The Upper Hand Day Spa
The Upper Hand Day Spa
5
9:00 AM - 5:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
About
Our intimate full service day spa offers a variety of massages including our signature Four Hand Massage and Tian Di Bamboo Massage. Our facials are customized to each clients individual needs using Dermalogica and Glo Therapeutic Skin Care. Our Nail Lounge offers acrylic and gel nail enhancements, SNS powder coat system, manicures, pedicures and gel polish. Whether you choose to spend an hour or all day with us, we promise your visit will be exceptional. Visit our website and see all that we have to offer.
Duration: 1-2 hours
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  • 5.0 of 5 bubbles
    Amazing Me Time
    This place is amazing, a true gem!!! This was my first visit and I already scheduled my 2nd. I had a mani/Pedi and Gina was absolutely fabulous!!! The facility is extremely clean, very welcoming, staff is professional and polite. I highly recommend anyone who wants to treat themselves or family/friend for some me to definitely consider Upper Hand Day Spa.
    Visited June 2023
    Traveled solo
    Written June 28, 2023
  • 5.0 of 5 bubbles
    Touched by Heaven
    Omg! Marianne was heaven sent! Simply amazing. Scared to give my full review because I don't want her to get too booked! Lol! My new favorite masseuse. Best 90 minutes ever.
    Visited November 2023
    Traveled solo
    Written November 21, 2023
  • Yvonne H
    Conyers, Georgia
    5.0 of 5 bubbles
    Muscles Loosened
    I received a great massage from Ashley. I am so grateful they had an opening for a same day appointment. I arrived with so much tightness around my neck and shoulders, I asked for the deep tissue massage and I left with relaxed shoulders and body rejuvenated. I also received a wonderful pedicure from Ms. Kim.
    Visited February 2024
    Traveled solo
    Written February 9, 2024
  • 5.0 of 5 bubbles
    Worth every penny!
    I’ve been in 3 times for massages and once for energy work. All 3 therapists did an amazing job of relieving my neck and back pain and making me feel amazing. Phyllis is very talented and intuitive in chakra energy work as well. Highly recommend this business!
    Visited March 2024
    Traveled solo
    Written March 29, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles144 reviews
Excellent
137
Very good
3
Average
2
Poor
1
Terrible
1

Felicia
1 contribution
2.0 of 5 bubbles
Sep 2022 • Solo
My massage therapist, Brianna Brown, is very skilled and has great customer interaction.

