Miles Antique Mall

Miles Antique Mall, Pensacola: Hours, Address, Miles Antique Mall Reviews: 5/5

Miles Antique Mall
5
Speciality & Gift Shops
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About
Miles Antique Mall is Florida's largest antique mall, with 65,000 square feet of furniture, antiques, arts and crafts, gifts and accessories, clothing, and much more! With over 800 vendors, Miles Antique Mall is literally a city of vendors under one roof. We are open 7 days a week, we take all major credit cards, we have in-store lay-a-way, and we accept consignment furniture as well as rent booths to our huge vendor base. We invite you to experience Pensacola's newest shopping experience....Miles Antique Mall.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
58 reviews
Excellent
49
Very good
6
Average
2
Poor
1
Terrible
0

mjt03
1 contribution
Business
The space is so big with a lot of things to choose from. Its hard to walk in and walk out with nothing but I keep finding myself going back time and time again. The retro creole girl is the best. THIS PLACE IS ADDICTING!!!!
Written May 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the wonderful review. Bill Campbell
Written May 17, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marjie S
Pensacola, FL1 contribution
Solo
I have found so many items for my home's decor in Miles and I have loved every piece!

No matter what one is searching for, odds are high it can be found here whether it is a gift, decor, a vintage piece or an antique.

It is always a treat for me to browse for a few minutes or hours in this lovely shopping environment and I believe most would share this same experience.
Written May 11, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
It is also a treat to have customers like you. Thank you for the kind review. Bill Campbell
Written May 13, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tedlong29
Gulf Breeze, FL1,812 contributions
Family
This antique mall is one of the best in the area. It is Huge!! One could get lost in here exploring and looking through all the cool stuff. Came here the other weekend and spend over 2 hours looking around and left with some great finds. The place is very well organized and everything is very well presented. The staff is also great and will answer any questions you have. Very knowledgeable. Cannot wait to come back!
Written May 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Blondiezombie
Pensacola, FL44 contributions
Family
This place was huge. Lots of verity on their items and good prices on most of the stuff. Spent a few hours in this place and still didn't see everything. Very clean and loved all the different booths.
But BIG PROBLEM is the staff!!!! I was with my grandma and asked if I could put one of the things at the front so she didn't have to carry it around. They just stared at me. One of the ladies just turned around and didn't say anything. When one of them talked she just said "fine". I wouldn't of minded if they said no. I was just asking for my grandma.
I tired to get them to smile and talk another time and they just look at you. Very rude when checking out. They just stare at you and talk with themselves. There was a man that worked there that was nice and hard working.
I chalk this up all to wearing a Gryffindor shirt that day. These women must of been from the Slytherin house or Voldemort supporters! ;D

Staff needs a few lessons in kindness and customer service.
Maybe they were burnt out from the holiday season or had some really awful costumers to get them to be that way for the rest of the day. I hope the next time I go, they're a little kinder.
I really want to love this place.
Written January 6, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
I am so sorry you had this experience with us. We do have 4 new people which we hired after the first of the year, and perhaps they have not been properly trained by management yet. I do expect all employees to be helpful and courteous, and quick to respond to any question or need. I will pass this along to management and get these folks trained and their attitudes adjusted. Thank you for the comments. Bill Campbell, owner
Written January 7, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tedlong29
Gulf Breeze, FL1,812 contributions
Business
If you are considering being a vendor here I would highly reconsider. It’s a real shame because they do have some nice merchandise and for the most part a very friendly staff. However, there is one manager there named Lori who is absolutely horrible. She is extremely rude and unprofessional. When we secured our booth several months ago we told Miles that we would be rotating merchandise regularly due to seasonal items or if items were not selling. We were told that was fine. However this Lori person apparently did not get the memo and constantly gave us grief when we changed out our merchandise being very rude and confrontational with my business partner. We called the owner and complained and were told it would get resolved. We never got a call back about it. Needless to say, a month later (after more rude encounters with Lori) we were told our contract was being terminated and we needed to vacate our booth within 30 days. Absolutely unbelievable! The owner was again unresponsive about the situation so we went ahead a vacated our booth because a paying vendor should be treated with respect and not have to walk on egg shells with so called Managers who don’t know how to act. The whole experience was a massive disappointment because they have some really nice and professional people working here...except for Lori. Perhaps they need to get rid of her before she drives off more vendors and sabotages their business. I noticed multiple empty booths so it looks like Lori must be doing what she does best. Hopefully they can get their act together soon and not let one bad apple ruin it for everyone. In the meantime they have lost me as a vendor and a customer. What a shame!
Written August 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Cheryl S
St. Johns, FL75 contributions
Family
First impressions are not good. The parking lot was small and full so we had to park on the side between two air conditioning units. But once inside we could get lost! I would suggest to pick up a "map" to mark locations of treasures you find. This is mainly so you can get back to that spot. If you are looking for comic books, old magazine/records or furniture - this is the place to come! If you see something - pick it up because it may not be there later. There were several people there, but it is so large that you don't feel crowded. If I had had a trailer attached to the car - we would have purchased more items!! Very great stop off I-10.
Written June 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jennywren1021
23 contributions
Couples
The mall is huge with varied items from crafts and antiques. I found the prices to be very high on the antiques compared to what I am use to in the Midwest. But, an item is worth what someone is willing to pay for it.
Written February 12, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Erin P
Imperial Beach, CA50 contributions
This shop is a lot bigger than it appears on the outside. Prices seem reasonable and there is a wide variety of antiques, collectibles, plus new homemade items.
Written July 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

sandra n
Sun City, AZ1,281 contributions
Couples
Of course, Antique Malls are among my favorite places, and that's because the best thing about them are you never know what you might find on any day you visit. This antique mall did not disappoint. One of the nicest things are the artistic decorating and arranging that some of the vendors or dealers in this mall as in other nice malls create for the pleasure of customers visiting. Some of the booths are so professional and really add to the relaxing atmosphere enjoyed during our stroll through. As I have said before, the staff has a lot to do with whether people return or not. At Miles, we enjoyed the whole experience, the staff was helpful, courteous and friendly and as a collector, I was so very happy to find some interesting additions to my collection. I found some great buys too. You just have to take your time and appreciate everything and all that goes in to making an antiques shop a success. We will return when visiting Pensacola.
Written April 15, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for the wonderful review. You are always welcome in. Bill Campbell
Written April 17, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

PamS32
Jackson, AL102 contributions
Family
We went on a Saturday. Lots of activity and traffic. Lots of variety as well. Some prices are high but there were some booths that had really good sales going on. Cute seasonal items. You will need all day maybe a day and a half. It is a really big place and you don't want to miss seeing everything.
Written September 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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