360 Chicago Observation Deck

360 Chicago Observation Deck

360 Chicago Observation Deck
4.5
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM
Sunday
9:00 AM - 9:00 PM
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About
Located on the 94th floor of the John Hancock Center, 360 CHICAGO offers breathtaking views of Chicago’s skyline, the lakefront, and four states. It’s the only place you can enjoy Chicago’s highest thrill ride, TILT – a giant moving platform that literally TILTs visitors over the edge of the building. Relax at BAR 94 with local favorites, a large cocktail selection, and front-row seating to the city’s best views from 1,000 feet up. Explore HD interactive touch screens in seven languages and learn more about the Windy City. If you really want to experience Chicago, make your first stop 360 CHICAGO.
Suggested duration
1-2 hours
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Admission tickets
from $30.00
All you need to step foot in the door.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
10,990 reviews
Excellent
6,853
Very good
3,114
Average
747
Poor
167
Terrible
111

MNowosad
San Jose, CA131 contributions
Oct 2022
The 360 CHICAGO Observation Deck offers wonderful views of the Chicago skyline and the Lake Michigan shore. As the name of the attraction says (and weather permitting), one can take great pictures of the city in all directions. I strongly recommend buying the Chicago City PASS, if planning to visit other attractions in the town, since the combo price is much cheaper than buying individual tickets for each attraction.
Written December 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review of 360 Chicago! We're glad to hear that you enjoyed the views from our observation deck. We appreciate hearing your feedback and hope that you can come again soon.
Written December 19, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mrstraveller1
York, UK1,898 contributions
Dec 2022 • Solo
It’s one of those Chicago tick box attractions I guess, & I did enjoy my visit. It was a clear but quiet day, so a seamless, no queue experience for me.
Goes without saying, the views are incredible. I opted for the View & Sip ticket, which encompassed entry & a syrupy cocktail in the naff Cloudbar. I figured after the syrupy cocktail I might psyche myself up to do‘Tilt’, the touristy add on which involves being tipped at an angle via a moveable glass & steel platform, over the side of the building, enabling sick bucket inducing, downward facing views of the city streets 1000ft below. l did, & it was petrifying, but blessedly short. As with these kind of attractions, it’s a factory line, with the usual overpriced cheesy photos & tat shop. Quite a well known wheeze if you want to experience the views but avoid the queues & not pay entry, is to whizz straight up the dedicated elevator to the Signature Lounge, where you can admire the vistas for the price of a syrupy cocktail, or touristy meal!
Written December 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review of 360 Chicago! We appreciate hearing your feedback as it helps us improve the 360 Chicago experience. Thank you for visiting our observation deck, and we hope that you can return again whenever you're in Chicago.
Written December 19, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lisa J
1 contribution
Jun 2022 • Family
We visited and did Chicago 360 with Tilt, and since it was the night before my birthday, got the package with the drink. It was a good experience, but not as great as I expected. The staff who were running the downstairs activities, the elevator, and the bar were very nice, welcoming, and helpful. However , the employees who were working the Tilt were not any of those things. I basically felt as if my children and I were putting them out by being there. It was a new experience for my kids, and they were apprehensive. The demeanor of the e plain that area DID NOT help. Additionally, I feel I paid a decent ticket price for this activity, but half of the 94th floor was under construction. There was no bar, everything was canned. The area to sit was small and very limited, and one side was completely blocked off. I wish I had known about the construction before I visited.
Written June 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Eric T
Detroit, MI95 contributions
Jul 2022
My wife and I went during sunset. There were a nice size crowd taking in the views of the city as the sun began to set. It was fun to experience the lean-out window that makes it appear you are falling, but it was quick (something to experience, but I won't do it again). The glare from the overhead interior lights will show as reflections in your images of the city (you may not care). Don't use flash if you can help it. You do get to see a lot of Chicago on all four sides. There is seating away from the windows to experience the sunset/sunrises. This is a fun experience. Also you can grab a bite at the resturants ground level like Benihanna, Cheese Cake Factory.
Written August 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review of 360 Chicago. We appreciate hearing your feedback about your experience with our observation deck and TILT. We hope that you'll visit us again whenever you're back in Chicago.
Written August 11, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

