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Serenity Spa

Open Now: 7:00 AM - 7:00 PM
Open today: 7:00 AM - 7:00 PM
Review Highlights
Did not get complete package

My friend and I both had the Serenity Package but I did not receive a manicure due to having gel... read more

Reviewed September 27, 2018
flipflop2133
,
Mexico Beach, Florida
Relaxing

This was our first time here and the staff was nice but once we were in the lounge, and we got our... read more

Reviewed July 21, 2017
R0d71
,
Panama City, Florida
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Traveler Overview
  • Excellent60%
  • Very good22%
  • Average6%
  • Poor6%
  • Terrible6%
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“bay point”(2 reviews)
“facial”(7 reviews)
About
The newly renovated Serenity Spa is a very popular amenity at the Sheraton Bay Point Resort. The award winning spa and salon offers a full line of luxury spa treatments including body treatments, massages and skin therapy. Our 12,000 sq. ft facility...more
Open Now
Hours Today: 7:00 AM - 7:00 PM
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Suggested duration: 2-3 hours
Contact
4114 Jan Cooley Dr, Sheraton Bay Point Resort, Panama City Beach, FL 32408-7421
Website
+1 850-236-6028
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Reviewed September 27, 2018

My friend and I both had the Serenity Package but I did not receive a manicure due to having gel own nails. Was not offered any options, another service or credit own next visit. Our massage and facial was wonderful and atmosphere was very soothing.

Date of experience: September 2018
Thank flipflop2133
Reviewed April 9, 2018

This spa is located on the 1st floor of Reflections which makes it extremely convenient when staying in the building. The facials are wonderful and I have had 5+ there and can tell you they are consistently fabulous. If you are not staying in the...More

Date of experience: December 2017
2  Thank Theresa Z
Reviewed September 6, 2017

The Serenity Spa is a great way to relax your cares away for the day. Yes, I said "day" because even if you only have a massage scheduled it includes the use of the entire facility. With the spa treatment, enjoy all the spa facilities,...More

Date of experience: August 2017
3  Thank BarbaraN2365
Katie O, Marketing Coordinator at Serenity Spa, responded to this reviewResponded September 7, 2017

Barbara, Thank you so much for sharing your 5 star experience! We are so glad to hear that you enjoyed your visit with us and that we could help make you feel relaxed. Thank you for your feedback about our staff. We will share your...More

Reviewed July 21, 2017

This was our first time here and the staff was nice but once we were in the lounge, and we got our locker, they disappeared. I had to help myself to get a bottle of water in the lounge which is segregated so if you...More

Date of experience: July 2017
1  Thank R0d71
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded July 24, 2017

So glad you enjoyed your experience and we'll be sure to follow up with the staff about your feedback and apologize for the need to self serve. Hope you will join us again soon.

Reviewed May 29, 2017 via mobile

Great place to get a great massage. Always enjoy. Make sure to bring a bathing suit for the hot tub and outdoor pool that is yours to use during your visit.

Date of experience: March 2017
Thank KatieLovesPaul
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded May 30, 2017

So glad you enjoyed your experience! Join us again soon.

Reviewed May 23, 2017 via mobile

You girls were AWESOME AND SO FRIENDLY!!!!! And I will be Bach for sure!!!! Got facial and body cleansing

Date of experience: May 2017
Thank Amy O
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded May 24, 2017

Well, you deserved it! So glad you had a great experience at the spa! We look forward to having you back again soon. Thank you!

Reviewed May 11, 2017 via mobile

My daughter's and I enjoyed Serenity Spa. The staff are friendly and are very knowledgeable in their fields. The spa itself is beautiful and relaxing. We will definitely be back!

Date of experience: May 2017
1  Thank sgruhn
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded May 15, 2017

Thank you for sharing your Mother's Day with us! So glad you both enjoyed your visit to the newly renovated spa and hope you'll join us again soon.

Reviewed April 11, 2017 via mobile

She loved the massage and salt scrub. Not so keen on lotus water but the mani pedi also efficient. Overall successful gift for a hard to please woman.

Date of experience: April 2017
1  Thank DavidPCB
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded April 12, 2017

So glad we could help and that she enjoyed your experience here at the spa!! Remember, we have a couple's massage too! Hope you are both able to join us again soon.

Reviewed November 10, 2016

This spa is tied for top spot. I understand they just recently updated the spa. They are located at Bay Point. I called and made a reservation a couple of days before I wanted to go. They were very good about explaining each service I...More

Date of experience: October 2016
Thank Debbie B
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded May 24, 2017

Wow, that's a head to toe experience for sure and so glad it exceeded your expectations! I'll be sure to share you kind words with the spa staff. Thank you for your review and we hope you are able to join us again soon.

Reviewed August 7, 2016 via mobile

Natalie and Christine were great. A wonderful massage. Thanks! Steam room, saunas and whirlpool are all great. Be sure to come early and stay late. Upcoming renovations will make it even more of a treasure.

Date of experience: August 2016
Thank rossdmd
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded August 9, 2016

So glad you enjoyed your spa experience and thank you for sharing! We look forward to having you back soon!

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Questions & Answers
Ask a question
lyvlyfnow
January 25, 2017|
Answer
Response from Charissa T | Property representative |
Hi. we have full menu of service available at different prices. I would say that a very general range of prices would be from $50 - $125. Check out our website for more info. Thanks so much!
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