We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

American Girl Place

Certificate of Excellence
Magnificent Mile
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 835 N Michigan Ave, Water Tower Place, Chicago, IL 60611-2203
Phone Number: 877-247-5223
10:00 am - 8:00 pm
Open now
See all hours
Sun 9:00 am - 6:00 pm
Mon - Thu 10:00 am - 8:00 pm
Fri - Sat 9:00 am - 9:00 pm
Recommended length of visit: <1 hour
Fee: No

Discover why American Girl Place® Chicago is more than just a store—it’s a...

Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!

read more

TripAdvisor Reviewer Highlights

Read all 354 reviews
Visitor rating
  • 220
  • 89
    Very good
  • 17
  • 3
  • 6
Why wasn't this around when I was little??

This store is a little girls fantasy come true. The staff are all friendly and knowledgeable. The experience is magical for little girls. Come prepared to shell out some coin but... read more

5 of 5 starsReviewed 5 days ago
Amanda B
Memphis, Tennessee
via mobile
Add Photo Write a Review

354 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 335: English reviews
Memphis, Tennessee
Level Contributor
25 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This store is a little girls fantasy come true. The staff are all friendly and knowledgeable. The experience is magical for little girls. Come prepared to shell out some coin but it is worth it to see their little faces. Great experience for parents and kids (not good for most big brothers).

Thank Amanda B
Sterling Heights
Level Contributor
31 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just took our Granddaughter there to have lunch with her doll Kit. What an absolutely fantastic experience she had. They make every girl feel like she's the most important person there. The Restaurant is first class and the food was very good. The Store is so beautiful and our Granddaughter loved how they had everything laid... More 

Thank Travelier_9
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

A nice shop to visit if you have children who likes dolls. The prices are quite steep but well worth the experience. Me and the joys just went to the sports shop on the higher levels in the same building.

Thank Seb I
Baltimore, Maryland, United States
Level Contributor
23 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Promised our girls (5 and 8) a trip to the AG store and café after a long car trip from the east coast. The staff here was wonderful without exception. We've been enough so that we know the deal, ie. hair appointments for the dolls need to be scheduled an hour or two in advance, café reservations need to be... More 

Thank Jennifer E
Level Contributor
24 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was our second birthday trip to America Girl Store. We started by picking out her doll and an extra outfit. Next we went to the cafe to have lunch with our new doll. The menu is good .. We got sticky buns to begin, appetizers , then our meal and lastly dessert of chocolate moose and cupcake.. The price... More 

Thank 297ceciliaw
Homer Glen
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Always enjoy our trip to American Girl. Be prepared with a list of things you need to add to your collection or you could go home with too much.... But as a grandma.... That's ok.😊. We had a great dinner. There is beer and wine for the adults in the group. If you happen to stop in and don't have... More 

Thank Genie57_10
Hong Kong
Level Contributor
113 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed 3 weeks ago

While visiting the American Girl Place I was reminded of the importance of smashing the patriarchy whenever possible. The store is completely full of racist, heteronormative and exclusionary depictions of acceptable femininity. For anyone with the capacity to think, or simply exist beyond the experience of a thin upper middle class white girl, the American Girl Place is not a... More 

Thank juxworks
Level Contributor
155 reviews
58 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First visit but overwhelmed with all the American girl stuff, If you like dolls, this is the place for you. They have e erything for the American Girl dolls. A little overwhelming and not cheap.

Thank Ginger0529
Level Contributor
186 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We took our two daughters, ages 3 & 9, to visit and my oldest really enjoyed herself. She brought her AG doll from home and we paid to get her hair brushed and fingernails painted. They done a very good job and my daughter was pleased. The store is expensive so plan on spending some money. I figured this would... More 

Thank shifty_travels
Auburn, Indiana
Level Contributor
51 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

I found this store to be very clean and organized. Friendly an helpful staff, pricey but that was expected.

Thank Jeff M

Travelers who viewed American Girl Place also viewed


Been to American Girl Place? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of American Girl Place and other visitors
3 questions
Ask a question

See all questions (3)

Questions? Get answers from American Girl Place staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.