T1357EFstevenm
Vista, CA6 contributions
Dec 2019 • Family
Concerns: I took my grandson who was 6 and insisted on going on the tilt. There was no line, but when I bought the tickets and took him to the tilt window wall, he got scared and would not get near it. I had to force him to get on it and hold onto him during the tilt which was not easy. They do not let a child be in the same tilt platform with the adult and he was next to me which made holding on to him a major problem.
Pros: I asked the staff the wait time is to get to the top and they told me an hour. The wait was 50 minutes and they were accurate. Great views, the windows are floor to ceiling and easy to see in all directions. Apparently the clouds lowered significantly during our wait in line. We could see everything very clearly below the cloud level as the clouds were just above us. We could not see the top of the Willis Tower and Trump tower. Very Glad I did not wait to go to the top of the Willis Tower as we would not have seen anything.
Recommendation: In hindsight, I should have bought the city pass as it allows you to access the VIP wait lines that are much shorter and/or I also recommend saving 20% by buying online in advance. Do not be surprised if a child is afraid of getting on the tilt. We had looked out the windows seeing the city below and then watched thru the tilt window of the people on the tilt before I bought the tickets as he kept asking to go. Once inside it looks and feels different which scared him.
Written March 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanks for the feedback. We don’t let more than one person per window on TILT at a time for safety reasons, and your safety is our top priority. We encourage everyone to watch TILT in action if they’re unsure about trying it, and there’s absolutely no pressure to do it if someone is uncomfortable or afraid. We hope you can come back again sometime.
Written March 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Barb S
Cuba, MO12 contributions
May 2022 • Solo
I assumed by the name we would have a 360 degree view of the city. No you get a 180 degree view and pay the full price. The space they have is cluttered with things to buy and eat and drink. Which means less space for the viewers who seem to be more interested in taking their own pictures. I feel it is a tourist trap and way over priced. It cost me $30 for the ticket and the same amount to park. If you really want to go you might want to wait until they finish their construction project. One of the workers told me it was supposed to be done 3 weeks ago and now they say it will take a bit longer. If they would have offered it at half price I wouldn’t complain. They scammed us instead.
Written May 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Marc Kolsters
San Francisco, CA5 contributions
Feb 2022
Outstanding views from the building. Easy access and right down town. Close to shops and many attractions. T Building is still used a a office building. Great staff to assist. Weekends and holidays may have long wait times or crowds. Parking is difficult since its in a busy part of the city. It is within walking distance of most hotels in the area. If you want to get higher than the 305 meters, try the Sky Deck in the John Hancock building.
Written February 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Charles B
Montreal, Canada33 contributions
Mar 2020
360 Chicago, the observation deck atop the John Hancock Center, offers a great view of downtown Chicago, Lake Michigan and surrounding areas. Compared to the Skydeck Chicago observation deck at the top of the Willis (Sears) Tower, 360 Chicago is a better view, a shorter wait time and a more pleasant experience, all for a lower price. If you're doing only one skyscraper observation deck, 360 Chicago is by far the better choice.
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanks for the 5-star review of 360 CHICAGO Observation Deck! We're thrilled you prefer us over the other tower. Hope to see you again soon!
Written September 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Susan D
Huntington Beach, CA1,336 contributions
Oct 2021 • Friends
The price is ridiculous. $37 to go to the top which includes one drink. There is no food available except maybe some chips etc. We purchased tickets for the next day at 8pm. We arrive at 8:05 and they wouldn’t let us go up. What the heck. It closes at 9pm but why should they care if we weren’t able only stay 45 or 50 minutes. Anyway, we complained and the graciously refunded our money but we would have liked to go up.
Written October 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

SeniorTravelerTF
Fort Atkinson1,082 contributions
Jul 2021
We visited in July, but it fit into our plans on a hazy day and the view was limited. Also, with no sunshine, the city just looks tired and dirty seeing the tops of buildings. All the exhibits and signs at the top were inactive, possibly because of COVID, so we did not know what we were looking at or any explanation whatsoever. Obligatory gift shop at the start of the ride up and, to make sure you can drop some tourist money, another at the top. The walkway on the bottom, from tickets to the elevator, was the most interesting part, describing Chicago neighborhoods and their history. Call before you go to make sure the exhibits/displays on top have been restored.
Written August 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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360 Chicago Observation Deck - All You Need to Know BEFORE You Go

Frequently Asked Questions about 360 Chicago Observation Deck

360 Chicago Observation Deck is open:
  • Sun - Thu 9:00 AM - 9:00 PM
  • Fri - Sat 9:00 AM - 11:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

360 Chicago Observation Deck admission prices can vary. Entrance tickets currently cost $30.00, while a popular guided tour starts around $5.00 per person. See all 11 360 Chicago Observation Deck tickets and tours on Tripadvisor

360 Chicago Observation Deck can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 11 360 Chicago Observation Deck tickets and tours on Tripadvisor

According to Tripadvisor travelers, these are the best ways to experience 360 Chicago Observation Deck: See all 360 Chicago Observation Deck experiences on Tripadvisor