We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book In Advance
All photos (332)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent48%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible2%
Travelers talk about
“marshall fields”(186 reviews)
“walnut room”(155 reviews)
“frango mints”(36 reviews)
Suggested duration: 1-2 hours
Local Weather
Powered by Weather Underground
111 N State St, Chicago, IL 60602-1659
Downtown / The Loop
+1 312-781-1000
Ways to Experience Macy's on State Street
from $55.35
More Info
from $55.35
More Info
Reviews (1,226)
Filter reviews
948 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviews marshall fields walnut room frango mints tiffany ceiling flagship store pot pie flower show beautiful store huge store great sales shopping experience christmas season great shopping the lower level beautiful building the loop macys
Updating list...
1 - 10 of 948 reviews
Reviewed yesterday

Macy's never lived up to the store it took over-Marshall Fields but with the upcoming improvements maybe it'll improve. Some of the traditions are still around the holidays but once the top 7 floors are converted to office space, the hope is the Macy's first...More

Thank Andy R
Reviewed 3 days ago via mobile

Check out the makeup at MAC. You can get your makeup done before a quick date night or pickup your favorite blush. Be sure to stop in!

Thank Zieglerkt
Reviewed 4 days ago

This old elegant department store displays well the splendor of a bygone era, look up at the ceilings to admire the mosaics and stained glass ceilings.

Thank work-to-travelMI
Reviewed 1 week ago

Our tour guide told us about this Macy's and how it used to be The Marshall Field and Co. building while we were on the bus. I didn't know what that meant but she said it is beautiful inside and has a stained glass museum...More

Thank Jenngr74
Reviewed 2 weeks ago

This is the largest Macy's I have ever seen, an entire City block and I think 12 stories, all Macy's. On the ground floor go to center of building or ask a sales person where to see the Tiffany Ceiling Mosaic. Louis Tiffany designed this...More

Thank kirpatt2016
Reviewed 3 weeks ago via mobile

The exterior reminds you of Marshall Fields and the interior is as beautiful. Lots of high end goods at high end prices. Treat yourselves.

Thank NeilD1810
Reviewed 4 weeks ago

The history of the building oozes! You can imagine past times very easily, and how this store was a flag ship for department stores everywhere! Several of the floors do not seem to be used for retail currently, but there is still plenty to keep...More

Thank Corrib
Reviewed September 13, 2018 via mobile

While the outside reminds you of the original Marshall Fields that that was the original tenant here, inside it has the same feel as most Macy stores The more iconic pieces can be found on the outside of the building.

Thank McWett
Reviewed September 12, 2018 via mobile

A friend wanted to see if the Walnut room was still in the store, since he remembered it from holiday time when he was a child. We had an excellent lunch and The Service was very attentive. If you want a leisurely lunch, I would...More

Thank Wayne T
Reviewed September 8, 2018 via mobile

Vast department store in the loop. So much choice. I really like the Walnut room restaurant. The ceilings are very beautiful in the stores.

Thank IAN D
View more reviews
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
Nearby HotelsSee all 200 nearby hotels
The Alise Chicago - A Staypineapple Hotel
2,247 reviews
.08 miles away
Cambria Hotel Chicago Loop - Theatre District
214 reviews
.09 miles away
theWit Chicago - a DoubleTree by Hilton Hotel
2,893 reviews
.11 miles away
Virgin Hotels Chicago
1,683 reviews
.14 miles away
Nearby RestaurantsSee all 10,734 nearby restaurants
Magnolia Bakery
334 reviews
.04 miles away
Garrett Popcorn Shops
48 reviews
.07 miles away
Walnut Room
480 reviews
.08 miles away
175 reviews
.06 miles away
Nearby AttractionsSee all 2,133 nearby attractions
Goodman Theatre
396 reviews
.12 miles away
Oriental Theatre
411 reviews
.08 miles away
The Chicago Theatre
719 reviews
.08 miles away
Questions & Answers
Ask a question
July 11, 2018|
AnswerShow all 3 answers
Response from LauraP10563 | Reviewed this property |
I left my luggage behind the desk. Ask them, they are friendly.
Google Translation
December 7, 2016|
AnswerShow all 5 answers
Response from 631micky25 | Reviewed this property |
No, Macy's does not have valet. It is better to walk there from your near by hotel.
December 25, 2015|
AnswerShow all 3 answers
Response from James C | Reviewed this property |
the web site says: Shopping may be the star attraction on most visits to Macy's but over the holidays, tradition shines bright. As the first store to ever feature holiday windows for the pure fun and joy of the season... More