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Great Wolf Lodge

241 Reviews
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Great Wolf Lodge

241 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
241Reviews15Q&A
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Krystal P wrote a review Apr 17
1 contribution
Don’t waste you’re money! I booked a 4 night stay with my 3 kids and was mad upon arrival. This is a one night stay place at best and the pictures on their website make it look awesome. Very good marketing to say the least and I fell for it. The water park was so over crowded during the day. No chairs were available. Beds were extremely uncomfortable. Fridge didn’t even get things cold. No water pressure in the sink. Food is crappy and over priced. Customer service was rude and half the employees didn’t even know the process for the packages they were offering. They are trying to be compliant with “COVID rules” but it’s a joke and causes more stress than anything. No soda machines so drinks are very limited and sold in cans only. The mini golf is maybe 30 feet by 30 feet. The bowling alley is a few lanes that are maybe a quarter of the size of a regular lane. You need reservations to do them by the way. Do yourself a favor and go to Legoland or Disney over this dump. Biggest waste of $1800.
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Date of experience: April 2021
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J M wrote a review Apr 16
1 contribution
My guests and i visited the indoor water park and noticed that there was fecal matter on the floor. When the staff noticed, they swept it up with a normal broom and dustpan...and that was all. FECAL MATTER IS BIOHAZARDOUS MATERIAL!!!! At the very least, they should have disinfected thoroughly....the floor and the broom/dustpan. Now that broom and dustpan will spread the bacteria from the fecal matter, everywhere it's used. DISGUSTING!!! I WILL NEVER BE BACK!!!
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Date of experience: April 2021
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camden19 wrote a review Apr 11
Winchester, Virginia236 contributions69 helpful votes
+1
Love the Great Wolf. Atlanta being our second different one so far. Lodge was clean, room was great and my kiddo had loads of fine. As much as you pay to stay there, the food and drinks should not be so overpriced, too much nickle and diming.
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Date of experience: April 2021
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MettaMommyof2 wrote a review Apr 10
Atlanta, Georgia14 contributions
Great Place to visit especially during the pandemic because everything was in one place. You can do so much without leaving the building. They were very accommodating with wheelchair access the accessible room was great since my daughter needed a wheelchair to get around. We will definitely be back… just wish the prices weren’t so high but you do get a better deal the earlier you book that’s the best way to get your money’s worth!!! Also with the price you pay I think more than the water park should be included in it.
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Date of experience: April 2021
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Tony M wrote a review Apr 10
Ozone Park9 contributions2 helpful votes
Worst experience ever! My mother in law has a service dog for her health conditions and she had a health scare and left the dog alone in the room and the dog did his service which is barking and we were told we had to leave. We must have checked in around 3ish and by five o clock we had to leave the pool and attend to this issue. After repeatedly asking Jessie to please allow us to stay it wont happen again, the only solution given was to purchase a kennel (get this they all close by 5 and Sundays they are closed; which means we would have to wait until Monday to get a service dog that would not be doing his service for a day!!!) So here we are my mother in law sicker and stressed, my niece didn't get to enjoy a well deserved birthday. To top everything off Jessie never came out to even speak with us face to face. So here we are waiting on our ride back.
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Date of experience: April 2021
1 Helpful vote
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