We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

360 Chicago Observation Deck

Certificate of Excellence
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Neighborhoods
Neighborhoods
Get directions
Address: 875 N Michigan Ave, 94th Floor, Chicago, IL 60611-1803 (Formerly John Hancock Center / Observatory)
Phone Number:
+1 312-751-3681
Website
Today
9:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 9:00 am - 11:00 pm
Description:

Ride one of the fastest elevators in the world and come enjoy expansive...

Ride one of the fastest elevators in the world and come enjoy expansive views from the 94th floor of the John Hancock building. Enjoy a full panoramic view of the city of Chicago and test your nerves and experience a unique view by riding TILT. Enjoy one of our famous Chicago sunsets while sipping cocktails from our bar and cafe.

read more
Book In Advance
More Info
$20.50*
and up
360 Chicago Observation Deck (formerly John Hancock Observatory) Admission
More Info
$69.00*
and up
360 Chicago Observation Deck (formerly John Hancock Observatory) Admission with...
More Info
$63.00*
and up
Chicago Grand Tour and Admission to 360 Chicago (formerly John Hancock...

TripAdvisor Reviewer Highlights

Read all 6,945 reviews
Visitor rating
  • 3130
    Excellent
  • 1589
    Very good
  • 412
    Average
  • 77
    Poor
  • 21
    Terrible
360 Chicago

Enjoy the sunset at the top of an amazing skyscraper in downtown Chicago. The city's skyline can be seen at its best in this observatory.

5 of 5 bubblesReviewed yesterday
Voyager_8899
,
Chicago, Illinois
via mobile
Add Photo Write a Review

6,945 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 5,229: English reviews
Scottsdale, Arizona
Level Contributor
35 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed yesterday NEW via mobile

Clean lobby, short lines, quick elevator ride. You get to the 94th floor, walk around once, twice and then what? No guides, nothing exciting. Hope Willis Tower has more to offer tomorrow.

Helpful?
Thank MVDaddio
Chicago, Illinois
Level Contributor
8 reviews
8 attraction reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

Enjoy the sunset at the top of an amazing skyscraper in downtown Chicago. The city's skyline can be seen at its best in this observatory.

Helpful?
Thank Voyager_8899
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

had drinks only...$17 per drink..worth the view. might have to wait for a window seat...was busy when we visited.

Helpful?
Thank Joe H
Buffalo, Wyoming
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW

Visited in February and went at night. Had some of the best views of Chicago. Would love to go again next time in Chicago to see it at sunset or during the day time.

Helpful?
Thank Matthew J
Rob N, Manager at 360 Chicago Observation Deck, responded to this review

Thanks! We'd love to have you back for sunset. More 

Chewelah
Level Contributor
7 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

This has the best views of the city, and you can stay as long as you like. Unfortunately, it is way overpriced, at over $20 for a single entry.

Helpful?
Thank Dean H
Rob N, Manager at 360 Chicago Observation Deck, responded to this review

Thank you for your feedback. We absolutely want our guests to get the most value for their money. We are committed to remaining the most affordable observation deck in Chicago, and cheaper than comparable attractions (Willis Tower, Top of the Rock, Space Needle, CN Tower, etc.). If you decide to come back, be sure and buy from our website where... More 

Skelleftea, Sweden
Level Contributor
89 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

Went here for the view. The observation deck was what I thought was the right thing for me. It was not! I dont wanna go there with a bunch of kids messing about. I want peace and a drink. The Lounge at 96th is the place to go. They got a minimum debit for visiting (I think it was 25$... More 

Helpful?
Thank Dick H
Rob N, Manager at 360 Chicago Observation Deck, responded to this review

Thanks for the feedback. The Signature Lounge is a separate business with 50% less of a view. They do not charge for admission but, as you found out firsthand, the drink minimum often adds up to more (admission to 360 is $18.45 when tickets are bought online). We understand the observation deck isn't for everyone, but we hope you can... More 

Tampa, Florida
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

The best experience. Very chilled environment. Views are available at 360. Cocktail bar overseeing the beach offers great service. Short wait times around 9 am.

Helpful?
Thank bengiland
Rob N, Manager at 360 Chicago Observation Deck, responded to this review

Thanks for the positive review! We're happy to hear you enjoyed our bar and hope you can join us again soon. More 

Newcastle upon Tyne, United Kingdom
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Visited this attraction at night and had stunning views of the city at night. Pay the extra $10 for a cocktail of the top.

Helpful?
Thank Kez D
Rob N, Manager at 360 Chicago Observation Deck, responded to this review

Thanks very much! We're pleased to hear you took advantage of our Cocktail & View ticket. Please visit us again the next time you are in the city. More 

Ipswich,UK
Level Contributor
158 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

We had looked at which tower to visit before we arrived and this didn't disappoint. Had a problem with tickets not scanning so took a extra 10 minutes backwards and forwards trying to sort that out. Decided on the Sun and Stars tour package,very good value. We had a delay unfortunately from arriving at the airport to getting here but... More 

Helpful?
Thank skeeter68
Rob N, Manager at 360 Chicago Observation Deck, responded to this review

Thank you very much for the nice review. Our Sun & Stars package is a great value. We're happy you were able to use it. Hope you can come back again soon! More 

Lima, Peru
Level Contributor
144 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 140 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

if you have never been to Chicago, this is a MUST!!! it is a very popular landmark and the b¡views are simple fantastic!!

Helpful?
Thank solei15
Rob N, Manager at 360 Chicago Observation Deck, responded to this review

Thank you kindly for the nice review! If there is anything you felt we could do to improve, feel free to fill out the contact form on our website. More 

Travelers who viewed 360 Chicago Observation Deck also viewed

 

Been to 360 Chicago Observation Deck? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of 360 Chicago Observation Deck and other visitors
22 questions
Ask a question
Chicago, Illinois
10 months ago
New Philadelphia, Pennsylvania
6 months ago
New York City, New York
Australia
11 days ago

See all questions (22)

Questions? Get answers from 360 Chicago Observation Deck staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighborhood