We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 4114 Jan Cooley Drive, Panama City Beach, FL 32408
Phone Number: 850-236-6000
7:00 am - 7:00 pm
Closed now
See all hours
Mon - Sat 7:00 am - 7:00 pm

TripAdvisor Reviewer Highlights

Read all 21 reviews
Visitor rating
  • 11
  • 4
    Very good
  • 2
  • 2
  • 2
Couples message

My wife and I had a couples massage, she also had a facial. The staff was friendly and the service was very good. I wish the lady with drinks had come by more frequently to the... read more

4 of 5 starsReviewed 2 days ago
Jimmy B
via mobile
Add Photo Write a Review

21 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 21: English reviews
Level Contributor
6 reviews
3 attraction reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I had a couples massage, she also had a facial. The staff was friendly and the service was very good. I wish the lady with drinks had come by more frequently to the men's lounge. The music had a to many breaks in it. Would be nice to have seen an area where couples could have spent... More 

Thank Jimmy B
Atlanta, Georgia
Level Contributor
163 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 1 week ago

I was so looking forward to a relaxing spa experience during our recent vacation, but was disappointed at this spa. The atmosphere was appropriately relaxing, but the quality of spa services (I had two, on different days) was substandard. I had some difficulty with scheduling as well.

Thank 2395Deb
Panama City Beach, Florida
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 24, 2015 via mobile

One of my favorite places in PCB. Always excellent service. Sarah gave an excellent massage and made sure she took to To check preference sheet. Elina did a wonderful facial and waxed my brows perfectly. Olga takes great care of me every time In the spa and locker room. Jhon the GM has always been kind and gracious for the... More 

Thank Edwardjean26
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 6, 2014

I have visited the spa here for many years but will not be returning after my most recent visit this past weekend. As usual, I booked my massage prior to our arrival, which also meant the date and who I spoke with to make the appointment. Upon arriving, I was greeted by John Catchen-Dunne, the Spa Director. Much to my... More 

9 Thank Melissa S
2 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 31, 2014

My wife had a massage 2 weeks ago.This time she wanted just to use a spa for a day.The receptionist on the phone told her,that she had to get a service to be able to use a spa.My wife didn't mind,but the woman said,that they have absolutely nothing available for her(out of the whole list of services). I coudn't believe... More 

8 Thank potekhina
Birmingham, Alabama
Level Contributor
255 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed October 20, 2013 via mobile

I've been here several times and really like it, but the past 2 years the spa attendant in the men's area has not been up to par. He was more interested in the TV than the clients. The masseuse was great. The facility was very nice. My wife had a much better attendant and a more positive experience. I'm surprised... More 

2 Thank John F
Tulsa, Oklahoma
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 8, 2013

I booked two massages at the spa, one for myself and one for my daughter. I told them it was for myself and my daughter. They did not ask how old she was. When we went for our reservation they said she had to be 16. I advised them that we were not told that she would have to be... More 

3 Thank barger10
Birmingham, Alabama
Level Contributor
142 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed November 5, 2012

What a wonderful experience. I had the transformation facial and sat in the whirlpool. It was awesome! The staff were very friendly.

2 Thank S_MadisonsMom
Jacksonville, Florida
Level Contributor
15 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 20, 2012

sauna was cold, hot tub barely warm., female massage thearpist seemed like was in a bad mood(never said a single word before during or after massage), front desk personel at the spa were great, very friendly, except they gave my wife free glasss of wine and I was never offered one. she said the male massage thearpist was fantastic and... More 

2 Thank Jennifer M
Maryville, Tennessee, United States
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 23, 2012

This Spa is amazing. A bit smaller than some others that I have been to, but no less wonderful. You will check-in and someone will escort you into the 'locker room'. You walk in to relaxing chaise lounges and the sound of the waterfall in the whirlpool. They have a steam room, sauna, personal showers and wonderful whirlpool. There is... More 

3 Thank Mistie B

Travelers who viewed Serenity Spa also viewed

Panama City Beach, Florida Panhandle
Panama City Beach, Florida Panhandle
Panama City Beach, Florida Panhandle
Panama City Beach, Florida Panhandle

Been to Serenity Spa? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Serenity Spa and other visitors
1 question
Ask a question
Questions? Get answers from Serenity Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?