360 Chicago Observation Deck

360 Chicago Observation Deck: Hours, Address, 360 Chicago Observation Deck Reviews: 4.5/5

360 Chicago Observation Deck

360 Chicago Observation Deck
4.5
Architectural Buildings • Observation Decks & Towers
9:00 AM - 11:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM
Sunday
9:00 AM - 9:00 PM
About
Located on the 94th floor of the John Hancock Center, 360 CHICAGO offers breathtaking views of Chicago’s skyline, the lakefront, and four states. It’s the only place you can enjoy Chicago’s highest thrill ride, TILT – a giant moving platform that literally TILTs visitors over the edge of the building. Relax at BAR 94 with local favorites, a large cocktail selection, and front-row seating to the city’s best views from 1,000 feet up. Explore HD interactive touch screens in seven languages and learn more about the Windy City. If you really want to experience Chicago, make your first stop 360 CHICAGO.
Suggested duration
1-2 hours
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Admission tickets
from $30.00
All you need to step foot in the door.
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Popular mentions

4.5
10,859 reviews
Excellent
6,800
Very good
3,079
Average
733
Poor
154
Terrible
96

Missymel11
20 contributions
Kinda cool at sunset
Was a part of the City Pass (which I highly recommend ). This was just another tall building with a 360 degree view. I would not recommend the Signature Bar, as I was made to feel embarrassed & pity for being a solo female who asked for a table for 1 (way over priced for beer). Did the Tilt, meh, I would not pay the extra $7 for it. But a good place to see the Chicago Skyline & watch a sunset.
Written June 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

chs70
Albuquerque30 contributions
Great Time!
May 2021
We went memorial weekend, and did not have to stand in line or wait. great views of chicago. My kids loved it. would recommend this little adventure.
Written June 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

BubbaG1812
38 contributions
Worth it
If u want to see the top of Chicago n u r staying near Michigan ave go up to the 94th floor. The staff was so friendly downstairs. The elevator helper was so sweet and quick. The views are amazing. We actually saw a beach from up there which helped plan the rest of the day. We did the tilt I don’t recommend it if u r scared of heights or fear of falling out of a building. It’s pretty scary n I wasn’t a fan but my kid loved it. Have fun it’s worth it for the views
Written June 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Erica T
Kilgore, TX2 contributions
Worst experience in Chicago
May 2021
We had a reserved time slot for 430. We arrived right at time and saw a line out the door, we automatically assumed it was for people who did not have a reservation or for people who were waiting for one of the restaurants. We were wrong. There was a line out the door. The worker at the front told us that it was at least a 2 hour wait to the top. We were like 2 hours sounds like a lot but surely it won't be that long. It was all of two hours to get to the top. There were also people who tried to sneak into line ahead of the outdoor, and some people were able to, which I found to be ridiculous. After we got up to the top it was another hour just to get back down. It was insane to me. The views were nice, but the wait was not worth it. I would save your money and just go to Willis Tower/Skydeck. Much better view and way shorter wait.
Written June 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
We sincerely apologize for the long lines you experienced during your visit on Memorial Day Weekend. We are actively investigating issues that caused abnormally long wait times. We are working hard to fix these problems immediately and will do everything we can to move people up and down as quickly as possible.
Written June 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amanda G
Atlanta, GA25 contributions
If you want to stand in line for hours, this is your place!
May 2021
We arrived about 10 minutes before our timed online reservation. We waited in line about 20 minutes and didn't even make it halfway to the check-in kiosk where we were told the wait would be 2+ hours! We decided we didn't want to waste our entire afternoon standing in line and left to go do other things. The next night we went to Skydeck Chicago and it was a breeze getting up and down. If you want to go up one of the towers, choose Skydeck Chicago over 360 Chicago.
Written June 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
We’re aware there were abnormally long lines on Memorial Day Weekend and sincerely apologize. The last thing we want to do is make you wait for longer than expected. We normally comfortably welcome guests with half hour time slots, but this obviously did not happen this weekend. We work really hard to provide a positive experience to our visitors and are actively taking steps to make sure this does not happen again.
Written June 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Julie
1 contribution
Worst experience
We had been here pre-covid and really enjoyed it, but this was the worst experience we’ve had here. Reserved a time slot and waited in line for 3 hours. On top of that, once you’re let inside you wait by the door before getting moved to a hallway. Once moved to the hallway there was a good 15 people in line that were not in front of us before and the staff was being paid off by some snob to allow their friends to bring liquor and other friends to their spot in line. Seriously the worst experience.
Written May 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for the feedback. We sincerely apologize for the long lines you experienced during your visit on Memorial Day Weekend. We are actively investigating issues that caused abnormally long wait times. We are working hard to fix these problems immediately and will do everything we can to move people up and down as quickly as possible.
Written June 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laura Moreno
Boston, MA1 contribution
WORST EXPERIENCE EVER IN CHICAGO
May 2021 • Couples
This is the worst experience that you can have in Chicago. It is a scam. They sell tickets for every half an hour, but there's no way they can honor that. It's a 3+ hours wait until you actually can get inside.
Moreover, there is no organization at all. No one knows how to cope with the mess of having hundred of people packing the building and the surroundings. DO NOT WASTE YOUR TIME AND YOUR MONEY HERE.

