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EXCEPTIONAL CUSTOMER SERVICE. From the initial booking all the way thru the rental the communication was outstanding and very thorough. This was our first time renting from a not big rental company. The Jeep was exactly as promised. Super clean. They even texted pictures of the license plate so we could confirm we were getting in the correct Jeep Wrangler JL. I’ve owned jeeps for years so I thought it was a bit much when they sent a YOU TUBE video about putting the rob down. I WAS WRONG. Turns out the new JL have a new release handle to drop the back part of the top. Video was extremely helpful. Thanks again. We will definitely be renting from you again…
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Date of experience: June 2018
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I am honestly shocked at how wonderful this couple is that runs this company. They went above and beyond to make our trip something very special for us. We both work full time so we hardly ever get to do a family vacation. We decided to go to Panama City and Destin this year and thanks to Nick and Jennifer we had the best trip we've had in over a decade. They brought our jeep to us (which was like a 35 minute drive for them but they were so awesome) then they showed us how to take the top off and remove the doors. They also brought us paddle boards, sun screen and beach towels and a cooler. All of which were top of the line products (I believe our cooler was a yeti) everything including the jeep was new and clean. They also stayed and aired up our paddle boards and told us where all of the best places to visit were. We cannot praise this company and the people that work there enough. I was very impressed at the way that they went above and beyond to accommodate us. They treated us like members of there family. I cannot wait until we get to go back. We will be definitely rent all of our vehicles from them moving forward. I would strongly recommend anyone going to the Panama City-Destin area to rent a jeep while your there from this company. You will not be disappointed. Also, they book out fast so call in advance. We are already planning our next vacation to make sure we're are able to rent our jeep and equipment from Panama City Jeeps next time. …
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Date of experience: June 2017
Helpful
Response from DestinJeep, Owner at 30A Jeep Tours
Responded Oct 13, 2017
Thank you so much for your comment! We make it our mission to provide great service and we hope to see you soon!
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