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Silver Mountain Resort

186 Reviews
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Silver Mountain Resort

186 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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IdahoGems wrote a review Oct 2020
Idaho Falls, Idaho438 contributions50 helpful votes
Had a fun day of skiing here mid-March of 2020. Covid was just being recognized but only minimal changes were happening on the hill. Ski gear keeps you covered and we didn't have to worry about it much. You take the gondola from the town to the main ski area and then the chairs from there. We had a fun day skiing `and the trails were well groomed. Food on the hill was pretty good but priced higher as ski hills tend to be.
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Date of experience: March 2020
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RightWay2travel wrote a review Aug 2020
82 contributions28 helpful votes
My best advice would be to just AVOID this bike resort altogether. We planned our whole vacation around this experience and was very disappointing. We made our bike reservations and paid weeks in advance and a day before arriving, the resort called and told us that one of the downhill bikes we rented was out of service and they were downgrading us. The next day we showed up and they told us ANOTHER one of our reserved bikes was being downgraded (2 out of 3 of our rentals) and that the rental I was supposed to be on was being serviced as well. The bike attendee went on about how they haven't seen this volume of business before and the bikes are all just being trashed. Seeing as we had no other option but to take the downgrade, we agreed to move forward. Immediately after agreeing to take the downgrade, we were asked to sign a paper waiving the insurance fee and we were liable for any damages on the bikes. We immediately declined this option and said we would pay the extra $25 for insurance. Personally I do not think you should presume that a customer doesn't want the insurance and rather approach it as if they would want it, especially after telling them that all your bikes are trashed from previous riders. My rental was all dirty and you could see it had a lot of unknown and known wear and tear on it. For resort prices and rentals, I just expected more quality and service than this. From my previous experiences at other resorts and bike parks, they have their bikes all serviced after hours and each bike was clean and in great condition. It is unfortunate they can't get on board with that kind of service too. I'm also pretty sure my downgraded bike was pulled from their "need to be serviced" bikes because he pointed at them all and said that they were all the ones with blue tags. Mine had a blue tag when he first gave it to me. Such a disappointment in quality and service. Also, it is fair to note that the helmet comes with your rental but you have to pay extra for knee and elbow pads. Luckily we had brought our own gear so we didn't have to pay even more money. Now on to the Gondola ride to get up to the bike trails. We have never been to a bike park that had you load your heavy bikes up into a Gondola. So we told the attendants this and one of the girl attendees, in particular, was treating us very poorly and aggressively yelling at us after we loaded our bikes to, "HURRY HURRY GET IN, GET IN!"We didn't know what we were supposed to get in. They had us get in the Gondola that was in front of our bikes and not behind it which is where we were confused. It was just overall a jostling experience and because of that, I didn't want to go back to the bottom and ride back up. The Gondola ride itself was okay, it takes a few minutes to get to the top and the view is pretty. The Gondolas are dirty and need to be cleaned and so you do not want to touch anything while you are in there. From the point where you get about halfway, you take ski lifts to the top and we were familiar with that from our other experiences so it was a tad bit smoother at that point. The trails themselves were again another disappointment. All unmaintained and ripped up with huge loose rock all over and big divots in the trails. The bike rental attendee told us they just had a race there about a month ago and so they were pretty bad. If you knew that your trails needed maintenance and it had been a month, wouldn't you have taken care of it by now? Send someone through and clean them up a little. Especially if people are paying a lot of money to use the trails in the meantime and this was a resort which is to be expected not a cheap or free bike park. So incredibly disappointed in our decision to come here and to add insult to injury the trail bike I was downgraded to was just not up to the task of the rocky bike trails. My wrists were shot from lack of adequate shocks on the bike and weren't getting much excitement out of the trails. Finally, we threw in the towel and after two tries of making it work and returned the bike. They did allow us to do a half-day rental after multiple attempts of requesting and since I was on a bike that just wasn't up to the task and we were back so early. They finally agreed, which I appreciate but it really didn't matter at the end of the day. I just really wanted to be up on the trails having a good time. I will NEVER NEVER EVER come here again and I would advise others to stick to nicer bike parks so you can get more for your money.
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Date of experience: August 2020
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Glenn F wrote a review Aug 2020
53 contributions11 helpful votes
We had a family vacation for a week with 12 adults and 7 children ages 7 and under. We rented a large house they had available for rent and a condo they had available. The house was marvelous. 6 large spacious bedrooms with all the amenities. Plenty of room for gathering. The covered porch in the back was wonderful. It included a hot tub and a fire pit. There are lots of things to do in the area in addition to the indoor water park and gondola like the Hiawatha Bike Trail, Hike to the Pulaski tunnel and the Crystal Mine museum. The Shoshone Golf Course was also beautiful and a fun course. Of utmost important are the pine tree cover mountains which cover the entire area.
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Date of experience: August 2020
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Newtraveler83 wrote a review Aug 2020
Idaho643 contributions59 helpful votes
This was such an amazing idea for utilizing the ski hill in the summer. The gondola ride was breathtaking, but a little nerve wrecking. The ride was LONG and the mountain is tall and steep! Definitely not for people with a fear of heights!. The food was fantastic and the servers were great even in the face of the restrictions from Covid. Very large portions with plenty to eat. We had the choice of three entrees- huckleberry ribs, teriyaki chicken skewers and lemon-dill salmon. We also got a salad, watermelon, pasta salad, and beans. All delicious! The idea to have a band there to entertain is a great idea! On the way down the mountain, the gondola stopped for about 20 minutes which was pretty miserable in the 100+ degree weather, but we realize that does happen sometimes. Would highly recommend to anyone without a fear of heights.
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Date of experience: August 2020
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traveler11196 wrote a review Jul 2020
Morrisville, Pennsylvania83 contributions74 helpful votes
We stayed here in 2014 and came back in 2020. It is great having the waterpark to keep kids occupied during a little down time. The surfing kept my 2 teenage boys busy. The waterslides and rest of the waterpark are more for younger kids, but it's still fun to try everything once. We also rented mountain bikes and took the gondola up to try the mountain biking. The description of the trails says that there are easier trails for more beginner mountain bikers. They do say that you need to be comfortable riding a bike. Well.....I have trail biked many times and am very good on a bike (in normal circumstances). The trails at the top of the mountain are NOT for beginners. My one son and I did one trail and called it a day. We did not enjoy it because we don't have the skills to manage it. The green trails were very rocky, with lots of hairpin turns and some steep parts. Now, if you're an avid mountain biker, you may not feel this way, but for someone just starting these are definitely not easy trails. My other son loved the biking and spent 4 hours on trails (greens and a couple blues). He's a very athletic kid so enjoyed the challenges. I'm glad I tried it, but just wanted to caution those who are beginners like myself. Most people biking it were prepared with knees pads, and other things needed for the trails.
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Date of experience: July 2020
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