husband hit a couple little jackpots will come back soon to try to get my money back. i highly recommend coming to harrahs to get the best comps for your money.

Review collected in partnership with Caesars Entertainment
Thank Curiosity49844723139
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded December 27, 2018

Thanks for the review! We hope on your next trip you have the luck your husband had!

Reviewed December 20, 2018

I did not stay overnight so I can't say anything about the Hotel but the Casino was clean and enjoyable. They do have a smoking room but no smoking in the casino. I like to smoke and gamble at the same time. The staff was...More

Review collected in partnership with Caesars Entertainment
Thank H11DYtimothyg
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded December 27, 2018

Thanks for the review, we're glad you enjoyed your visit.

Reviewed December 11, 2018

did not stay in the hotel, but the gamind experience was okay i enjoyed the selection of machines and the table play was okay. The food is excellent crab legs and the grill was delicious service was great in the food areas love their promotions...More

Review collected in partnership with Caesars Entertainment
Thank pamelabN9540OL
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded December 17, 2018

Thanks for the review. We appreciate your feedback.

Reviewed November 10, 2018 via mobile

Great place wish it was in a different location away from the downtown area you get alot of people who are just hanging out there that are homeless

Date of experience: November 2018
Thank travelgg12
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded November 12, 2018

Thanks for the review, we appreciate the feedback.

Reviewed November 8, 2018 via mobile

I wish the friendly service and wonderful hosts could go with to Vegas. My casino Host Andrew handles all the hassles of reservations making it easy to return. I enjoy the variety of games and I win often. Can’t say the same at a few...More

Date of experience: November 2018
Thank DAC
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded November 12, 2018

Thanks for the review!

Reviewed October 3, 2018

We were surprised at the variety of slot machines offered. They had a good size selection of video poker machines, some with full pay schedules at the $ level. Drink service was excellent.

Date of experience: September 2018
Thank CaptainBill2010
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded October 9, 2018

Thanks for the review!

View more reviews
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Questions & Answers
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NancyM1108
February 4, 2019|
Answer
Response from DAC | Reviewed this property |
I would call them as this is a super unique question. I’m inclined to say no simply because it’s two parking garages and you wouldn’t fit. Good luck :)
1
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tedWisconsin
April 6, 2018|
AnswerShow all 7 answers
Response from snewbfire | Reviewed this property |
It is a nice property. As far as the casino goes I find it to be very stingy. I base this on quarter video poker which is my game of choice. Very bad paytables for quarter VP. if you play the higher denominations I... More
0
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motley2us
November 12, 2017|
AnswerShow all 3 answers
Response from katsncasinos | Reviewed this property |
Yes, there is a small coffee pot, 2 packets of coffee (1 each regular & decaf)and condiments in the rooms. The front desk area also has fresh brewed coffee & tea complimentary for hotel guests from about 5 - 11 am.
1
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