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Address: 4114 Jan Cooley Dr, Panama City Beach, FL 32408-7421
Phone Number: +1 850-236-6000
Website
Sunday
Closed
See all hours
Hours:
Mon - Sat 7:00 am - 7:00 pm

TripAdvisor Reviewer Highlights

Read all 23 reviews
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  • 13
    Excellent
  • 4
    Very good
  • 2
    Average
  • 2
    Poor
  • 2
    Terrible
Couples message

My wife and I had a couples massage, she also had a facial. The staff was friendly and the service was very good. I wish the lady with drinks had come by more frequently to the... read more

4 of 5 bubblesReviewed July 28, 2016
Jimmy B
via mobile
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23 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Lawrenceville
Level Contributor
21 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

This spa is tied for top spot. I understand they just recently updated the spa. They are located at Bay Point. I called and made a reservation a couple of days before I wanted to go. They were very good about explaining each service I inquired about and scheduling them. I started with the Ultimate Detox. It was very refreshing... More 

Helpful?
Thank Debbie B
Panama City Beach, Florida
Level Contributor
282 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed August 7, 2016 via mobile

Natalie and Christine were great. A wonderful massage. Thanks! Steam room, saunas and whirlpool are all great. Be sure to come early and stay late. Upcoming renovations will make it even more of a treasure.

Helpful?
Thank rossdmd
Charissa T, Guest Relations Manager at Serenity Spa, responded to this review

So glad you enjoyed your spa experience and thank you for sharing! We look forward to having you back soon! More 

Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 28, 2016 via mobile

My wife and I had a couples massage, she also had a facial. The staff was friendly and the service was very good. I wish the lady with drinks had come by more frequently to the men's lounge. The music had a to many breaks in it. Would be nice to have seen an area where couples could have spent... More 

Helpful?
Thank Jimmy B
Charissa T, Guest Relations Manager at Serenity Spa, responded to this review

Happy to hear that you enjoyed your experience. Those are some great ideas. I'll be sure to share them with your management team! Thank you for the feedback. More 

Atlanta, Georgia
Level Contributor
197 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed July 17, 2016

I was so looking forward to a relaxing spa experience during our recent vacation, but was disappointed at this spa. The atmosphere was appropriately relaxing, but the quality of spa services (I had two, on different days) was substandard. I had some difficulty with scheduling as well.

Helpful?
Thank 2395Deb
Charissa T, Guest Relations Manager at Serenity Spa, responded to this review

Please accept our apology for not meeting your expectations. I will share your feedback with our spa team. More 

Panama City Beach, Florida
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 24, 2015 via mobile

One of my favorite places in PCB. Always excellent service. Sarah gave an excellent massage and made sure she took to To check preference sheet. Elina did a wonderful facial and waxed my brows perfectly. Olga takes great care of me every time In the spa and locker room. Jhon the GM has always been kind and gracious for the... More 

Helpful?
Thank Edwardjean26
Atlanta
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed May 6, 2014

I have visited the spa here for many years but will not be returning after my most recent visit this past weekend. As usual, I booked my massage prior to our arrival, which also meant the date and who I spoke with to make the appointment. Upon arriving, I was greeted by John Catchen-Dunne, the Spa Director. Much to my... More 

Helpful?
11 Thank Melissa S
2 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed January 31, 2014

My wife had a massage 2 weeks ago.This time she wanted just to use a spa for a day.The receptionist on the phone told her,that she had to get a service to be able to use a spa.My wife didn't mind,but the woman said,that they have absolutely nothing available for her(out of the whole list of services). I coudn't believe... More 

Helpful?
9 Thank potekhina
Birmingham, Alabama
Level Contributor
286 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed October 20, 2013 via mobile

I've been here several times and really like it, but the past 2 years the spa attendant in the men's area has not been up to par. He was more interested in the TV than the clients. The masseuse was great. The facility was very nice. My wife had a much better attendant and a more positive experience. I'm surprised... More 

Helpful?
2 Thank John F
Tulsa, Oklahoma
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed July 8, 2013

I booked two massages at the spa, one for myself and one for my daughter. I told them it was for myself and my daughter. They did not ask how old she was. When we went for our reservation they said she had to be 16. I advised them that we were not told that she would have to be... More 

Helpful?
3 Thank barger10
Birmingham, Alabama
Level Contributor
145 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

What a wonderful experience. I had the transformation facial and sat in the whirlpool. It was awesome! The staff were very friendly.

Helpful?
2 Thank S_MadisonsMom

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