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Harrah's Joliet Casino

Closed Now: 8:00 AM - 6:00 AM
Open today: 8:00 AM - 6:00 AM
Review Highlights
a day at the casino

great service,did not stay overnight. i lost but my husband hit a couple little jackpots will come... read more

Review collected in partnership with Caesars Entertainment

Reviewed 4 weeks ago
Curiosity49844723139
Harrahs Joliet

I did not stay overnight so I can't say anything about the Hotel but the Casino was clean and... read more

Review collected in partnership with Caesars Entertainment

Reviewed 4 weeks ago
H11DYtimothyg
,
Toledo
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Traveler Overview
  • Excellent44%
  • Very good27%
  • Average18%
  • Poor5%
  • Terrible6%
Travelers talk about
“non smoking”(20 reviews)
“video poker”(14 reviews)
About
In the heart of historic downtown Joliet, Harrah's Casino offers food and fun in the Chicagoland area! We have all your favorite Slot Machines and Table Games in an exciting yet relaxing atmosphere!
Closed Now
Hours Today: 8:00 AM - 6:00 AM
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Contact
151 N Joliet St, Joliet, IL 60432-4018
Website
+1 815-740-7800
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Reviews (780)
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1 - 10 of 778 reviews
Reviewed 2 weeks ago via mobile

Very deceiving chain, stayed 1-2-19 to 1-4-19, it's a small casino, the buffet was closed for an unknown reason, was gave a $10 dining credit to opt out of room service, since the buffet was closed I used it at the grill, ordered the cod...More

Date of experience: January 2019
Thank Larry E
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded 1 week ago

Thank you for your review. We're sorry about your disappointment, we appreciate your feedback and will take it into consideration.

Reviewed 3 weeks ago

You would think that a busy night, the employees and management would be at their best. Well that was that the case, on Saturday night. The employees working behind the buffet, filling empty bowls and cutting meat, are some of the most unhappy people around....More

Date of experience: December 2018
Thank lcn7312018
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded 3 weeks ago

Thank you for the review. We appreciate the feedback and will look into this.

Reviewed 4 weeks ago

great service,did not stay overnight. i lost but my husband hit a couple little jackpots will come back soon to try to get my money back. i highly recommend coming to harrahs to get the best comps for your money.

Review collected in partnership with Caesars Entertainment
Thank Curiosity49844723139
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded 3 weeks ago

Thanks for the review! We hope on your next trip you have the luck your husband had!

Reviewed 4 weeks ago

I did not stay overnight so I can't say anything about the Hotel but the Casino was clean and enjoyable. They do have a smoking room but no smoking in the casino. I like to smoke and gamble at the same time. The staff was...More

Review collected in partnership with Caesars Entertainment
Thank H11DYtimothyg
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded 3 weeks ago

Thanks for the review, we're glad you enjoyed your visit.

Reviewed December 11, 2018

did not stay in the hotel, but the gamind experience was okay i enjoyed the selection of machines and the table play was okay. The food is excellent crab legs and the grill was delicious service was great in the food areas love their promotions...More

Review collected in partnership with Caesars Entertainment
Thank pamelabN9540OL
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded December 17, 2018

Thanks for the review. We appreciate your feedback.

Reviewed November 10, 2018 via mobile

Great place wish it was in a different location away from the downtown area you get alot of people who are just hanging out there that are homeless

Date of experience: November 2018
Thank travelgg12
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded November 12, 2018

Thanks for the review, we appreciate the feedback.

Reviewed November 8, 2018 via mobile

I wish the friendly service and wonderful hosts could go with to Vegas. My casino Host Andrew handles all the hassles of reservations making it easy to return. I enjoy the variety of games and I win often. Can’t say the same at a few...More

Date of experience: November 2018
Thank DAC
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded November 12, 2018

Thanks for the review!

Reviewed October 3, 2018

We were surprised at the variety of slot machines offered. They had a good size selection of video poker machines, some with full pay schedules at the $ level. Drink service was excellent.

Date of experience: September 2018
Thank CaptainBill2010
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded October 9, 2018

Thanks for the review!

Reviewed September 16, 2018

Took a nice day trip to the casino. Easy to get to. Good selection of slots, lots of tables. The casino is clean, non-smoking, but does have a smoking lounge that is a separate, well ventilated room off the casino floor. Free coffee and soft...More

Date of experience: September 2018
3  Thank Pauline199001
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded September 18, 2018

Thanks for the review! We're glad you enjoyed your visit!

Reviewed September 4, 2018

This casino is a fun trip. Workers are great- atmosphere is great. Would recommend for a fun night out.

Date of experience: July 2018
Thank bardock578
Sean M, Manager at Harrah's Joliet Casino, responded to this reviewResponded September 4, 2018

Thanks for the review. Come back any time!

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Questions & Answers
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tedWisconsin
April 6, 2018|
AnswerShow all 7 answers
Response from snewbfire | Reviewed this property |
It is a nice property. As far as the casino goes I find it to be very stingy. I base this on quarter video poker which is my game of choice. Very bad paytables for quarter VP. if you play the higher denominations I... More
0
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motley2us
November 12, 2017|
AnswerShow all 3 answers
Response from katsncasinos | Reviewed this property |
Yes, there is a small coffee pot, 2 packets of coffee (1 each regular & decaf)and condiments in the rooms. The front desk area also has fresh brewed coffee & tea complimentary for hotel guests from about 5 - 11 am.
1
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yousley
September 18, 2017|
AnswerShow all 11 answers
Response from umbrella100 | Reviewed this property |
I believe so.
1
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