We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

American Girl Place

Certificate of Excellence
Magnificent Mile
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 835 N Michigan Ave, Water Tower Place, Chicago, IL 60611-2203
Phone Number: 877-247-5223
10:00 am - 8:00 pm
Open now
See all hours
Sun 9:00 am - 6:00 pm
Mon - Thu 10:00 am - 8:00 pm
Fri - Sat 9:00 am - 9:00 pm
Recommended length of visit: <1 hour
Fee: No

Discover why American Girl Place® Chicago is more than just a store—it’s a...

Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!

read more

TripAdvisor Reviewer Highlights

Read all 358 reviews
Visitor rating
  • 222
  • 90
    Very good
  • 18
  • 3
  • 6
Magical Day...

Had a magical outing with my daughter around the Holidays. She got to customize an outfit for one of her American Girl dolls, had her doll's hair styled, and also went to brunch... read more

5 of 5 starsReviewed 3 weeks ago
Battle Creek, Michigan
via mobile
Add Photo Write a Review

358 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 339: English reviews
Level Contributor
1,124 reviews
862 attraction reviews
common_n_attraction_reviews_1bd8 446 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I know the American Girls are very popular currently. Heck, I had to beg one out of my parents when I was a kid. But all the same, this craze is getting out of hand. The shop is huge and had whatever you want to get but still it is just a doll shop and very expensive at that.

Thank jehenson81
Battle Creek, Michigan
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Had a magical outing with my daughter around the Holidays. She got to customize an outfit for one of her American Girl dolls, had her doll's hair styled, and also went to brunch with her doll as well. Was a very memorable way to spend a special day together :)

Thank KasiaReviews4u
Level Contributor
11 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My 13yo American Girl Doll collector loved this place. She loved that there was so much space and so many options. On the other hand, she likes our local store because there are more employees available and they know about everything in the store. She felt that the Signature Studio did not have enough options, but then she is on... More 

Thank Tracy S
Windsor, Canada
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

If you were a little girl loves American dolls this is the place for her. My two girls spent an hour just looking. Please note that the dolls can be pricey but an outfit or two for your doll could be a nice experience.

Thank Stacie L
Memphis, Tennessee
Level Contributor
28 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 20, 2016 via mobile

This store is a little girls fantasy come true. The staff are all friendly and knowledgeable. The experience is magical for little girls. Come prepared to shell out some coin but it is worth it to see their little faces. Great experience for parents and kids (not good for most big brothers).

Thank Amanda B
Sterling Heights
Level Contributor
31 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 18, 2016

My husband and I just took our Granddaughter there to have lunch with her doll Kit. What an absolutely fantastic experience she had. They make every girl feel like she's the most important person there. The Restaurant is first class and the food was very good. The Store is so beautiful and our Granddaughter loved how they had everything laid... More 

Thank Travelier_9
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 16, 2016 via mobile

A nice shop to visit if you have children who likes dolls. The prices are quite steep but well worth the experience. Me and the joys just went to the sports shop on the higher levels in the same building.

Thank Seb I
Baltimore, Maryland, United States
Level Contributor
23 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 15, 2016

Promised our girls (5 and 8) a trip to the AG store and café after a long car trip from the east coast. The staff here was wonderful without exception. We've been enough so that we know the deal, ie. hair appointments for the dolls need to be scheduled an hour or two in advance, café reservations need to be... More 

Thank Jennifer E
Level Contributor
27 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 13, 2016 via mobile

This was our second birthday trip to America Girl Store. We started by picking out her doll and an extra outfit. Next we went to the cafe to have lunch with our new doll. The menu is good .. We got sticky buns to begin, appetizers , then our meal and lastly dessert of chocolate moose and cupcake.. The price... More 

Thank 297ceciliaw
Homer Glen
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 3, 2016 via mobile

Always enjoy our trip to American Girl. Be prepared with a list of things you need to add to your collection or you could go home with too much.... But as a grandma.... That's ok.😊. We had a great dinner. There is beer and wine for the adults in the group. If you happen to stop in and don't have... More 

Thank Genie57_10

Travelers who viewed American Girl Place also viewed


Been to American Girl Place? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of American Girl Place and other visitors
3 questions
Ask a question

See all questions (3)

Questions? Get answers from American Girl Place staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.