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I'm not sure what these pitiful people are expecting from a mall in a small town. Trying to compare this mall to one from a large city is ridiculous. It is just fine for a town this size. Whatever you are looking for there is a store in here where you can find it. Again If you're expecting a big city mall in a small town don't even bother to stop.…
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Date of experience: October 2019
1 Helpful vote
Helpful
Since the mall changed hands, there's been a serious lack of security, coupled with an increase in panhandling activities that are dangerous. Couples are working together in the parking lot to box customers in by their car and ask for money. This has happened on several occasions and been reported to the mall office. Security both inside the mall and outside are lacking. The entire building leaks terribly when it rains and they aren't making any repairs. Stores are leaving constantly. Mall management is rude and refuses to see the pileup of issues regarding this location. If you want to be safe while out shopping, you should look elsewhere.…
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Date of experience: August 2019
Helpful
This mall is pretty much exactly what you'd expect for a town the size of Carbondale. The stores are still open (mostly). There's a Gloria Jean's inside in you want a coffee, and you can go clothing shopping. You won't find all of the typical mall stores inside, but there are a few (Old Navy, JC Penney, Macy's, Hot Topic, Maurices, Journey's, Victoria's Secret, Buckle... a few more as well). I'm a big fan of Old Navy's activewear, so I tend to stop by the University Mall about once a month. The facility, including the bathrooms, is kept clean. It's somewhat quiet. If it's a cold day, and you want to go for a walk, you probably won't be the only one there walking the halls for a little exercise. You can walk around and/or buy stuff. Like I said... it's a mall.…
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Date of experience: July 2019
Helpful
I was on vacation visiting family and we decided to go to the mall. This is a sad little mall. If you are use to shopping in a big city mall you will be sadly disappointed. Not very much activity in the mall and the stores are sub par. For this area the mall is okay. Not very many choices in southern Illinois. If you are shopping in the area go to Wal-mart and Kohl's for better choices.…
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Date of experience: June 2018
Helpful
If I could say one good thing about this mall, it's that it has a pretty good restaurant inside. That's all.
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Date of experience: October 2017
Helpful