We finally gave up when we saw that, after 2h in a line, there was another line with the same amount of people that in the previous one.
Written May 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
We’re aware there were abnormally long lines on Memorial Day Weekend and sincerely apologize. The last thing we want to do is make you wait for longer than expected. We normally comfortably welcome guests with half hour time slots, but this obviously did not happen this weekend. We work really hard to provide a positive experience to our visitors and are actively taking steps to make sure this does not happen again.
Written June 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rafael Martin
1 contribution
DO NOT WASTER YOUR TIME AND MONEY HERE
May 2021 • Couples
This experience was so awful I don't even know where to start. This is my first review ever at tripadvisor, but I feel like people should be warn what they are getting into.
Tickets are sold in 30-min timeslots. You are told to get there within 30 minutes of your selected time slot, and be prepared for a 30-40 minutes wait.
However, they clearly sold more tickets they could accept. We got there right at our time and wait for 2+ hours outside just to get in the building and realize we were just half way through. It felt as a scam. No organization whatsoever, and no signs that the company even thinks of holding themselves accountable for such a lame way of doing things. My advice: take your money and time away from this and enjoy everything else the city has to offer.
Written May 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for the feedback. We sincerely apologize for the long lines you experienced during your visit on Memorial Day Weekend. We are actively investigating issues that caused abnormally long wait times. We are working hard to fix these problems immediately and will do everything we can to move people up and down as quickly as possible.
Written June 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sonja W
Bloomfield Hills, MI31 contributions
Where Reservations don’t mean reservations 😂
Reservation definition to reserve - except of course at the Chicago 360 observation deck where it means a 2 hour + wait in a queue past your actual scheduled time and we aren’t even at the lift.

So clearly the team at the deck can’t count, can’t read or don’t understand. Either way a painful experience beset with the typical Disney style you are near the end of the line oh no your not really at the end of the line surprises - so if you are planning a day in Chicago expect to spend a lot of it in a line.
Written May 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
We’re aware there were abnormally long lines on Memorial Day Weekend and sincerely apologize. The last thing we want to do is make you wait for longer than expected. We work really hard to provide a positive experience to our visitors and are actively taking steps to make sure this does not happen again.
Written June 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Karina W
Denver, CO81 contributions
Worth the wait- but expect a wait!
The 360 Chicago experience is incredible, just anticipate a wait. These employees deserve a raise just due to the extreme reactions about the wait time. I’m beyond impressed with their composure, perseverance, and respect. So, if you buy a ticket- expect a wait, and get over it. Then- experience some amazing views.
Written May 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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Frequently Asked Questions about 360 Chicago Observation Deck

360 Chicago Observation Deck is open:
  • Sun - Thu 9:00 AM - 9:00 PM
  • Fri - Sat 9:00 AM - 11:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

360 Chicago Observation Deck admission prices can vary. Entrance tickets currently cost $30.00, while a popular guided tour starts around $26.10 per person. See all 13 360 Chicago Observation Deck tickets and tours on Tripadvisor

360 Chicago Observation Deck can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 13 360 Chicago Observation Deck tickets and tours on Tripadvisor

According to Tripadvisor travelers, these are the best ways to experience 360 Chicago Observation Deck: See all 360 Chicago Observation Deck experiences on Tripadvisor


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