Rivers Casino Des Plaines
Rivers Casino Des Plaines
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
Rivers Casino is Chicagoland’s premier gaming destination! Located minutes from Chicago’s O’Hare International Airport and Rosemont’s entertainment district, Rivers Casino has over 1,000 of the hottest slots and nearly 70 table games with the best action around available 24 hours a day. Looking for game day fun? Visit BetRivers Sportsbook and catch every minute of the game on a High-Definition LED Wall from premium stadium seating. From steaks to burgers to Asian cuisine, Rivers Casino has seven dining options sure to please the most discriminating palate. Free parking is available on-site. For lodging and transportation needs, please visit RiversCasino.com. Rivers Casino is proud to offer our team members a safe place to work and our guests a safe place to play.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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3.5
725 reviews
Excellent
202
Very good
181
Average
178
Poor
65
Terrible
99

Bob E
Chicago, Illinois, United States4 contributions
Jan 2020
Went on New Years eve as several times in the past and the place was too small and too crowded . I have downgraded my rating for this place as they ruined the Dance and Concert space turning it into a boring Sports bar in order to fit more Machines apparently . Felt a little less classy seeing them frisk Customers on the way in and then needing to squeeze sideways to move around .Rosemont may be lucky they lost the original bid as the original intended site has become a wonderful entertainment district .
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ken k
Onsted, MI1,049 contributions
May 2022 • Family
Came with family on s Saturday night. There was four of us. We all played slots. The casino was very crowded. Very few small denomination slot machines, even 2 cent machines minimum bet was a dollar. I could not win anything. I lost $90, my wife and son each felt the same and lost. My other son won $300 on one of the few quarter machines. It is just average by casino standards.
Written May 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

psudino
Weehawken, NJ3,731 contributions
Sep 2021
Casino's like this are only good if you are in the area. There is no real draw to it otherwise. This one in particular has an excellent restaurant called Hugo's, but otherwise it's a gaming casino. It looks like any standard casino and has games like any standard casino. A couple of our business colleague's wanted to shoot craps so we joined them, but when the serious gamblers were done, there wasn't much else so we left.

It's a standard small casino.
Written June 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

GambletoGamble Entertainment
Hammond, IN10 contributions
Mar 2021 • Friends
The Rivers Casino Desplains, contains one of the best steak houses in the midwest. My recent trip was pure gambling, yet walking past the Hugos Frog restaurant brought back great memories. The food there gave Vegas a run for their money.

O.K., now the gambling... They appear very safe their if you are still worried about Corona Virus. Everything appears clean and classy. The moment you walk in the place they screen and provide masks. They use whatever algorithms provided by the health proffesionals to distance and seperate games for protocal safety measures.

The slots there can not be beat. We are talkjng practically any slot you like. I have seen and played video poker, keno, and roulette as well on the screens.
Table games are all over in a circular set up. Blackjack, Three Card Poker, Texas holdem, Baccarat, and some other games I personally have never tried. FYI there is no Caribbean Stud (most casinos no longer carry that game).

Due to the casinos popularity, if you can not afford $25 min I recommend playing during the week
The weekends are poppin and the drinks there are top notch. Yes, I need to also add the new sportsbook has a Vegas set up seating area with a big screen ( very lovely).

A recent artcle about Rivers Casino Desplains informs the consumer that they are expanding their casino!
From what I recall they are adding a Poker Room! This addition also involves more space for other casino games and banquet events. I am very impressed and thrilled to have written this review. Hopefully, I have informed you and good luck!

I do not work for Rivers Casino or any other casino for that matter. Please gamble responsively and don't drink and drive. You will find many nearby hotels in Rosemont that have a Vegas feel.
Written March 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Subscribe2MyYoutube! Thank you for the positive review! We take a lot of pride in being the best casino in Chicagoland. We’re glad your visit was a great one! We hope to see you again soon!
Written April 8, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ron P
1 contribution
Mar 2022
Surprise today. Security scanners at the doors. Not only do they make you walk from black card parking in the garage on the third floor through their construction area on the 1st floor - when you get there, a line greets you because now they make you go through a scanner. The employee told me I had to go back all the way to black card parking because I had a small folding swiss army knife. Took my party back out.
Written March 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you X8388OLronp for taking the time to share your feedback on these 2 matters. Scanners have been regularly utilized at entertainment and sports venues for many years; and therefore, we have also made the decision to install these as a proactive measure for the added safety of our guests and Team Members. In regards to the parking garage, we do apologize for the inconvenience. We kept the temporary walkway from the 3rd floor open for as long as possible. However, in order for us to finalize the upper level expansion, we had to close access for anyone parking in the garage through the completion of the project, which should be done by early April. Thank you for your patience and understanding as we work through the final phases of construction, and we hope that you visit again soon.
Written March 17, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

catlleya s.
1 contribution
Nov 2021
i've been going on and off this casino for almost a decade now. i used to be a black card holder too.

