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Traveler Overview
  • Excellent51%
  • Very good9%
  • Average5%
  • Poor6%
  • Terrible29%
Travelers talk about
“cupcake tour”(34 reviews)
“cupcakes”(46 reviews)
“our tour guide”(58 reviews)
Tapping the best local expertise we curate information rich, entertaining, eye-opening tours in cities all over the world. Whether you're visiting a new city or have lived their for years, our curated range of walking tours, food tours, and private...more
Suggested duration: 2-3 hours
Chicago, IL 60611
+1 844-245-8874
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Reviews (258)
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All reviews cupcake tour cupcakes our tour guide entire tour chicago history two hours seth stops chinatown
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1 - 10 of 258 reviews
Reviewed 3 weeks ago

We arrived early at the designated location and waited for 45 minutes. No guide ever showed up. We went into the chocolate shop at the meeting location and asked the manager about the chocolate tour. She has no knowledge of a tour at that location....More

Thank moehlermail
Reviewed September 8, 2018 via mobile

Please help!! The tour guide never showed up. We waited 45 minutes. I need a refund and I can’t get a hold of anyone. Please help!!

Thank Kelsey B
Reviewed July 30, 2018

I went on the cupcake tour with a couple of friends. We were looking forward to the calories and having a great afternoon. From what I can tell by the reviews, we were very fortunate to get Jill as our tour guide. She was on...More

2  Thank SedonaGal1
Reviewed April 22, 2018

We took the Best Tours chocolate tour in Chicago yesterday that started with 8 people (4 pairs who didn't know each other) standing in front of the sign for the Wrigley Building as instructed in the email. We were instructed to be there at 11:45...More

2  Thank lindafraut
Reviewed January 28, 2018 via mobile

I took my pregnant wife on a chocolate tour for our baby moon. We showed up at the start time and were unable to find anyone. We walked in the local shops and surrounding area asking if anyone was familiar with the tour. No one...More

3  Thank Bearsfan1984
Reviewed July 30, 2017

Received a 4 pass gift for a Chinatown tour. After the tour was cancelled twice we were finally able to get a "You're Tour Is On" for Saturday. Received a text from Best Tours one hour before the tour saying that the tour was good...More

Thank 687joyce
Reviewed July 9, 2017

Booked a Chicago Cupcake Tour for 10 people. Received an email confirmation and a text confirmation (right before the tour) that we were all set. Arrived early for the tour and called Best Tours to confirm that we were in the right location only to...More

Thank amvanevery
Reviewed June 18, 2017

Overall I enjoyed our Riverwalk tour. We bought a voucher thru Living Social and everything went smoothly, from purchasing to scheduling. Our guide texted me an hour prior to say the tour was still on and that if we were running late to let her...More

Thank Mep1027
Reviewed May 26, 2017 via mobile

This tour is a must see if you have any interest in architecture. The volunteer from the Architecture Foundation that guided our tour was very knowledgeable, witty, and passionate. Be prepared to take great photos and learn a lot about Chicago's history. If you desire...More

Thank caseysusan
Reviewed May 16, 2017

Never book a tour with this company. On Mother's Day, 2017, I booked their Cupcake & Macaron tour in Chicago. The tour was supposed to start at 3:00pm. No tour guide showed up. We left at 3:40pm. I tried contacting them through support and email,...More

Thank Gary K
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