Batam Centre Ferry Terminal
Batam Centre Ferry Terminal
Batam Centre Ferry Terminal
3.5
6:00 AM - 10:00 PM
Monday
6:00 AM - 10:00 PM
Tuesday
6:00 AM - 10:00 PM
Wednesday
6:00 AM - 10:00 PM
Thursday
6:00 AM - 10:00 PM
Friday
6:00 AM - 10:00 PM
Saturday
6:00 AM - 10:00 PM
Sunday
6:00 AM - 10:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
3.5
817 reviews
Excellent
135
Very good
310
Average
259
Poor
64
Terrible
49
Shahreel
Singapore, Singapore5 contributions
Jan 2020 • Couples
Booked Grab services at Batam Centre Ferry Terminal to go to Nagoya when we were approached by some guys who are the taxi operators. They offered me their taxi services (which cost twice more than Grab), but when I turned them down, they stayed and insisted me to cancel the Grab booking. Awhile later, the Grab car arrived (about 200m outside the terminal) and two of the operators surrounded the Grab driver and chased him away. The Grab driver insisted that he is on a public road but still he was chased away. The Grab driver didn’t want to argue further and got back into his car. We had to walk further down the roundabout and managed to get into the Grab car.
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
313globetrotter
Singapore, Singapore403 contributions
Jan 2020
There are two (2) ferry terminals in BATAM. This is nearer to the Batam town and more popular with tourists from SINGAPORE and nearby. Most of the tour groups will use this terminal. There are some small cafes and other eateries, Duty Free shop, ....within the terminal. The terminal is quite well kept, consider the high traffic flow daily. The staff are quite helpful and friendly. Quite comfortable place for the waiting of the ferry.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chow E
Singapore, Singapore248 contributions
Oct 2022
This place is totally chaotic! There were quite a few shops that sells food, titbits, local kueh and kueh lapis. 1st floor, there's a ralph lauren shop, sim card booth, and taxi booth. But what ever you need for food, drinks and local snacks, it can be fulfilled. I also find that the prices in the ferry terminal are inflated, but its good for a quick last min shopping.
Written October 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maps00274131108
Singapore, Singapore2 contributions
Jul 2024 • Family
I took 2.5hrs for immigration clearance on arrival. There were total of 5 counters but only 2 counters were meant for general public queue. Other counters were discretely stamping passports for group arrivals. Hence, travel groups went in fast but the rest of visitors had to wait in a long queue for eternal time. On the contrary, I took just 2 mins to clear immigration upon departure. Could the relevant authorities please look into these problems. I met many service staffs in Batam, from drivers to service staffs at retails and F&B, there were all very friendly people with good service attitudes and efficiencies. Please do not let the poor working conditions at the immigration customs ruined visitors perception of a nice city.
Written July 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nigel G
Singapore, Singapore8,561 contributions
Feb 2020 • Business
The terminal has a nice shopping centre and a selection of bars and restaurants. Bluefire is one of my favourites but is not listed on TA. Most have indoor and outdoor seating with a nice view and sea breeze. Open till late with live music in most of the bars. There are two ferry terminals in town - far apart so make sure your at the right one. Love to hang out in the evening and relax here.
Written April 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Namita G
9 contributions
Jun 2019
The Batam Ferry Terminal is a really experiencing Terminal. It is really big and huge. Services are proper and nice to be served by their staff. For me and my family it was the first time visiting Batam. And the very first thing to see was the Batam Terminal. I look forward to visit Batam again.
Written May 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mskfan03
Singapore, Singapore65 contributions
Nov 2019
one of the many ports I've visited.
this terminal is small but you can find the basic things you need (food, touch of shopping etc).
But the very thing that amazed us was the cleanliness of the are even thought ehre's a lot of people who come and go.
this terminal is small but you can find the basic things you need (food, touch of shopping etc).
But the very thing that amazed us was the cleanliness of the are even thought ehre's a lot of people who come and go.
Written April 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
naynaykuracha
Singapore, Singapore97 contributions
May 2018 • Friends
Well if you are a tourist from Singapore and planning to go to Batam just to have visited more asian countries, I highly suggest NOT to go to Batam Ferry Terminal. I went there for a quick massage and and leisure with my tourist cousin. Though she presented her return ticket from Singapore to Philippines to prove that we got no reason to stay long, it was not verified and she was not allowed to enter Indonesia. It doesn't matter if you are telling the truth. Bottom line is they will ask 150 SGD for them to let you pass. To our frustration bec we've already made and paid our hotel booking, we give them what they are asking for and instantly, with no receipt, they will give you the chop. Very bad for tourism. Immigration money making so beware.
