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Empress River Casino

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Address: 2300 Empress Dr, Joliet, IL 60436-9504
Phone Number: 888-4-EMPRESS (US only), 815-744-9400

TripAdvisor Reviewer Highlights

Read all 29 reviews
Visitor rating
  • 6
  • 4
    Very good
  • 8
  • 4
  • 7
Can't win here

Maybe it's me, but I have never won a dime at this casino. Outside is nicer than inside. Restaurants are just ok.

3 of 5 bubblesReviewed 3 weeks ago
Norma S
New Lenox, IL
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29 Reviews from our TripAdvisor Community

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Time of year
Showing 29: English reviews
New Lenox, IL
Level Contributor
24 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Maybe it's me, but I have never won a dime at this casino. Outside is nicer than inside. Restaurants are just ok.

Thank Norma S
Gold Canyon, Arizona
Level Contributor
11 reviews
5 attraction reviews
3 of 5 bubbles Reviewed June 15, 2016

The buffet was excellent food very good. Staff on the floor of casino were very helpful. Refreshments non alcoholic you serve yourself. There is smoking outside of the casino not inside

Thank Barbara S
Chicago, Illinois
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed July 1, 2015

Nice hotel clean average staff helpful will stay again in the future lost a bracelet called but no one every got back to me, left it in the room I guess the maid enjoyed it it was a memory bracelet my husband has cancer and he started this bracelet with charms of events and our love

2 Thank Lenell K
La Grange, Illinois
Level Contributor
45 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed June 20, 2015

DON'T GO FOR THE FOOD! Smelly, dirty and smokey is all I can say about this place overall. And that's from someone who W ON.

Thank Diana B
Ann Arbor, Michigan
Level Contributor
4 reviews
5 of 5 bubbles Reviewed June 5, 2015

Casino was smoke free. Good variety of games. Table games included a $5 blackjack table. Adjacent sports bar very enjoyable and reasonably priced beverages and food.

Thank Ken V
Heber Springs, Arkansas
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 3, 2015

After Harrah's tried to rob me I went to the Empress/Hollywood casino and had a good time. The slots were average tight but the food was good.

Thank Richard C
Chicago, Illinois
Level Contributor
313 reviews
164 attraction reviews
common_n_attraction_reviews_1bd8 113 helpful votes
3 of 5 bubbles Reviewed October 21, 2014

JMJ It gives the allusion that all is happy and winning but that's smoke and mirrors. As you talk to others around you, no one is winning! Go downtown to Harrahs where the action is.

4 Thank mother15
Douglasville, Georgia
Level Contributor
39 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed April 23, 2014

The Empress Casino no longer exists. Back before Hollywood bought it and re modeled, the Empress was Jolly Good. I won on several occasions. Starting with Craps, Black Jack and Video Poker. I seldom left without a few winnings.

4 Thank john a
Joliet, IL
Level Contributor
81 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed November 25, 2013 via mobile

It is now Hollywood Casino and has been for at least two years. It has been updated after an extensive fire in the Casino over two years ago.

8 Thank jvmurph
ottawa, Illinois, USA
Level Contributor
135 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

went with some friends. music was loud, won some money, seen a few people from our area. we did not eat any food, just drank. haha

3 Thank karenk00

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