We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 100 Rue Charlemagne Dr, Braselton, GA 30517-2435
Phone Number: 800 233 9463
Website
Description:

Located less than one hour from downtown Atlanta, this is one of Georgia's...

Located less than one hour from downtown Atlanta, this is one of Georgia's most popular wineries and is also a luxury resort.

read more

TripAdvisor Reviewer Highlights

Read all 191 reviews
Visitor rating
  • 115
    Excellent
  • 38
    Very good
  • 13
    Average
  • 13
    Poor
  • 11
    Terrible
Great atmosphere

Excellent customer service and spa services. Expensive, but you're paying for the atmosphere. The spa treatments are well done, but the mani/pedis are lacking - especially for the... read more

4 of 5 starsReviewed 2 weeks ago
Melissa M
,
Hoschton, Georgia
Add Photo Write a Review

191 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 190: English reviews
Birmingham, Alabama
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The Spa was by far the best spa that I have ever visited the ambience and the customer service was just awesome! The couples massage was priceless! If you are looking for a place to just get away as a couple or for a girls trip Chateau Elan Resort and Winery is the place to go. Looking forward to visiting... More 

Helpful?
Thank CASpann
Hoschton, Georgia
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

Excellent customer service and spa services. Expensive, but you're paying for the atmosphere. The spa treatments are well done, but the mani/pedis are lacking - especially for the price. While the service and experience is great in the nail salon, I can get a faster, better and cheaper job done down the street. But I'm local so I don't typically... More 

Helpful?
Thank Melissa M
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for his birthday in late August. We stayed obtained a couples spa suite package. Our room was beautiful, the spa tub was the absolute best. The amenities are fabulous but I thought it was a little over priced. Everyone is so engaging and helpful from the valet and shuttle drivers to the servers at... More 

Helpful?
Thank N F
Lincolnton, Georgia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 23, 2016

Was treated to a weekend at this resort just north of Atlanta. Shannon is reservations was awesome, assisting me with every detail. Belinda at the spa was also amazing. I don't think she works every day, but if you are headed that way, I can HIGHLY recommend her!!!

Helpful?
Thank 285Wendy285
Woodruff, South Carolina
Level Contributor
29 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 21, 2016

My husband and I stayed at the spa at Chateau Elan for 2 nights and 3 days to celebrate my birthday. Although it was a very expensive stay, we enjoyed every minute of it. Our room had a loft bedroom and bath and a living room and half bath downstairs. We booked the "stress buster" package and each had 4... More 

Helpful?
Thank Pattypug
Level Contributor
3 reviews
5 of 5 stars Reviewed August 3, 2016 via mobile

Spa facilities is awesome with lounge areas, hot tub and a quiet time room. Also has a restaurant you can walk freely in your robe. The staff were great,very attentive.

Helpful?
Thank Fernando M
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 1, 2016

If you are looking to relax and let all your troubles fade away...This is the place. My adult daughters and I enjoyed all the amenities.

Helpful?
Thank Catherine D
South Florida, Florida
Level Contributor
97 reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed July 28, 2016

My wife and I have been here about a 1/2 dozen times over the years. We live in S. Florida but don't hesitate to make a weekend by staying here. This is the definition of a 5 star resort. Beautiful grounds with a hotel and convention center. We have stayed in the "inn" the last few times. The rooms are... More 

Helpful?
Thank Jeff M
Warner Robins, Georgia
Level Contributor
65 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

Absolutely love this place!! We stayed 3 nights in the spa. Service is top notch. Room service was excellent and the spa services wonderful! Pedicure, couples massages and facial was the excellent. I felt so relaxed. Love the spa facilities and all the extras they provide. Top notch service. Landscaping, decor and environment is so peaceful. Rooms are huge with... More 

Helpful?
Thank PJliketotravel
Cleveland, Tennessee
Level Contributor
31 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 9, 2016 via mobile

I had a massage, mani and pedi. All three were done by very friendly and pleasant staff. If you book services you're allowed to go early and enjoy the amenities. I spent a lot of time in the hot tub and relaxation room, along with a great glass of wine. Cannot wait to return! Highly recommend

Helpful?
Thank Volsfanforlife

Travelers who viewed The Spa at Chateau Elan also viewed

 

Been to The Spa at Chateau Elan? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Spa at Chateau Elan and other visitors
5 questions
Ask a question
Columbia, South Carolina

See all questions (5)

Questions? Get answers from The Spa at Chateau Elan staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?