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TourHelicopter

603 SW 77th Way, Pembroke Pines, FL 33023-2591
+1 954-639-4010
Website
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Review Highlights
RIP-OFF!!!

We paid for something and when we got there, they tried to change it so that we had to pay... read more

Reviewed 3 weeks ago
mariatorresanz
,
Madrid, Spain
Great Experience! Will be back !!

I will definitely be back next time I'm in Miami , This time for the helicopter ride, Because we... read more

Reviewed 4 weeks ago
Haircoholic a
via mobile
Read all 164 reviews
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Overview
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TourHelicopter is South Florida’s most thrilling attraction. Come on board and take a journey through the skies and see the beauty of Florida!
  • Excellent88%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible3%
Travelers talk about
“miami beach” (12 reviews)
“bucket list” (6 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 8:00 PM
LOCATION
603 SW 77th Way, Pembroke Pines, FL 33023-2591
CONTACT
Website
+1 954-639-4010
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Reviews (164)
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1 - 10 of 128 reviews

Reviewed 3 weeks ago

We paid for something and when we got there, they tried to change it so that we had to pay double!! we had paid for a helicopter tour but we had to fly on a light airplane instead. They wanted us to pay for a...More

Thank mariatorresanz
Management response:Responded 3 weeks ago

Maria, I am the "guy" in the office and take great offense to you calling me a swindler. I am very proud of my work and the joy we have brought to the many thousands of families over my more than twelve years with TourHelicopter.com....More

Reviewed 4 weeks ago via mobile

I will definitely be back next time I'm in Miami , This time for the helicopter ride, Because we had to change ours to the airplane ride which was amazing too . Their service waaaas fabulous!! Tom , The manager was really nice and helpful...More

Thank Haircoholic a
Tom P, Owner at TourHelicopter, responded to this reviewResponded 3 weeks ago

Congrats on overcoming your fear of heights, friend! We're thrilled that you enjoyed your adventure in the sky. It's also awesome to hear that you plan on taking another trip with us in the future. Never stop living big and flying high! Until next takeoff,...More

Reviewed 4 weeks ago

Pick-up from hotel on Miami Beach South was very comfortable (and essentially free at US$ 1 / person). Initially had planned to take a helicopter tour, but we changed to a fixed-wing flight to ensure that we could all have a window seat facing forward....More

Thank ejstrasser
Tom P, Owner at TourHelicopter, responded to this reviewResponded 4 weeks ago

It seems like the fixed-wing flight turned out to be the right option for you folks. We're happy to hear it! Your recommendation to take the longer flight is definitely a wise one -- we think that's the best way to get a grasp of...More

Reviewed 5 weeks ago

driver of van was pretty aggressive. could not get package we wanted because said we needed 3 peopleMore

Thank Sherrie S
Tom P, Owner at TourHelicopter, responded to this reviewResponded 4 weeks ago

Sherrie, We took emmediate action after you mentioned to me our new driver's aggressive behavior on the road, which is counter to our policies and he was dismissed the following day. Unfortunately, the route you desired is discounted with minimum group sizes. But I am...More

Reviewed August 13, 2017 via mobile

No waiting for activity, well organized with pick up and way back to hotel, informative, friendly staff and very fun!

Thank amarsanch
Tom P, Owner at TourHelicopter, responded to this reviewResponded August 15, 2017

Glad you had a great time with us! It's good to know our team made getting here and back easy. We'd love to have you by again for another tour sometime. Take care, TourHelicopter.com

Reviewed August 10, 2017 via mobile

My two teenage girls and I took a flight with Gerd, a German pilot. The tour was enjoyable and Gerd was a pleasant host. We will come back!

Thank Michael M
Tom P, Owner at TourHelicopter, responded to this reviewResponded August 14, 2017

We're happy you had an amazing time, Michael! We'll make sure to pass this along to Gerd -- he'll be glad to know you enjoyed yourselves. We hope you stop by again sometime. Take care, TourHelicopter.com

Reviewed July 26, 2017

My daughter and I went on this great tour and had a wonderful time. Our pilot, Gert, was fantastic, professional and very friendly. He pointed out several things to us as we flew and we had a great time talking with him. We enjoyed the...More

Thank David M
Tom P, Owner at TourHelicopter, responded to this reviewResponded July 28, 2017

We're so glad Gert showed you an amazing time, David! We hope you make it back again soon for another ride. Thanks for the support. Until then, TourHelicopter.com

Reviewed July 24, 2017 via mobile

We had an excellent time. Ride from our hotel was long, but it was worth the experience. Our pilot was professional and funny and made us comfortable and laugh. I was nervous the first two minutes as it is different experience. Definitely take a helicopter...More

Thank Jessica W
Tom P, Owner at TourHelicopter, responded to this reviewResponded July 26, 2017

We're so glad you enjoyed everything, Jessica! It's great our team showed you a good time, too. We hope you come back again soon. Take care, TourHelicopter.com

Reviewed July 19, 2017

Staff and pilot were great. Beautiful flight along the beach! Loved seeing the sting rays and sharks in the water! Definitely recommend

Thank Rudy S
Tom P, Owner at TourHelicopter, responded to this reviewResponded July 21, 2017

Rudy, we're happy you had a great time up there! It's awesome that you got to see sting rays and sharks, too -- that's always a blast. We hope you'll come back again sometime! All the best, TourHelicopter.com

Reviewed July 5, 2017

We came as a family and tried share helicopter ride where at least 5 people are needed. They convinced other couple to join us, so we could all save some money and enjoy the flight. That was really kind from the staff. Regarding the flight...More

Thank Tomdesign
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