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Tybee Jet Ski and Watersports

Tybee Island, GA, USA
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About Tybee Jet Ski and Watersports
Jet Ski & kayak Rental, Tours and kayak sales. Authorized Ocean Kayak Dealer
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Tybee Jet Ski and Watersports
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lindini wrote a review Jul 2020
Bloomington, Illinois99 contributions22 helpful votes
We rented kayaks for 4 hours and were given a map of where we could safely go. I was a little nervous as it was my first time in a kayak and I am not exactly the most in shape person I know! My fears were for nothing as I was paddling like a pro within minutes! We explored out to the lighthouse and around the inlets and saw so many dolphins up close I just couldn't believe it! We saw the dolphins hunting in circles and throwing fish in the air just feet away. It was a magical experience. I can't wait to go again. The staff was incredibly helpful and professional. I can't say enough and highly recommend giving it a try!
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Date of experience: July 2020
2 Helpful votes
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Funtogoexplore wrote a review Jul 2020
Cookeville, Tennessee4 contributions
I will NOT rent kayaks from this company again. It takes a lot for me to write a bad review of a kayak experience in beautiful scenery, but this company made what should have easily been a naturally great experience a bad one. We had a kayak adventure experience reserved for 3:30pm in the afternoon. The online paperwork said, in very strong words, that we should arrive 30 minutes early for the safety and information session. We arrived promptly at 3:00pm, and the kayaks weren’t ready until around 3:45. Then, right as we were hoping to leave, some jet skis came in. At this point, the kayaks finally ready for us were moved off to allow the jet skis to come in. Probably an hour after we got there, we were called over for the information session. We had gotten a really bad photocopy of a map and very little information on rules. We were told we could go to the lighthouse in one direction and a boat dock in the other. That was about it. When we made it to the lighthouse (staying 100 yards away as the rules stated), someone on a jet ski from the company came by to fuss at us for going to the lighthouse. This was literally part of the self-tour that was advertised. We were also told that jet skis took precedence over kayaks, and even though we paid $190 to rent the kayaks, we had no guarantee that we would be able to have them on the schedule as promised. Later when my husband was finished, he went to get the car keys from the office and had to sit around for a while because no one was in the office. This was a disappointing experience all around. We love Tybee, and everything is usually just wonderful. It was disappointing to end our trip on this note. I will definitely try kayaking these beautiful waterways again, but most definitely NOT with this company.
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Date of experience: August 2020
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The Payne Train wrote a review Jul 2020
Owensboro, Kentucky55 contributions2 helpful votes
+1
Had a great time with Tybee Jet Ski and Water-sports. I read some of the bad reviews first just to see if i saw the same behavior. I did not! Freddie and his crew were extremely helpful and extremely professional! They made sure we were well informed on our boundaries kayaking and giving some tips on where to go being as we had small children with us. Amazing time kayaking with the dolphins! The kids loved it and so did the adults. Thanks Freddie and crew for a wonderful time!!
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Date of experience: July 2020
1 Helpful vote
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P. M. Jarmon wrote a review Jul 2020
2 contributions1 helpful vote
Freddie and his staff are professional, customer service oriented and above all, safety first. My family and I had an absolute blast. The dolphins were an added bonus. Your trip to Tybee Island must include a visit here. Thanks Freddie for an awesome experience for and from my family and I.
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Date of experience: July 2020
2 Helpful votes
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ZoieBear wrote a review May 2020
Ypsilanti, Michigan17 contributions3 helpful votes
Very disappointed in customer service. We have rented from here almost every summer. We were turned away today because two of us owned our own kayaks and the rest were renting. They would not allow those who owned to launch at their site with the rest of our group. We were told to launch ourselves a 1/4 of a mile down the river in order to meet our group renting from them. Not a realistic expectation. We will never rent from them again. Very disappointed in their humanity. We were even willing to pay them a small service fee to launch our private boats from their dock with the kayaks that we were going to rent.
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Date of experience: May 2020
1 Helpful vote
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