poor customer service and no good experience to speak off. the cage line is almost always long line. you will bleed your nose to ask for food here. i don't even sign up for any mailers. entitled white male pit boss 11/20/21 PM said on face shouting brazenly "that he can't comp for food because i was comped the night before and that i made a comment before that i don't like it here and to bring my business elsewhere". i stood up and left. classic rivers casino experience. it's like to give food comp will come from his own pockets. i basically played atleast $6k+ on 1st night and within 24 hrs. came back to play some more with $3k+. how many people bring $10k in 24 hrs. to play? it's not like i play penny slots for a minute nor i am just hanging around and asking for superbowl tickets. i only play at high limit and starts $100 a hand. playing $10k in 24 hrs. garnered me $11. it's not even enough to buy yourself a meal. it's not you can buy yourself your own meal but it is the principle.for that amount of $ you play, food of all things shouldn't be an issue but in this casino is.

you are treated like a garbage. not even talked to me like female and most of all as a decent human being. VERY DEGRADING. i've wrote a review very similar to this experience few years back. instead of checking the issue out if it is true and use it to improve the quality of service or experience, they make a note that you commented or complained and you will be just remembered for that.

why i come here you might wonder? it is just the nearest casino where i am at and the next one will be atleast 30 miles out. i only come out here in as rare as i possibly can.
Written November 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Swixz. It is unfortunate that you did not experience the level of guest service you expected. We pride ourselves on making sure our guests have the best experience possible. We’d love to contact you to learn more about your visit so we can better address your concerns. . Please contact us directly at desp.guestservice@rushst.com and reference your review in Tripadvisor and provide your contact information.
Written November 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Apr 2022 • Couples
A+++ NO SMOKING! SAFE! Smells great! The three most wonderful ladies at the welcome counter! Professional, clear instructions, not rushing us off, perfect and nice! The face of the casino is this first place we stop and Bree, Susan, and Dorothy made our first impression here as one of our favorite casinos we have ever visited. My wife is a retired flight attendant and I’m retired Navy. Been to hundreds of casinos and I can say this one is Safe! No crack heads like MGM in Vegas lol… I witnessed the guy next to me win over $4000 on the slots! Took a photo to prove it. We got a free soda drink without an attitude like we normally always get from other casinos. Wish there was a free soda station, but it was not hard to find the waitress. I received a military card that gave us 25% off food so that was cool. New customers receive $10 to play with and a great band to hold your card to your pants. Finally have a place where every race can mingle without anything feeling strange. This place is perfect for adults to come and have fun!!! Without a worry… great tables live energy.
Written April 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for sharing detailed highlights of your visit to Rivers Casino! Our team at Rush Rewards strives to provide guests with the most friendly and memorable customer service experience possible. We are proud of Bree, Susan and Dorothy and appreciate you recognizing the difference they made during your visit to create a great first impression of the Rivers team!
Written May 6, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Derrick T
1 contribution
Jun 2021 • Couples
In the last 2 months we've been there 4 times. Each time we spent together more than $1000. The Spanish 21 tables stakes away end up at $25. The pit person see you winning a little at the lower stakes then raise the table minimum. I never received good rewards and when we do have offers they are during the weekdays. Saturday nights are terrible with the loud music. Too loud and the selection isn't for the older crowd that is the main money source I'm sure.
Written July 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you 293derrickt for your feedback. We apologize that your experiences at Rivers have not met your expectations. We pride ourselves on making sure our guests have the best experience possible each visit. We would appreciate the opportunity to discuss your concerns directly with you. Please contact us directly at desp.guestservice@rushst.com and reference your review in Tripadvisor.
Written August 4, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ralph R
1 contribution
Jul 2021 • Friends
My brother and I said at a $25 blackjack table for four hours. No one approached us to ask if we had a players card, or we would like a players card. We had our bed up to 150 and $200 several times and found that not being approached was kind of curious.
Written July 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking the time to review your visit with us. We are disappointed to hear about your experience and would appreciate the opportunity to discuss in more detail. Please contact us directly at desp.guestservice@rushst.com and reference your review in Tripadvisor.
Written July 20, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

John K
1 contribution
Jun 2022 • Solo
Hats off to dealer Anthony B and pit boss Pete. I sat down at blackjack and had the most fun I’ve had in years. Anthony has a great spirit as a dealer and is always rooting for patrons to win. I wish more dealers were like him.
Written June 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello John! Thank you for the great review. We are happy to hear that both Pete and Anthony were able to make your gaming experience a great one. We hope to welcome you back soon!
Written June 22, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Rivers Casino Des Plaines - All You Need to Know BEFORE You Go

Frequently Asked Questions about Rivers Casino Des Plaines

Rivers Casino Des Plaines is open:
  • Sun - Sat 12:00 AM - 11:59 PM


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