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Gray Line Tours Chicago

27 E Monroe St Ste 515, Chicago, IL 60603-5647
+1 312-251-3107
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Chicago Grand Half-Day Tour
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Chicago Grand Tour and Admission to 360 Chicago (formerly John Hancock...
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  • Excellent21%
  • Very good19%
  • Average11%
  • Poor16%
  • Terrible30%
Travelers talk about
27 E Monroe St Ste 515, Chicago, IL 60603-5647
Downtown / The Loop
+1 312-251-3107
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Reviews (197)
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11 - 20 of 197 reviews

Reviewed July 13, 2016

Tour(s) conducted via bus.(not as pictured above). Morning tour and afternoon tour cover different sections of the city. We took both for the full experience and enjoyed it. Knowledgeable driver/tour guide able to describe the sights well.

Thank riedar
Reviewed July 6, 2016

Had a wonderful tour with Manny as our guide and Pat as our driver. Very informative tour, with great driving. Manny had humor, knowledge and was diverse in his stories. Not only architecture, but art, history and sports were included in his presentation. I had...More

Thank 229barbaraz
Reviewed July 3, 2016

This tour is an option from the Chicago GO Card. We took the 2-hour Historic Chicago South Bus Tour. First off, we picked up our tickets at a table in the Gift Shop on the first floor of the Palmer House Hilton. It felt like...More

Thank LI_NYtoOH
Reviewed July 2, 2016 via mobile

We purchased a Go pass which included a hop on and hop off pass. We went to the designated spot and we were told the location did not have a scanning machine. We were then directed 8 blocks away that they assured us would have...More

Thank Jason G
Reviewed May 7, 2016

The Gray Line Tour does offer a good overview of Chicago. The combined North/South Loop tour will take about 4 hours and will cost around $50.00. I had hoped for a bit of historical information to be included in the tour, but heard mostly sports...More

Thank Kay S
Reviewed May 6, 2016 via mobile

I felt strongly disappointed by the Historic Chicago South Shore Tour. To start off with, the bus is old, smelly and stuffy. Secondly, the tour was around 30 min delayed because a passenger got stuck in traffic. I understand we are supposed to cooperate with...More

Thank BiaMenes
Reviewed April 29, 2016 via mobile

We did the four hour tour on a dreary rainy day on April. Gray line picked us up at the hotel, was early, so were we. The pleasant trolley driver brought us to meet our tour bus, and we were all set. Many tours switch...More

Thank lindabA5916XG
Reviewed March 10, 2016

We could not get anyone to answer the phone or emails to confirm our hotel pick-up after we purchased tickets online. Our concierge finally contacted them and the time was different than their website. The bus was late for our pick-up, even at their altered...More

18  Thank GuyFromAtlanta_GA
Reviewed February 17, 2016

I was in Chicago for four days and saw a groupon for the four hour tour and a ticket to the Chicago 360. I was very pleased of the tour, the driver was very knowledgeable about the city, he even sang some songs. I will...More

Thank Jorge G
Reviewed January 29, 2016

We took thus tour of North & South Chicago including the John Hancock Observatory. The tour was extensive and our tour guide, Leon, was very knowledgeable. We highly recommend this tour.

Thank Roseann S
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
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Questions & AnswersAsk a question
Edie M
What hotels are close to the pick up and drop off points. We used this tour service in Washington DC and we were one block's walk to get on and off - loved it!
July 3, 2015|
Answer Show all 3 answers
Response from Sandra D | Property representative |
Hello Edie, There are over 90 hotels in the downtown area which we service. Our main office is located inside of the Palmer House Hilton which is a lovely hotel to stay at. There is also a hotel called the Silversmith... More
I will be going into Philly. What is the best form of transportation to take?
December 28, 2014|
Response from Sandra D | Property representative |
Hello, We only service Chicago and have no information about Philadelphia. Thank You.