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Empress River Casino

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Address: 2300 Empress Drive, Joliet, IL 60434
Phone Number: 888-4-EMPRESS (US only), 815-744-9400

TripAdvisor Reviewer Highlights

Read all 28 reviews
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  • 6
    Excellent
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    Very good
  • 7
    Average
  • 4
    Poor
  • 7
    Terrible
Something different. It is now the Hollywood casino

The buffet was excellent food very good. Staff on the floor of casino were very helpful. Refreshments non alcoholic you serve yourself. There is smoking outside of the casino... read more

3 of 5 starsReviewed June 15, 2016
Barbara S
,
Gold Canyon, Arizona
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28 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Gold Canyon, Arizona
Level Contributor
11 reviews
5 attraction reviews
3 of 5 stars Reviewed June 15, 2016

The buffet was excellent food very good. Staff on the floor of casino were very helpful. Refreshments non alcoholic you serve yourself. There is smoking outside of the casino not inside

Helpful?
Thank Barbara S
Chicago, Illinois
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 1, 2015

Nice hotel clean average staff helpful will stay again in the future lost a bracelet called but no one every got back to me, left it in the room I guess the maid enjoyed it it was a memory bracelet my husband has cancer and he started this bracelet with charms of events and our love

Helpful?
1 Thank Lenell K
La Grange, Illinois
Level Contributor
43 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 20, 2015

DON'T GO FOR THE FOOD! Smelly, dirty and smokey is all I can say about this place overall. And that's from someone who W ON.

Helpful?
Thank Diana B
Ann Arbor, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed June 5, 2015

Casino was smoke free. Good variety of games. Table games included a $5 blackjack table. Adjacent sports bar very enjoyable and reasonably priced beverages and food.

Helpful?
Thank Ken V
Heber Springs, Arkansas
Level Contributor
3 reviews
4 of 5 stars Reviewed May 3, 2015

After Harrah's tried to rob me I went to the Empress/Hollywood casino and had a good time. The slots were average tight but the food was good.

Helpful?
Thank Richard C
Chicago, Illinois
Level Contributor
292 reviews
152 attraction reviews
common_n_attraction_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed October 21, 2014

JMJ It gives the allusion that all is happy and winning but that's smoke and mirrors. As you talk to others around you, no one is winning! Go downtown to Harrahs where the action is.

Helpful?
4 Thank mother15
Douglasville, Georgia
Level Contributor
39 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 23, 2014

The Empress Casino no longer exists. Back before Hollywood bought it and re modeled, the Empress was Jolly Good. I won on several occasions. Starting with Craps, Black Jack and Video Poker. I seldom left without a few winnings.

Helpful?
4 Thank john a
Joliet, IL
Level Contributor
79 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed November 25, 2013 via mobile

It is now Hollywood Casino and has been for at least two years. It has been updated after an extensive fire in the Casino over two years ago.

Helpful?
8 Thank jvmurph
ottawa, Illinois, USA
Level Contributor
128 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 24, 2013

went with some friends. music was loud, won some money, seen a few people from our area. we did not eat any food, just drank. haha

Helpful?
3 Thank karenk00
Amarillo, Texas
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 23, 2013

Best seafood buffet! Pavilion looks great since I was there last. No luck on slots or tables, but everything almost made my loss worth it.

Helpful?
2 Thank texasty1980

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