Written May 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chaleeda S
11 contributions
Aug 2016 • Couples
Note that the seaport tax is IDR115k or rm40, must be paid at the counter before boarding the ferry. The ticket bought from Malaysia didnt include Indonesian's seaport tax. So, spare your money 😊
Written August 31, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
geloapacible06
Singapore, Singapore65 contributions
Jul 2016 • Couples
We came from Singapore thru Batam Fast Ferry and when we arrived here, CORRUPT IMMIGRATION OFFICIALS will start examining your passport. Filipinos do not require a Visa to enter Indonesia. Official said we require and we need to have a return flight ticket home from SG or Indonesia. We were brought to another room where the other official was SLEEPING. He also discussed the same thing and called an escort for us back to the ferry. The escort said that he can TALK to the officials to let us in. Now I felt that something "financial" will be happening and took us to another room where the money changer is and discussed terms. I did not let him start and asked that we wanted to go back to Singapore instead, He kept on insisting. Dangerous place and I felt unsafe. Be careful and DO NOT GO HERE!
Written July 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wish to know whether there is a lift in ferry terminal building
Written October 13, 2024
Johnny R
Guam, Mariana Islands
We want to go to Bantam and will be flying into Singapore. I assume we have to clear customs there and show we have a place to stay paid for in Bantam, but do we have to have a prepaid ticket on the ferry going there to show them also. Looking for a detailed list of what is needed to make the trip go smoothly.
Written June 21, 2022
Dear Sir/Mdm,
On 6 Sep 2019, I entered Batam at about 7pm. While I was queuing for immigration clearance, an Indonesian immigration officer pulled me out of the queue and asked me to follow him to a room. He said that I had to give him a bribe of $50 sgd in order to enter Batam otherwise I would be sent back to Singapore. I had no choice but to give him the money as I have already made my hotel booking.
Could you please assist on this matter to prevent such issues from occurring in future again? I would also like to get back my $50 as I think it is unfair for me to pay the bribe.
Regards,
Thong William
Written November 19, 2019
You have to ask it to Indonesian Embassy in your country thi is prohibited, entrance is free foe all people
this officer take the money for him
Written December 24, 2019
Hi, can you share what was your departure & return times? I am hoping to go at a later timing to avoid the queues at customs. Please advise if you know which timing are the best to avoid? I need to go on Nov 30 (sat) & return Dec 1 (Sun). Thank you!
Written November 4, 2019
Depending on which part of Batam you are going to, there are many ferry terminals and many different ferry companies so it is best to find out which ferry terminal is nearer to your destination then decide on which ferry terminal. Some ferry companies use fast boat while some use large catamarans which are more stable and comfortable. No problem returning the next day, in fact many people do day trips. However, do note that the last ferry during weekends can be quite full so when you arrive, you might want to check with the ferry company on the timing for the return trip and decide on which timing you would like to take.
Written January 6, 2020
Hi,I would like to go to Batam from vivocity terminal. From there which terminal should I alight? I'll stay at the BCC Hotel & Residence. postal code 29432
Thank you
Written October 14, 2019
Your hotel should be able to tell you the best terminal, and should be able to arrange a car to pick you up!
Written October 15, 2019
From Harborside in Singapore, which stop do I get off at in Batam for Batam Central? Is that the main town? I'm just a senior solo person who wants to wander around "Indonesia" for a couple of hours. ;~)
Written October 6, 2019
You should take the ferry to Vatam Center. From there you can just about get any part of the city. The ride should take about an hour.
Written October 6, 2019
If you go from Singapore all seaport tax is included for two ways.
Written June 15, 2019
Indeed easy to buy SIM cards inside the Ferry terminal arrivals hall. Also caution: GRAB drivers are not allowed to pick up any guests around the building !! use pre-arranged fare taxis or walk across to the shopping centre
Written April 24, 2019
Will it be pack if I leave batam on a Saturday? During march
Written January 31, 2019
Weekends (Saturday and Sunday) and public holidays are always packed. However, at ferry terminal, crowd management is good and you can clear the immigration check then come out in an hour.
Written January 31, 2019
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