I have been a customer for over a year I was called today to say I needed to put down 50% on the day before my appointment because a policy changed June changed July 9th 2020 22. No one has mentioned this policy to me to me last week at my appointment nor the many times I have been there for massages practically every 2 weeks since July 9th. I did not give permission to charge my account, the day before a scheduled appt then I was told I needed to rescheduled. This is not good customer service at all. NO ONE mentioned this policy at any prior to today on said phone call. On a couple of other occasions phone calls have been questionable yet I was easy going.
Written September 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am terribly sorry for any confusion that the phone call caused you. We didn't mean to stress you out, As many other small businesses trying to navigate through the aftermath of Covid-19, we had to make necessary changes to how we operate in order to keep our doors open. One of those changes was for the spa to start taking deposits from guests when booking an appointment. This was done across the board for all guests, new and regulars to help cut down on no shows. It was only fair to request this of everyone. It was a change that took sometime for everyone here to get into the swing of doing. All therapists at The Upper Hand work by appointment only and when a guest doesn't call to cancel that means we may have missed an opportunity to take care of someone else. It isn't anything personal. It's just us trying to keep our doors open for business. I had asked our front desk coordinator to contact all clients who didn't have a deposit on their account for the coming days ahead. She was only following orders. I know this response is very late in coming so I am a little rusty on why we asked if you could reschedule. I can only assume that your therapist was either sick or an emergency came up and she wasn't available to accommodate you on the day your were booked for. Again, it isn't our goal to create any stress on our clients. We only want to try and help you relax.
Written May 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tammy G
1 contribution
5.0 of 5 bubbles
Jun 2023 • Solo
This place is amazing, a true gem!!! This was my first visit and I already scheduled my 2nd. I had a mani/Pedi and Gina was absolutely fabulous!!! The facility is extremely clean, very welcoming, staff is professional and polite. I highly recommend anyone who wants to treat themselves or family/friend for some me to definitely consider Upper Hand Day Spa.
Written June 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Richard D
Superior, WI52 contributions
5.0 of 5 bubbles
Sep 2020 • Solo
2nd time back here. Not sure why I waited so long between visits. Of years, the Covid deal and the fact that I was working long, long days. No worries. They have the covid thing covered. Wash your hands, keep your mask on, lay on the table and relax. They'll do the rest. Katherine did both my massages and both were great. She used just the right "deep tissue" pressure. Hard enough to feel it and just short of me wincing. All I could manage was a low moan. If your hurting or just want some relaxation, give them as try. You WON'T be disappointed. Try the sauna to loosen up b 4 hand and it'll be that much better.
Written September 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for sharing your experience with us and I'm glad to hear that you tried out the Infrared Sauna. It does enhance your massage by warming tissue and increasing blood flow. We look forward to seeind you again soon.
Written September 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vic
3 contributions
5.0 of 5 bubbles
Jul 2021 • Solo
The actual massage was my favorite part of the experience. Brianna was very professional and on time and allowed me to upgrade my session even after she had started. She was able to loosen all my tensed muscles and when it was over I felt like a I had a new body.
Written July 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very happy to hear that you enjoyed your massage with Brianna. Thank you for sharing.
Written September 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Loretta B
1 contribution
5.0 of 5 bubbles
Feb 2020 • Couples
My husband wanted so bad to get these massages done for Valentines Day and they made time for us at the end of their shifts. They treated us like we was the first couples of the day. We didn’t feel rushed and was provided with the best massages ever.
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarah D
1 contribution
5.0 of 5 bubbles
Jul 2021 • Solo
Phylis is literally the best. I have tried around two other day spas.. one in Covington, one in Decatur.. a lot really don’t understand the science behind what they are doing and just put you in and out. Phylis is such a knowledgeable person. She has never hesitated to answer any question I have about my skincare routines, what she offers there, and my skin looks AMAZING! I rotate peels and micro needling, and I finally stopped breaking out. The products they offer are also just as equally amazing. The company itself has great reviews and has really helped with the oil on my face.
You won’t be disappointed with this place right here. They know skincare. Can’t attest to massages and nail services because I’ve never done those but I will say, it’s probably the same as the skin care.
Written July 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kind and positve words. It makes what we do here at our spa all the more rewarding. We all love what we do and work hard to deliver real results for people looking for positive change. It's always a pleasure having you here!
Written September 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alesia
1 contribution
5.0 of 5 bubbles
Jul 2020 • Solo
Even through COVID, the service is relaxing, as always. I have been going here for years, and I leave satisfied every time. Whether you are coming in to correct an issue (muscle pain, skin care, etc.) or just to relax, they are very effective for both purposes! Recommend deep tissue massage and/or facial or back purification with Katherine!
Written July 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for letting us know how much you enjoy your visits with us and that we are meeting your expectations. It's always nice to hear from our guests that we are doing a great job. We appreciate you and can't wait to see you again!
Written September 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mary Anne L
1 contribution
5.0 of 5 bubbles
Jan 2020 • Solo
I had a Swedish massage with Amber. It was awesome! Just the right amount of pressure, focused on my trouble spot, and she was silent during the session which was great since I like to zone out during the experience. I highly recommend her. I had a late evening appointment, so when I was done I was so relaxed that I wanted to just stay there and sleep over!
Written January 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elizzabeth D
1 contribution
5.0 of 5 bubbles
Feb 2023 • Solo
This is my first time at Trying Upper, a Hand Spa. I am so thrilled that I located this place. They even have a Infared sauna session which I tried, and I think I’m hooked. I had Kila as my massage person and she is absolutely amazing. She listens well and the massage was the best I’ve ever had, it is over a week now and my body still feels fantastic
Written February 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking time to give us feedback on your visit with us. We appreciate your business.
Written May 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jenniferlW9167FD
Atlanta, GA1 contribution
4.0 of 5 bubbles
Feb 2021 • Solo
My 90 min. Muscle Melt massage with David was just what I needed!!! He was very professional, the pressure was excellent and the room temperature was just right!!
I will definitely book him again soon!!!

On a bad note my initial reception was VERY cold!
Staff completely ignored me. When I asked a question about other services, I was told to view the website.
Reception staff should be a more attentive and friendly!!
Written February 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'm happy to hear that you enjoyed your massage and do apologize that you didn't get the attention that you were looking for at the reception desk. We do try to answer all questions when every possible. I'm not sure what the circumstances where that day, that didn't allow us to fully address your question(s). If the phones were terribly busy ringing that day, it may have been that the receptionist felt that suggesting a visit to our website would better help answer your questions. We are still maintaining a limited number of people in the lobby at any one time for social distancing, so it may have been that as well. Again, I do apologize that your answers were not addressed to your satisfaction.
Written September 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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The Upper Hand Day Spa - All You Need to Know BEFORE You Go (2024)

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